Energizer Homepower HP-6M Series, Руководство пользователя

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Energizer Homepower HP-
6
Series
Energizer Homepower HP-
6
Series
© Energizer 2021 V23-00211 V23-00211 © Energizer 2021 34 35
3. Eligibility
• Products must be purchased from Entel, or an Energizer Homepower authorised reseller in Australia or New
Zealand.
• Product failure should have occurred within the Warranty period as described in Section 1 (Product Warranty).
• Product must include a Serial Number in the format referenced in Table 1.
• Product must be installed, wired, and commissioned by an Energizer certified installer (CEC accredited) in
Australia or New Zealand.
• Product owner (or end user) must be able to present proof of ownership.
• If product ownership has been transferred, then subsequent owners must acquire proof of ownership from the
original owner.
• Product owner (or end user) must have operated and/or used the product strictly as per the product owner’s
manual.
• Third-party or external inverter/battery pack(s) must not have been installed with the product and the system
configuration must comply with the product specifications.
• Proof may be required of correct commissioning of the product (such as certificate of compliance). Claims for
failures due to incorrect installation or commissioning are not covered under this Warranty.
• A commissioning report signed by the end user and the installer for product commissioning and handling
instructions shall be sent to Entel.
4. What is Offered?
If your product fails to comply with the above Warranty Entel will, in its sole discretion, either repair your product,
replace it with an equivalent product, or compensate you with the market price of an equivalent product at the
time of the Warranty claim. Any product that is presented for repair may be replaced with an equivalent refurbished
product instead of being repaired. If your product is repaired or replaced under this Warranty, then the repaired or
replaced product will benefit from the remainder of the original Warranty period, subject to any rights that you may
have under local laws and regulations in your country or region. However, if Entel has discontinued the production
of the product due to technological advancements, Entel will replace the product with a different type of product of
at least same value or similar functions, although the replacement product may be a different size, shape, colour,
and/or capacity. Because of technical advancements, it is possible that replacement parts or components may not
be compatible with the original components already installed. Any costs relating to the incompatibility of systems is
not covered by this Warranty.
5. What is Excluded?
This Limited Warranty will not apply to defects or reduction in energy capacity arising from any of the following
circumstances, each of which may result in the Warranty being voided.
• The product(s) are damaged by end user’s improper usage, storage, or operation, that does not conform with
instructions in the product owner’s manual.
• Handling, installation (including removal and/or reinstallation), wiring, or commissioning of the product other
than in accordance with instructions in the installation manual.
• Operation, use, or maintenance of the product without following instructions in the product owner’s
manual or without reasonable care (including failure to maintain or clean the product in accordance with
recommendations in the product owner’s manual).
• Any attempt at modifying the product, whether physically or by means of software programming without the
express consent of Entel.
• Removal and relocation of your product to a different location, without the written consent of Entel or your
Energizer Homepower authorised reseller.
• Product abuse, misuse, or negligence.
• Transportation, storage, installation, commissioning, wiring, modification, or repair performed by anyone other
than Entel or an Energizer Homepower certified installer.
• As a result of changes which occur in the condition or operational performance of the product for climate or
other environmental influence, foreign material contamination (e.g. smoke, salt and chemicals, etc.), water
entry, exposure to excessive heat or solvents, or because of use of the product with insufficient ventilation (in
particular the maximum temperatures according to the product owner’s manual), exposure to strong vibrations,
or damage due to exposure to a strong magnetic field.
• Unusual physical or electrical damage caused by force majeure events, including but not limited to lightning,
earthquakes, cyclones, floods, fires, or other events outside the control of Entel.
• Exposure to generalised corrosion, normal wear, and tear (or deterioration), biological infestations, noise, or
vibration that is not excessive, or any other defects that do not have an impact on the system performance or
degrade its functions.
• Faulty electrical components attached to other equipment (such as solar systems, HVAC systems, third-party
electrical meters) not supplied by Entel.
• Any damage that may occur after the expiration or voiding of the Warranty period.
• Use of Energizer Homepower products as a primary or backup power source for life-support systems, other
medical equipment, or any other use where product failure could lead to injury to persons or loss of life or
catastrophic property damage.
• Due to accidental damage, theft, or vandalism, or use of the product for a purpose other than normal
applications or in environmental conditions for which the product was not designed or sold or use of the
product outside the specified or normal operating ranges.
• If the defect occurs during shipping or transportation after the product is sold to an Energizer Homepower
authorised reseller.
• If product failure is not reported to Entel or Energizer Homepower authorised reseller within 2 weeks of
appearance and damage caused by continued use of the product following the knowledge of a defect.
• As a result of repairs, alterations, or modifications to the product which have been performed by a third party
not authorized by Entel.
In addition, Entel requires the ability to monitor your product and carry out over-the-air (remote) firmware
upgrades via the Energizer Homepower Cloud. To avail the full 10-year Warranty, the end user must register their
product and have a reliable internet connection. By doing so, you consent to Entel conducting these upgrades
without further notice to you. Please bear in mind these upgrades may interrupt the operation of your product for
a short period. If your product is not registered or connected to the internet (Energizer Homepower Cloud) for an
extended period of time, Entel or Energizer Homepower authorised resellers may contact you with a resolution.
If we are unable to establish a contact or ensure the system remains connected, we may reduce your Warranty
period to four years, following the date of the product installation for the first time, subject to the exclusions and
limitations set out in the Warranty.