Troubleshooting Guide
Unit does not burn properly
1. Check the wood; it must be dry. If moisture
is sizzling out the end, the wood is too wet.
2. Test the draft. It should be .05/.06 (inches of
water column).
3. Check to maker sure the flue is not
obstructed. Also check the baffle area in the
unit for excessive ash buildup.
4. Check the airflow in the room. If it is too air-
tight, the unit cannot get enough combustion
air to burn properly. You may need to bring
outside air to the furnace or stove.
5. Check the chimney and stovepipe. They
need to be airtight to make the unit draft
properly.
6. Check that only one appliance is hooked to
the chimney.
7. Check the chimney for a downdraft. A cold
chimney will keep flue gases from rising up
the chimney. Proper insulation of chimney
and/or installing a stainless steel liner sized
for the unit may remedy the problem.
8. Check your chimney for downdraft caused
by taller surrounding trees or buildings. The
chimney may have to be extended or a
chimney vent cap installed.
9. Check all gaskets for leaks: Door gaskets,
glass gaskets, ash drawer or door gaskets
(where applicable).
Unit does not give off enough heat
Is the unit installed correctly?
1. Check to see if the unit has an adequate
cold air return or inadequate hot air outlet.
2. Room may be too airtight, inadequate
combustion air or return air.
3. Flue draft may be inadequate or too strong -
.05/.06 (inches of water column)
recommended.
4. Door gaskets may be leaking. In addition,
glass gaskets, ash drawers or door gasket
should be checked for leakage.
5. Check flue. Make sure it is not obstructed.
6. Check ductwork for leaks – cold and hot air
ducts.
Unit is making noise/distribution blower is
vibrating
With electrical power disconnected
, check the
following:
1. Check for loose parts.
2. Is the blower wheel contacting the housing?
If so, realign or replace as required.
3. Is foreign material inside the housing?
4. Is there a leak in the ductwork or is there
loose ductwork?
5. Does the blower wheel/motor need to be
cleaned or serviced?
6. Is the blower wheel set screw loose? If so,
secure it properly.
Maintenance of blower assembly
:
After
disconnecting the power source
–
a) Remove dirt from blower wheel and
housing.
b) Check tightness of wheel set screw.
c) Check the wiring to see if it is secure and
well insulated.
d) Lubricate the motor according to the
manufacturer’s instructions. Remove
any excess lubricants.
Rev 06/2007
19
