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Issue 2020-08-31

1021444-2.0

14 Troubleshooting

Troubleshooting

Fault

Possible reasons why

Remedies/Explanations

The door does not open

The motor does not start

Control switch or is set to OFF

Change the setting of the control switch

Mains power is missing

Check the mains power and fuse in the building

The motor starts but the

door does not open

Mechanical lock is locked

Unlock the lock

Something jammed beneath the door Remove object
Electric striking plate is binding

Select lock release
Adjust striking

Arm system has come loose

Tighten the arm system by installation steps

The door does not close

Control switch is set to HOLD

Change the setting of the control switch

Something jammed beneath the door Remove object

Содержание Ditec HA7

Страница 1: ...Installation and Service Manual Swing Door Operator Ditec HA7 Trusted brands Great products ...

Страница 2: ...Entrematic as word and logo are trademarks owned by the Entrematic Group Entrematic 2020 Technical data subject to change without notice ...

Страница 3: ...tended closing torque 12 5 2 10 Power assist 12 5 2 11 Push and go 12 5 2 12 Function of locks 12 5 2 13 Impulses 12 5 2 14 Statistics 12 5 2 15 Factory reset 12 6 Part identification 13 7 Arm systems 15 7 1 Pushing installation with PUSH arm 15 7 1 1 Drive shaft extension kits forPUSH arm 15 7 2 Pulling installation with PULL arm 16 7 2 1 Drive shaft extension kits forPULL arm 16 8 Options 17 8 1...

Страница 4: ...s 41 12 2 6 Add user 42 12 2 7 Remove user 42 12 2 8 Log into the app with user 43 12 2 9 Configuration parameters 44 13 Cover 45 14 Troubleshooting 46 15 ANSI BHMA A156 19 LOWENERGY APPLICATION 47 15 1 REQUIREMENTS FOR POWER OPERATED DOORS 47 15 1 1 Activation 47 15 1 2 Opening 47 15 1 3 Closing 47 15 1 4 Force and Kinetic Energy 47 15 1 5 Signage 48 ...

Страница 5: ... Issue 2020 08 31 1021444 2 0 1 Revision Following pages have been revised Page Revision 9 10 Changed weight notes 21 25 Changed fastener specifications 39 43 Changed app images 44 Changed configuration parameters ...

Страница 6: ...he operator can be used by children only when supervised by a person responsible for their safety The operatorcan be usedby personswithimpaired physical sensory or mental capacity if they have been instructed by a person in charge of their safety Cleaning and user maintenance shall not be made by children Donotletanyoneclimbon orplaywiththedooror thefixed remote controls In all instances where wor...

Страница 7: ...weather conditions and to minor friction changes caused by e g dust and dirt For escape in emergency situations the doorset is opened manually This manual contains the necessary details and instructions for the installation maintenance and service of the Swing Door Operators Ditec HA7 Make sure that the connection to the source of supply by a flexible cord shall not be allowed to become entrapped ...

Страница 8: ...d to try to correct the interference by one or more of the following measures Re orient the antenna Relocate the receiver with respect to the equipment Move the receiver away from the equipment Plug the receiver into a different outlet so that equipment and receiver are on different branch circuits Check that protective earth PE is connected If necessary the user should consult the dealer or an ex...

Страница 9: ...MA A156 19 for door forces and speeds as related to door weight and width Door width 762 1219 mm 30 48 Electro mechanical locking device Selectable 12V DC max 1200 mA or 24 V DC max 600 mA Door opening angle PUSH arm 80 110 with reveal 0 130 mm 0 5 1 8 PULL arm 80 110 with reveal 0 51 mm 0 2 Opening time 0 80 Variable between 4 5 9 s Closing time 90 10 Variable between 4 5 9 s Impulse time delay 2...

Страница 10: ...s 10 Issue 2020 08 31 1021444 2 0 This product is to be installed internally 4 1 Permitted door weight and door width for Ditec HA7 Push arm 150 Lbs 48 or 266 Lbs 36 Pull arm 112 Lbs 48 or 200 Lbs 36 Note Complies with UL 325 ...

Страница 11: ...t switches The door is locked if an electromechanical locking device has been fitted 5 2 2 Exit only Passage from inside only The door is normally locked if an electromechanical locking device has been fitted The door can only be opened with the inner wall or jamb mounted contact switches if fitted 5 2 3 Auto The door can be opened with the inner outer wall or jamb mounted contact switches 5 2 4 H...

Страница 12: ... power 5 2 10 Power assist The motor will give increase power assist when the door is opened manually If the parameter is set to Off the door will give no power assist 5 2 11 Push and go When the door is manually pushed it will perform an open close cycle Push and go is not active in mode Off Closed 5 2 12 Function of locks The control unit has an available output of DC for external locks The lock...

Страница 13: ...6 Part identification 13 Issue 2020 08 31 1021444 2 0 6 Part identification ...

Страница 14: ...00829 Lock kick for PUSH PULL 10 W7 331020253 Adaptor holder 11 W7 331704236 Extension power cable 12 W7 331020396DB Cover Black W7 331020396NA Cover Silver 13 W7 331018859 Power cord 14 W7 331703711 Power adaptor 15 W7 331020293 Power box adaptor kit internal components only box not included 16 W7 330000830BK PULL arm service kit Black W7 330000830PD PULL arm service kit Grey 17 W7 331020226BK PU...

Страница 15: ... 2020 08 31 1021444 2 0 7 Arm systems 7 1 Pushing installation with PUSHarm Reveal Part No 0 68mm 0 2 11 16 Part No 56 130mm 2 1 4 5 1 8 7 1 1 Drive shaft extension kits for PUSH arm 35mm 1 3 8 20mm 3 4 Part No H W7 1020924 ...

Страница 16: ...7 Arm systems 16 Issue 2020 08 31 1021444 2 0 7 2 Pulling installation with PULLarm Part No W7 331020226BK 7 2 1 Drive shaft extension kits for PULL arm 43mm 1 3 4 28mm 1 1 8 Part No H W7 1020925 ...

Страница 17: ...pliance center of push plate s must be 34 48 above finished floor or height required by local AHJ 8 1 1 Push plates P N W6 115 P N W6 124 1 P N W6 110 P N W6 110 2 P N W6 105 8 1 2 Remote transmitter pushplates P N W6 114 P N P CM 45 4 PRESS TO OPEN PRESS TO OPEN PUSH TO TO OPEN ...

Страница 18: ...h side PUSH TO ACTIVATE Pull side PULL TO ACTIVATE ACTIVATE SWITCHTO OPERATE Dual Side Activate Switch to Operate Dual Side AUTOMATIC DOOR CAUTION ANNUAL COMPLIANCE INSPECTION Inspectedforand complies with ANSI A156 DATE by AAADM Certified Inspector Number US24 0542 01 Certified Inspector AAADM safety ...

Страница 19: ...d in accordance with the packing note and that the operator is in good mechanical condition Ensure proper material is being used for the door leaves and that there are no sharp edges Projecting parts shall not create any potential hazards If glass is used bare glass edges shall not come in contact with other glass Toughened or laminated glass are suitable glasses Ensure that entrapment between the...

Страница 20: ...0 25 9 3 Fastening requirements but notincluded Base material Steel Aluminum Reinforced concrete Wood Brick wall Minimum requirements of wall profile 5mm 3 16 6mm 1 4 min 50mm 2 from the underside 50 mm 2 Expansion shell bolt min M6x85 UPAT PSEA B10 25 min 50mm 2 from the underside Entrematic minimum recommended requirements Building Codes may give different specifications Thinner wall profiles 3 ...

Страница 21: ...operator is mounted on either side of the door header depending on type of doors The door is controlled with a push or pull arm system Note Consider all power wire entry locations and signaling wires before preparing back plate 10 1 PUSH arm system 1 Determine the Door Hand push instructions ...

Страница 22: ...10 Mechanical installation 22 Issue 2020 08 31 1021444 2 0 ...

Страница 23: ...10 Mechanical installation 23 Issue 2020 08 31 1021444 2 0 ...

Страница 24: ...10 Mechanical installation 24 Issue 2020 08 31 1021444 2 0 ...

Страница 25: ...10 Mechanical installation 25 Issue 2020 08 31 1021444 2 0 ...

Страница 26: ...10 Mechanical installation 26 Issue 2020 08 31 1021444 2 0 ...

Страница 27: ...10 Mechanical installation 27 Issue 2020 08 31 1021444 2 0 ...

Страница 28: ...10 Mechanical installation 28 Issue 2020 08 31 1021444 2 0 10 2 PULL arm system 1 Determine the Door Hand pull instructions ...

Страница 29: ...10 Mechanical installation 29 Issue 2020 08 31 1021444 2 0 ...

Страница 30: ...10 Mechanical installation 30 Issue 2020 08 31 1021444 2 0 ...

Страница 31: ...10 Mechanical installation 31 Issue 2020 08 31 1021444 2 0 ...

Страница 32: ...10 Mechanical installation 32 Issue 2020 08 31 1021444 2 0 ...

Страница 33: ...10 Mechanical installation 33 Issue 2020 08 31 1021444 2 0 ...

Страница 34: ...10 Mechanical installation 34 Issue 2020 08 31 1021444 2 0 ...

Страница 35: ...rom the operator If a plug contact is used in the installation the wall socket shall be placed easily accessible from the operator If the supply cord is damaged it must be replaced by the manufacturer its service agent or similarly qualified persons in order to avoid a hazard 11 1 Mains connection Alt 1 a Disconnect the mains power b Connect the adaptor to the CU Use the power adaptor holder or th...

Страница 36: ...the adaptor in the box c Disconnected the power wire 1 from the terminal 3 and protect the power with insulated tapes d Connect the adaptor wire 2 to the terminal 3 e Connect mains power to the adaptor Note This setup must be performed by a licensed electrician 1 Power wire 2 Adaptor wire 3 Terminal ...

Страница 37: ...11 Electrical connection 37 Issue 2020 08 31 1021444 2 0 11 2 Control unit CU ...

Страница 38: ...e 1 PUSH PULL 2 3 9 13 50 lbs 23 kg Size 2 PUSH PULL 3 5 13 22 80 lbs 36 kg Size 3 PUSH 5 8 22 36 100 lbs 45 kg Size 4 PUSH 8 11 36 49 125 lbs 57 kg 18 mm Spring shall not be over pre tensioned Make sure that the spring does not exceed the red line on the sticker Force PUSH size 4 PULL size 2 Force PUSH size 3 PULL size 1 CAUTION Warning hands pinching Force PUSH size 2 Force PUSH size 1 CAUTION W...

Страница 39: ...l find its closed position and make sure the LED is on Before the learning procedure starts make sure that the door has been properly closed i e not by force 12 2 1 Install the app Download the app Entrematic Swing Door Manager at App Store or Google Play 12 2 2 Log in to theapp with owner ...

Страница 40: ...econds Scan QR code on product Note If any of the parameters SPRING PRE TENSION are changed after performing a learn a new learn must be carried out 10 1 s The back check will be automatically adjusted to 10 and 1 second before open position The latch check will be automatically adjusted to 10 and 1 5 seconds before closed position LED Latch check 10 1 5 s ...

Страница 41: ...12 Start up 1021444 2 0 Issue 2020 08 31 41 12 2 4 Test 12 2 5 Settings ...

Страница 42: ...42 Issue 2020 08 31 1021444 2 0 12 Start up 12 2 6 Add user 0 12 2 7 Remove user ...

Страница 43: ...12 Start up 1021444 2 0 Issue 2020 08 31 43 12 2 8 Log into app with user At the same time owner should select Add user and show the QR code User scan the QR code from owner ...

Страница 44: ...dium High Extend closing torque 0 Lowest 0 Lowest 10 Highest Stop on stall Active Not active Active Select lock voltage 12V 12V 24V Select lock power Lock with power Lock with power Lock without power Push and close Not active Not active Active Key impulse hold open time 5s 2s 25s Number of lock retries 1 time 0 2 times Lock kick Not active Not active Active Reverse upon obstruction Active Not act...

Страница 45: ... Cover 1021444 2 0 Issue 2020 08 31 45 13 Cover Secure cover withscrew Apply the Ditec Entrematic logotype to the cover see below Apply the labels to the underside of the cover see below Ditec ENTREMATIC ...

Страница 46: ... Check the mainspowerand fusein the building The motor starts but the door does not open Mechanical lock is locked Unlock the lock Something jammed beneath the door Remove object Electric striking plate is binding Select lock release Adjust striking Arm system has come loose Tighten the arm system by installation steps The door does not close Control switch is set to HOLD Change the setting of the...

Страница 47: ...ully closed in not less than 1 5 seconds 15 1 4 Force and KineticEnergy The force required to prevent a stopped door from opening or closing shall not exceed 15 lbf 67 N measured 1 25 mm from the latch edge ofthe door at any point during opening or closing The kinetic energy of a door in motion shall not exceed 1 25 lbf ft 1 69 Nm Table I provides minimumtimesforvariouswidthsandweightsofdoorsforob...

Страница 48: ...ords AUTOMATIC CAUTION DOOR see illustration below The sign shall be a minimum of 6 152 mm in diameter with black lettering on a yellow background Additional information may be included Additionally one of the following knowing act signs shall be applied When a Knowing Act Switch is used to initiate the operation of the door operator the doors shall beprovidedwithsignsonbothsidesofthedoorwiththeme...

Страница 49: ......

Страница 50: ...ntrematic ca Entrematic Canada Inc Entrematic USA Inc Toll Free 1 877 348 6837 Toll Free 1 866 901 4284 Email info ditec ca Entrematic com Email info ditec us Entrematic com Web www ditecentrematic ca Web www ditecentrematic us ...

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