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Diagnostics and troubleshooting

Proline Promass E 100 Modbus RS485

Hauser

Diagnostics for the configuration

Diagnosti

c number

Short text

Remedial measures

Status

signal

from the

factory

Diagnostic

behavior

from the factory

410

Data transfer

1. Check connection.
2. Retry data transfer.

Alarm

411

Up-/download active

Up-/download active, please wait

Warning

438

Dataset

1. Check data set file.
2. Check device configuration.
3. Up- and download new
configuration.

Warning

453

Flow override

Deactivate flow override.

Warning

484

Simulation failsafe
mode

Deactivate simulation.

Alarm

485

Simulation process
variable

Deactivate simulation.

Warning

Diagnostic behavior can be changed: "Adapting the diagnostic behavior" section →  70

Diagnostics for the process

Diagnosti

c number

Short text

Remedial measures

Status

signal

from the

factory

Diagnostic

behavior

from the factory

830

Ambient temperature

Reduce the ambient temperature
around the sensor housing.

Warning

831

Ambient temperature

Increase the ambient temperature
around the sensor housing.

Warning

832

Ambient temperature

Reduce ambient temperature.

Warning

833

Ambient temperature

Increase ambient temperature.

Warning

834

Process temperature

Reduce process temperature.

Warning

835

Process temperature

Increase process temperature.

Warning

843

Process limit

Check process conditions.

Warning

862

Partly filled pipe

1. Check for gas in process.
2. Check detection limits.

Warning

910

Measuring tube does
not vibrate

1. Check electronics.
2. Inspect sensor.

Alarm

912

Inhomogeneous

Fluid is inhomogeneous, e.g. gas or
solid content!
1. Check process conditions.
2. Increase system pressure.



In particular with outgassing
media and/or increased gas
content, the following
measures are recommended
to increase system pressure:
• Install the instrument at

the outlet side of a pump.

• Install the instrument at

the lowest point of an
ascending pipeline.

• Install a flow restriction,

e.g. reducer or orifice plate,
downstream from the
instrument.

Warning

Содержание Proline Promass E 100

Страница 1: ...Products Solutions Services Operating Instructions Proline Promass E 100 Coriolis flowmeter Modbus RS485 BA01711D 06 EN 03 21 71506065 2021 01 01 Valid as of version 01 03 zz Device firmware...

Страница 2: ...danger to individuals or the facility read the Basic safety instructions section carefully as well as all other safety instructions in the document that are specific to working procedures The manufact...

Страница 3: ...instructions 21 6 2 Mounting the measuring device 22 6 2 1 Required tools 22 6 2 2 Preparing the measuring device 23 6 2 3 Mounting the measuring device 23 6 3 Post installation check 23 7 Electrical...

Страница 4: ...2 4 Diagnostic information via communication interface 69 12 4 1 Reading out diagnostic information 69 12 4 2 Configuring error response mode 70 12 5 Adapting the diagnostic information 70 12 5 1 Adap...

Страница 5: ...serious or fatal injury CAUTION This symbol alerts you to a dangerous situation Failure to avoid this situation can result in minor or medium injury NOTICE This symbol contains information on procedur...

Страница 6: ...2 3 Series of steps Result of a step Help in the event of a problem Visual inspection 1 2 5 Symbols in graphics Symbol Meaning 1 2 3 Item numbers 1 2 3 Series of steps A B C Views A A B B C C Section...

Страница 7: ...sioning configuring and parameterizing the measuring device until the first measured value Product description Installation Electrical connection Operation options System integration Commissioning Dia...

Страница 8: ...ons or where there is an increased risk due to process pressure are labeled accordingly on the nameplate To ensure that the measuring device remains in proper condition for the operation time Keep wit...

Страница 9: ...ng under pressure can cause injury or material damage Take precautions to prevent injury and material damage if the rupture disk is actuated 2 3 Workplace safety For work on and with the device Wear t...

Страница 10: ...es with the EU directives listed in the device specific EU Declaration of Conformity Endress Hauser confirms this by affixing the CE mark to the device 2 6 IT security Our warranty is valid only if th...

Страница 11: ...device is available as a compact version The transmitter and sensor form a mechanical unit 3 1 Product design 3 1 1 Device version with Modbus RS485 communication protocol 3 2 1 4 A0017609 1 Importan...

Страница 12: ...e device version the CD ROM might not be part of the delivery The Technical Documentation is available via the Internet or via the Endress Hauser Operations App see the Product identification section...

Страница 13: ...eplate 1 Manufacturing location 2 Name of the transmitter 3 Order code 4 Serial number Ser no 5 Extended order code Ext ord cd 6 Electrical connection data e g available inputs and outputs supply volt...

Страница 14: ...Manufacturing date year month Order code The measuring device is reordered using the order code Extended order code The device type product root and basic specifications mandatory features are always...

Страница 15: ...l connection data e g available inputs and outputs supply voltage 4 Approval information for explosion protection 5 Safety warning 6 Communication specific information 7 Intrinsically safe area 8 Manu...

Страница 16: ...in a dry and dust free place Do not store outdoors Storage temperature 91 5 2 Transporting the product Transport the measuring device to the measuring point in the original packaging A0029252 Do not...

Страница 17: ...floor structure enables the crates to be lifted lengthwise or at both sides using a forklift 5 3 Packaging disposal All packaging materials are environmentally friendly and 100 recyclable Outer packa...

Страница 18: ...f a pipeline Directly upstream of a free pipe outlet in a down pipe Installation in down pipes However the following installation suggestion allows for installation in an open vertical pipeline Pipe r...

Страница 19: ...ansmitter at side A0015592 1 This orientation is recommended to ensure self draining 2 Applications with low process temperatures may decrease the ambient temperature To maintain the minimum ambient t...

Страница 20: ...0 to 140 F If operating outdoors Avoid direct sunlight particularly in warm climatic regions System pressure It is important that cavitation does not occur or that gases entrained in the liquids do no...

Страница 21: ...using does not exceed 80 C 176 F Ensure that sufficient convection takes place at the transmitter neck Ensure that a sufficiently large area of the transmitter neck remains exposed The uncovered part...

Страница 22: ...re disk is actuated do not operate the measuring device any more The position of the rupture disk is indicated on a sticker applied over it If the rupture disk is triggered the sticker is destroyed Th...

Страница 23: ...Install the measuring device or turn the transmitter housing so that the cable entries do not point upwards A0029263 6 3 Post installation check Is the device undamaged visual inspection Does the mea...

Страница 24: ...ule 7 2 2 Requirements for connecting cable The connecting cables provided by the customer must fulfill the following requirements Permitted temperature range The installation guidelines that apply in...

Страница 25: ...100 328 1 5 16 200 656 2 5 14 300 984 Cable diameter Cable glands supplied M20 1 5 with cable 6 to 12 mm 0 24 to 0 47 in Spring terminals Wire cross sections 0 5 to 2 5 mm2 20 to 14 AWG With Safety Ba...

Страница 26: ...er supply Output 1 L 2 L 26 B 27 A Option M DC 24 V Modbus RS485 Order code for Output Option M Modbus RS485 for use in non hazardous areas and Zone 2 Div 2 Modbus RS485 connection version For use in...

Страница 27: ...sically safe supply voltage Modbus RS485 intrinsically safe Order code for Output Option M Modbus RS485 for use in the intrinsically safe area connection via Safety Barrier Promass 100 Safety Barrier...

Страница 28: ...g Coding Plug socket A Plug Device plug for supply voltage device side MODBUS RS485 not intrinsically safe For use in the non hazardous area and Zone 2 Div 2 1 2 4 3 5 A0016809 Pin Assignment 1 L DC 2...

Страница 29: ...le points 2 Connect every local ground terminal to the potential matching line 7 2 6 Preparing the measuring device NOTICE Insufficient sealing of the housing Operational reliability of the measuring...

Страница 30: ...and connection versions A Housing version compact coated aluminum B Housing version compact hygienic stainless 1 Cable entry or device plug for signal transmission 2 Cable entry or device plug for sup...

Страница 31: ...icient sealing of the housing Screw in the screw without using any lubricant The threads on the cover are coated with a dry lubricant Reverse the removal procedure to reassemble the transmitter 7 3 2...

Страница 32: ...nes in the Ex documentation XA 7 4 Special connection instructions 7 4 1 Connection examples Modbus RS485 Modbus RS485 non hazardous area and Zone 2 Div 2 2 1 A B 3 4 4 A B A B A0028765 15 Connection...

Страница 33: ...hazardous area 6 Non hazardous area and Zone 2 Div 2 7 Intrinsically safe area 8 Transmitter 7 5 Hardware settings 7 5 1 Enabling the terminating resistor Modbus RS485 To avoid incorrect communicatio...

Страница 34: ...ing steps after the electrical connection 1 Check that the housing seals are clean and fitted correctly 2 Dry clean or replace the seals if necessary 3 Tighten all housing screws and screw covers 4 Fi...

Страница 35: ...ply voltage match the specifications on the nameplate of the Safety Barrier Promass 100 86 Is the terminal assignment 25 or pin assignment of the connector 28 correct If supply voltage is present is t...

Страница 36: ...ass E 100 Modbus RS485 36 Endress Hauser 8 Operation options 8 1 Overview of operating options 1 2 A0017760 1 Computer with FieldCare or DeviceCare operating tool via Commubox FXA291 and service inter...

Страница 37: ...tion Diagnostics Access status display Output Operating menu for experts Language Operatation Language Parameter 1 Setup Submenu 1 Submenu n Device tag Advanced setup Enter access code Parameter 1 Par...

Страница 38: ...ly pending diagnostic messages Event logbook Contains event messages that have occurred Device information Contains information for identifying the device Measured values Contains all current measured...

Страница 39: ...t of specification M Maintenance required Diagnostic behavior Alarm Warning Locking the device is locked via the hardware 61 Communication communication via remote operation is active Display area In...

Страница 40: ...ning access authorization for user roles An access code is not yet defined when the device is delivered from the factory Access authorization read and write access to the device is not restricted and...

Страница 41: ...ommunication FXA291 COM DTM Via service interface CDI E 1 2 3 A0014019 1 Service interface CDI Endress Hauser Common Data Interface of the measuring device 2 Commubox FXA291 3 Computer with FieldCare...

Страница 42: ...ructions BA00027S and BA00059S Source for device description files See information 44 Establishing a connection 1 Start FieldCare and launch the project 2 In the network Add a device The Add device wi...

Страница 43: ...vice name 4 Device tag 57 5 Status area with status signal 69 6 Display area for current measured values 63 7 Edit toolbar with additional functions such as save restore event list and create document...

Страница 44: ...DVD contact Endress Hauser 9 2 Modbus RS485 information 9 2 1 Function codes Function codes are used to define which read or write action is carried out via the Modbus protocol The measuring device su...

Страница 45: ...e telegram use Modbus data map 47 Write multiple device parameters Example Mass flow unit Mass unit 23 Read Write multiple registers Master reads and writes a maximum of 118 Modbus registers of the me...

Страница 46: ...an be configured in the measuring device using the Byte order parameter The bytes are transmitted depending on the selection in the Byte order parameter FLOAT Sequence Options 1 2 3 4 1 0 3 2 Byte 1 M...

Страница 47: ...ddresses are entered in the list Data area The measuring device reads out the register addresses entered in the scan list cyclically and writes the associated device data values to the data area For a...

Страница 48: ...ned in the scan list Master access to data area Via register addresses 5051 5081 Data area Device parameter value Modbus RS485 register Data type Access Start register End register Float only Value of...

Страница 49: ...r interface 43 10 3 Configuring the measuring device The Setup menu with its submenus contains all parameters needed for standard operation Structure of the Setup menu Setup System units 49 Select med...

Страница 50: ...y dependent l gal us Corrected volume flow unit Select the unit for corrected volume flow Result The selected unit applies for Output Low flow cut off Simulation process variable Unit choose list Coun...

Страница 51: ...actory setting Temperature unit Select the unit for temperature Result The selected unit applies for Output Reference temperature Simulation process variable Unit choose list Country dependent C Celsi...

Страница 52: ...hoose list Air Reference sound velocity The following option is selected in the Select gas type parameter Others Enter the sound velocity of the gas at 0 C 32 F 0 to 99999 m s 0 m s Temperature coeffi...

Страница 53: ...ameter overview with brief description Parameter Description Selection User entry Factory setting Bus address Enter device address 1 to 247 247 Baud rate Define data transfer speed Baud rate list box...

Страница 54: ...t diagnostic behavior for MODBUS communication Off Alarm or warning Warning Alarm Alarm Failure mode Select measured value output behavior when a diagnostic message occurs via Modbus communication Thi...

Страница 55: ...ss flow Volume flow Corrected volume flow Mass flow On value low flow cut off One of the following options is selected in the Assign process variable parameter Mass flow Volume flow Corrected volume f...

Страница 56: ...nsity Low value partial filled pipe detection One of the following options is selected in the Assign process variable parameter Density Reference density Enter a lower limit value to activate detectio...

Страница 57: ...vice tag parameter and thus change the factory setting Navigation path Setup Advanced setup Device tag Parameter overview with brief description Parameter Description Selection User entry Factory sett...

Страница 58: ...dent 0 001 kg Nl 0 062 lb scf Reference temperature The following option is selected in the Corrected volume flow calculation parameter Calculated reference density Enter the reference temperature for...

Страница 59: ...up Totalizer 1 3 Structure of the submenu Totalizer 1 3 Assign process variable Mass unit Volume unit Corrected volume unit Totalizer operation mode Failure mode Parameter overview with brief descript...

Страница 60: ...ne of the following options is selected in the Assign process variable parameter Mass flow Volume flow Corrected volume flow Select totalizer calculation mode Net flow total Forward flow total Reverse...

Страница 61: ...tion value for the selected process variable Depends on the process variable selected Simulation device alarm Switch the device alarm on and off Off On Off 10 6 Protecting settings from unauthorized a...

Страница 62: ...etting the write protection switch on the main electronics module to the ON position enables the hardware write protection Setting the write protection switch on the main electronics module to the OFF...

Страница 63: ...access to the parameters is temporarily locked on account of internal processes running in the device e g data upload download reset etc Once the internal processing has been completed the parameters...

Страница 64: ...rently measured Floating point number with sign Reference density Displays the density currently measured at reference temperature Floating point number with sign Temperature Displays the medium tempe...

Страница 65: ...ettings using the Advanced setup menu 57 11 4 Performing a totalizer reset In the Operation submenu 2 parameters with various options for resetting the three totalizers are available Control totalizer...

Страница 66: ...etting Control totalizer 1 3 A process variable is selected in the Assign process variable parameter of the Totalizer 1 3 submenu Control totalizer value Totalize Reset hold Preset hold Reset totalize...

Страница 67: ...s specified in the Technical Data For access Problem Possible causes Remedy No write access to parameters Hardware write protection enabled Set the write protection switch on the main electronics modu...

Страница 68: ...100 provide status information LED Color Meaning Power Off Supply voltage is off or too low Green Supply voltage is ok Communication Flashing white Modbus RS485 communication is active 12 3 Diagnostic...

Страница 69: ...The fault can be identified using the diagnostic information The short text helps you by providing information about the fault Diagnostic information Diagnostic code Status signal Diagnostic number S...

Страница 70: ...ter NaN value Last valid value NaN not a number NaN value 12 5 Adapting the diagnostic information 12 5 1 Adapting the diagnostic behavior Each diagnostic number is assigned a certain diagnostic behav...

Страница 71: ...evice 2 Restore S DAT data 3 Change sensor F Alarm Diagnostic behavior can be changed Adapting the diagnostic behavior section 70 Diagnostics for the electronics Diagnosti c number Short text Remedial...

Страница 72: ...Reduce the ambient temperature around the sensor housing S Warning 831 Ambient temperature Increase the ambient temperature around the sensor housing S Warning 832 Ambient temperature Reduce ambient...

Страница 73: ...splay Actual diagnostics 1 diagnostic event has occurred Displays the current diagnostic event along with the diagnostic information If two or more messages occur simultaneously the message with the h...

Страница 74: ...red or is ended Diagnostics event Event has occurred Event has ended Information event Event has occurred To call up the measures to rectify a diagnostic event Via FieldCare operating tool 69 For filt...

Страница 75: ...etting To delivery settings Every parameter for which a customized default setting was ordered is reset to that customized value all other parameters are reset to their factory setting This option is...

Страница 76: ...ers Displays the 1st 2nd or 3rd part of the extended order code The extended order code can also be found on the nameplate of the sensor and transmitter in the Ext ord cd field Character string ENP ve...

Страница 77: ...s wetted materials are adequately resistant Observe the maximum permitted medium temperature for the measuring device 92 13 2 Measuring and test equipment Endress Hauser offers a wide variety of measu...

Страница 78: ...Ex documentation XA and certificates Document every repair and each conversion and enter them into the W M life cycle management database 14 2 Spare parts W M Device Viewer www endress com deviceview...

Страница 79: ...azardous process conditions such as pressure in the measuring device high temperatures or aggressive fluids 2 Carry out the mounting and connection steps from the Mounting the measuring device and Con...

Страница 80: ...5 2 Communication specific accessories Accessories Description Commubox FXA291 Connects Endress Hauser field devices with a CDI interface Endress Hauser Common Data Interface and the USB port of a com...

Страница 81: ...es plant uptime Combined with the right services W M Life Cycle Management boosts productivity in every phase For more information visit www endress com lifecyclemanagement FieldCare FDT based plant a...

Страница 82: ...ondition for its service life use the measuring device only for media against which the process wetted materials are sufficiently resistant 16 2 Function and system design Measuring principle Mass flo...

Страница 83: ...50 15 0 to 6500 0 to 238 9 25 1 0 to 18000 0 to 661 5 40 1 0 to 45000 0 to 1654 50 2 0 to 70000 0 to 2573 80 3 0 to 180000 0 to 6615 Measuring ranges for gases The full scale values depend on the den...

Страница 84: ...pressure e g Cerabar M or Cerabar S Medium temperature to increase accuracy e g iTEMP Reference density for calculating the corrected volume flow for gases Various pressure transmitters and temperatur...

Страница 85: ...connections are galvanically isolated from each other Outputs Power supply Protocol specific data Protocol specific data Protocol Modbus Applications Protocol Specification V1 1 Device type Slave Slav...

Страница 86: ...on Option M Modbus RS485 for use in non hazardous areas and Zone 2 Div 2 3 5 W Option M Modbus RS485 for use in intrinsically safe areas 2 45 W Promass 100 safety barrier Order code for Output Maximum...

Страница 87: ...1 5 with cable 6 to 12 mm 0 24 to 0 47 in Thread for cable entry M20 G NPT Cable specification 24 16 6 Performance characteristics Reference operating conditions Error limits based on ISO 11631 Water...

Страница 88: ...000 4500 2250 900 450 90 50 70000 7000 3500 1400 700 140 80 180000 18000 9000 3600 1800 360 US units DN 1 1 1 10 1 20 1 50 1 100 1 500 inch lb min lb min lb min lb min lb min lb min 73 50 7 350 3 675...

Страница 89: ...ess temperature the additional measured error of the sensor is typically 0 0002 o f s C 0 0001 o f s F The effect is reduced if zero point adjustment is performed at process temperature Density When t...

Страница 90: ...undamentals o r of reading o f s of full scale value BaseAccu base accuracy in o r BaseRepeat base repeatability in o r MeasValue measured value ZeroPoint zero point stability Calculation of the maxim...

Страница 91: ...ailed information on the temperature tables see the separate document entitled Safety Instructions XA for the device Storage temperature 40 to 80 C 40 to 176 F preferably at 20 C 68 F Climate class DI...

Страница 92: ...0 to 302 F Dependency of ambient temperature on medium temperature Ta Tm B A A0031121 21 Exemplary representation values in the table below Ta Ambient temperature range Tm Medium temperature A Maximum...

Страница 93: ...ure disk order code for Sensor option option CA Rupture disk the rupture disk trigger pressure is decisive The sensor housing burst pressure refers to a typical internal pressure which is reached prio...

Страница 94: ...must be selected for abrasive media such as liquids with entrained solids flow velocity 1 m s 3 ft s For gas measurement the following rules apply The flow velocity in the measuring tubes should not e...

Страница 95: ...transmitter order code for Housing option A Compact aluminum coated Weight in SI units DN mm Weight kg 8 4 5 15 4 8 25 6 4 40 10 4 50 15 5 80 29 Weight in US units DN in Weight lbs 3 8 10 11 1 14 1 23...

Страница 96: ...ith female thread G Adapter for cable entry with female thread NPT Order code for Housing option B Compact hygienic stainless The various cable entries are suitable for hazardous and non hazardous are...

Страница 97: ...connections EN 1092 1 DIN 2501 flange EN 1092 1 DIN 2512N flange Namur lengths in accordance with NE 132 ASME B16 5 flange JIS B2220 flange DIN 11864 2 Form A flange DIN 11866 series A flange with not...

Страница 98: ...s can be called up via the product configurator CE mark The device meets the legal requirements of the applicable EU Directives These are listed in the corresponding EU Declaration of Conformity along...

Страница 99: ...tted parts design FDA 21 CFR material conformity USP Class VI tests and TSE BSE compliance A manufacturer s declaration specific to the serial number is supplied with the device Modbus RS485 certifica...

Страница 100: ...ation on the order code in question is available from your local Endress Hauser sales center or on the product page of the Endress Hauser website www endress com Detailed information on the applicatio...

Страница 101: ...iew of accessories available for order 80 16 15 Supplementary documentation For an overview of the scope of the associated Technical Documentation refer to the following W M Device Viewer www endress...

Страница 102: ...220D Special Documentation Content Documentation code Information on the Pressure Equipment Directive SD00142D Modbus RS485 Register Information SD00154D Concentration measurement SD01152D Heartbeat T...

Страница 103: ...24 Current consumption 86 D Declaration of Conformity 10 Degree of protection 34 91 Density 92 Design Measuring device 11 Design fundamentals Maximum measured error 90 Repeatability 90 Designated use...

Страница 104: ...ction 34 Received goods 12 Installation 18 Installation conditions Down pipe 18 Inlet and outlet runs 20 Installation dimensions 20 Mounting location 18 Orientation 19 Rupture disk 22 Sensor heating 2...

Страница 105: ...list 34 Post installation check 49 Post installation check checklist 23 Potential equalization 32 Power consumption 86 Power supply failure 87 Pressure Equipment Directive 99 Pressure loss 94 Pressure...

Страница 106: ...number 39 For status signal 39 In the status area of the local display 39 System design Measuring system 82 see Measuring device design System integration 44 System pressure 20 T Technical data overvi...

Страница 107: ......

Страница 108: ...www addresses endress com 71506065 71506065...

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