Rev 03/12/14 ENERGY KING
®
385EK Wood/Coal Furnace Owner’s Manual
U. S. 36
Troubleshooting Guide
Problem(s)
Cause(s) / Solution(s)
The ENERGY KING heating
appliance will not heat the
whole house or doesn’t
produce as much heat as
when first installed
Verify that the venting and draft control systems are clean and
free from obstruction. Verify that all heat delivery systems are
operating correctly.
The circulation blower runs
continuously, cycles on and
off too much, or won’t run at
all
Make sure the Fan/limit Control is set on
Auto
and is not on
Manual
.
The fan/limit control ON/OFF temperature settings may need to
be adjusted. (ON/OFF temperatures may be set too close
together). Please see
Assembly
for recommended fan/limit
control settings.
Your furnace may have a faulty fan/limit control or blower motor.
Please contact your ENERGY KING dealer for replacement parts.
The ENERGY KING heating
appliance has power but is
not responding
Check the power supply for adequate voltage. See the
Installation
section for power supply requirements.
Your ENERGY KING heating appliance may have been installed
incorrectly. Please contact your ENERGY KING dealer or heating
contractor.
The user is shocked when
touching the
ENERGY KING heating
appliance
Your ENERGY KING heating appliance may not have been
properly grounded or may have loose wires or wiring components.
Disconnect power to the ENERGY KING heating appliance at the
breaker box or service panel and verify all connections. Please
contact your ENERGY KING dealer or heating contractor.
Your ENERGY KING heating appliance may have experienced a
power surge or power short. Please contact your ENERGY KING
dealer or heating contractor.
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