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purchasing.
Please fulfill the warranty claim exactly in detail to assistant the ePropulsion
service.
The warranty service applies only in the region or country where the product
purchased. Consumer will take charge of the repair cost if your product is
repaired out of the covered region.
Ensure the product is proper packing during delivery, the original ePropulsion
package is recommended. If the product got damaged by improper
packaging during delivery, this operation maybe estimated as out of warranty
coverage.
Indemnity or financial losses caused in accidental cases are excluded in this
warranty.
13.3
Out of Warranty
Products used commercially or deal with special contract are not covered by
this ePropulsion limited warranty.
Normal wear and tear are excluded from the warranty.
The Warranty Claim Form is not submitted correctly.
The purchasing proof is invalid.
Damages caused by operations conflict with this manual.
13.4
Warranty Procedures
If your product is defective, you can complain to your dealer ePropulsion
Technology by using the following procedure:
1. Make your warranty claim with all the details necessary for a proper
understanding and send it to your authorized ePropulsion Technology dealer
with the purchase invoice.
2. Send the defective motor (shipping at your expense) to your authorized
ePropulsion Technology dealer after they confirming with you.