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7. TROUBLESHOOTING
If you experience problems with this receiver or its installation, in the first instance please read carefully the
relevant sections of this User Manual and this Troubleshooting section.
Problem
Possible cause
Solution
No signal found
Aerial is disconnected
Check aerial lead
Aerial is damaged/misaligned Check aerial
Out of digital signal area
Check with dealer
No picture or
sound
Viewing incorrect output
Press the DTV/AV button
Press the SCREEN button
Press the SPEAKER button
Encrypted channel
message
It’s a pay-per-view channel
Select an alternative channel
No response from
remote control
Device is switched off
Plug in and turn on the device
Remote control is not aimed
correctly
Aim the remote control directly at the sensor on the
front of the player
Front panel is obstructed
Remove any obstacles between the remote control
and the sensor
Remote control batteries
inserted incorrectly
Check the polarity of the batteries
Remote control batteries
exhausted
Replace the batteries if necessary
Square blocks in
picture or picture
freezes
Aerial may not be compatible
Check with dealer
Aerial is damaged/misaligned Check aerial
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