State
Description
Uncommissioned
Flashing blue
After booting up, Encharge has paired with an IQ En-
voy but has not passed the commissioning three-way
handshake to confirm that it is an Enphase device.
Flashing green
After passing the three-way handshake with the IQ Envoy.
After commissioning (normal operation)*
Rapidly flashing yellow
Starting up / Establishing communications
Red flashes in sequences of 2
Error. See “Troubleshooting”.
Solid yellow
Not operating due to high temperature. See “Trouble-
shooting”.
Solid blue or green
Idle. Color transitions from blue to green as state of
charge increases. Check Enlighten for charge status.
Slowly flashing blue
Discharging
Slowly flashing green
Charging
Slowly flashing yellow
Sleep mode activated
Off
Not operating. See “Troubleshooting”.
* Encharge batteries have a one-hour orphan timer. If the IQ Envoy stops communicating
with them, after one hour the Encharge batteries return to an “uncommissioned” state.
b
Operating mode and set points
Encharge supports multiple storage interactive system modes based on usage.
A ) Using MyEnlighten or Enlighten Mobile, select
Menu
>
Settings
>
Battery
Storage.
B ) Select one of three battery modes:
•
Self-consumption mode (default, no setting change required)
•
Savings mode
•
Full backup
For more information on Operation modes, refer to the
Storage System
Owner’s guide
.
c
Troubleshooting
If the Encharge Battery(ies) are not operating correctly, do the following. If
the issue persists, contact Enphase at enphase.com/en-us/support/contact.
A ) If the Encharge Battery(ies) do not operate, check the temperature in the
room and increase cooling and/or ventilation as required. Check that the
front, and top sides of the Encharge 3T have at least 15cm (six inches)
Encharge 10T have at least 91 cm (thirty-six inches) of unobstructed
clearance.
B ) If the Encharge LED is off, turn off the breaker for the branch circuit, wait
for at least one minute, and turn it back on.
NOTE
: During a brownout or blackout, the Encharge powers down
automatically. This is normal. When power is restored, it automatically
starts up again.
C ) If you do not see Encharge information in Enlighten, check that the IQ
Envoy and the Internet connection are working. If the issue persists, contact
Enphase Customer Support at
enphase.com/en-us/support/contact.
A ) Use the Enphase Installer Toolkit to commission the Encharge
Battery(ies). Once connected to the IQ Envoy, refer to the Installer Toolkit
help topics for more information.
B ) After the IQ Envoy has detected the Encharge Battery(ies), the Encharge
LEDs operate as described in the following section.
CONFIGURE and ACTIVATE
OPERATION
a
LED overview
After being commissioned, the LED flashes yellow while each Encharge
Battery boots up. If the LED rapidly flashes green for more than two minutes,
the battery is in trickle charge mode and will remain so until it reaches a
minimum state of charge (up to 30 minutes). After the Encharge Battery is
booted up, the LED becomes blue or green depending on the charge level.
If the LED flashes yellow after one hour or changes to a flashing red state,
contact Enphase Customer Support at
enphase.com/en-us/support/contact.
9
Ensure that the Encharge cover reaches the position shown in the side
view image after the completion of the step B.
C ) Pull out the lower portion of the cover in the directions shown below and
move it away from the wall slightly(in order to unlock the highlighted
angular tabs):
D ) Pull out the cover in the indicated direction.
Before Step B
After Step B
Limitation of Use :
Your Encharge storage unit is not intended for use as a primary or backup power
source for life-support systems, other medical equipment, or any other use where
product failure could lead to injury, loss of life, or catastrophic property damage.
Enphase disclaims any and all liability arising out of any such use of your Encharge
storage unit. Further, Enphase reserves the right to refuse to provide support in con
-
nection with any such use and disclaims any and all liability arising out of Enphase’s
provision of, or refusal to provide, support for your Encharge storage device in such
circumstances.
Disassembly of the Encharge Cover (continued)
NOTE:
Only for reference purpose, the Encharge 10T Cover image is
shown above for unlocking.
Encharge 10T Cover