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Diagnostics and troubleshooting

FieldGate SWG50

Hauser

ERR

lit red

Internal error

off

Normal operation

10.3 Diagnostic information in web browser

Advanced diagnostics are possible via the integrated web server.

10.4 Event logbook

This page shows the system protocol. It may take several seconds for the page to load.

‣

In the Navigation menu, click

Monitoring/Reports -> System Log

 The

Monitoring - System Log

dialog box appears.

10.5 Resetting the device

‣

In the Navigation menu, click

Configuration -> Store Retrieve Settings

 The

Configuration - Store Retrieve Settings

dialog box appears.

Содержание FieldGate SWG50

Страница 1: ...Products Solutions Services Operating Instructions FieldGate SWG50 Functional WirelessHART Gateway BA02235S 04 EN 01 22 00 71574495 2022 03 31 ...

Страница 2: ......

Страница 3: ...3 Post mounting check 14 6 Electrical connection 14 6 1 Connecting requirements 14 6 2 Connecting the device 15 6 3 Special connection instructions 16 6 4 Post connection check 16 7 Operation options 16 7 1 Overview of operation options 16 8 System integration 27 8 1 Modbus TCP 27 8 2 HART IP 35 9 Commissioning 36 9 1 Function check 36 9 2 Configuring the device 36 9 3 Login 37 10 Diagnostics and ...

Страница 4: ... fatal injury WARNING This symbol alerts you to a dangerous situation Failure to avoid this situation can result in serious or fatal injury CAUTION This symbol alerts you to a dangerous situation Failure to avoid this situation can result in minor or medium injury NOTICE This symbol contains information on procedures and other facts which do not result in personal injury 1 2 2 Symbols for certain ...

Страница 5: ...ned qualified specialists must have a relevant qualification for this specific function and task Are authorized by the plant owner operator Are familiar with federal national regulations Before starting work read and understand the instructions in the manual and supplementary documentation as well as the certificates depending on the application Follow instructions and comply with basic conditions...

Страница 6: ...not permitted and can lead to unforeseeable dangers If despite this modifications are required consult with Endress Hauser Repair To ensure continued operational safety and reliability Carry out repairs on the device only if they are expressly permitted Observe federal national regulations pertaining to repair of an electrical device Use original spare parts and accessories from Endress Hauser onl...

Страница 7: ... SWG50 is a functional WirelessHART gateway It comprises a network manager application a WirelessHART access point interface module and a gateway application Up to 100 wireless or wired devices with WirelesssHART adapter can be connected to the FieldGate SWG50 The application supplies data from the WirelessHART network via Modbus TCP or HART IP A CommDTM makes it possible to configure the field de...

Страница 8: ...t description FieldGate SWG50 8 Endress Hauser 5 6 1 2 3 4 A0048889 1 FieldGate SWG50 1 Antenna connection 2 Reset button 3 4 port Ethernet switch RJ45 4 LEDs 5 Connector for power supply 6 Ground connection ...

Страница 9: ...er Field Xpert e g SMTxx 2 Host application FieldCare SFE500 3 Ethernet communication 4 FieldGate SWG50 5 FieldEdge SGC500 6 https Internet connection 7 Netilion Cloud 8 Application Programming Interface API 9 Browser based Netilion Service app or user application 10 WirelessHART adapter SWA70 used as a repeater 11 HART field device with WirelessHART adapter SWA70 12 Encrypted wireless connection ...

Страница 10: ... Check that the delivery is complete and nothing is missing Retain all the accompanying documents The device may not be put into operation if the contents are found to be damaged beforehand In this case please contact your Endress Hauser Sales Center www addresses endress com Return the device to Endress Hauser in the original packaging where possible Scope of delivery FieldGate SWG50 Operating In...

Страница 11: ...ed in EN IEC 60664 1 The device can be installed in Zone 2 hazardous areas Routing and remote installation of the antenna must comply with the relevant site regulations when installed in unclassified Zone 2 or Class I Division 2 hazardous areas Otherwise the antenna must be installed within the end use housing A remote antenna can be mounted outside a cabinet If there is a risk of lightning instal...

Страница 12: ...Mounting FieldGate SWG50 12 Endress Hauser A0048928 5 Mounting on a standard DIN rail ...

Страница 13: ...FieldGate SWG50 Mounting Endress Hauser 13 Mounting the device 1 A0048933 ...

Страница 14: ...ol cabinet or switch box must meet the specifications of EN 60950 1 2001 for fire enclosures The power supply to the device must meet the following requirements Class 2 circuit in accordance with National Electrical Code NFPA 70 and Canadian Electrical Limited Power Supply LPS as per EN IEC 60950 1 or EN IEC 62368 1 Limited energy circuits EN IEC 61010 1 6 1 2 Ethernet The FieldGate SWG50 has an E...

Страница 15: ...FieldGate SWG50 Electrical connection Endress Hauser 15 6 2 Connecting the device 3 1 2 A0050154 1 Antenna 2 Ethernet 3 Power supply Power supply P1 10 8 to 30 VDC P2 10 8 to 30 VDC ...

Страница 16: ...Are the device and cable undamaged visual check Do the cables used comply with the requirements Is the terminal assignment correct Have the cables been connected in such a way that no wires insulation and or cable shields are jammed Is the supply voltage correct Is the FieldPort SWG50 grounded if necessary 7 Operation options The FieldGate SWG50 has an integrated web server with which the Wireless...

Страница 17: ...e Data Internal device date Uptime Length of time device is in operation since last power up Device Status Current operating status of device and error messages 7 1 2 Overview of general information In the Navigation menu click Gateway Information General The General Information dialog box appears Field Description LAN IP Address IP address uniquely identifies this device with the LAN LAN Subnet M...

Страница 18: ...uration Changing the data displayed on the home screen 1 In the Navigation menu click Configuration General The General Configuration dialog box appears 2 Make any necessary changes 3 Click Submit The changes are accepted Long Tag maximum 32 characters excess characters will be truncated following restart Message maximum 32 only capital letters numbers and certain special characters Configuring th...

Страница 19: ...irelessHART frame Standard Standard Standard 25 note Fast Profile Faster update recommended for time critical applications 128 128 128 Legacy Profile For networks consisting of loop powered WirelessHART adapters to reduce power consumption 1024 256 128 Normal Profile P1 Enables the supply of approx 4 5 pkt s through the gateway into the network 1024 256 128 Low Power Profile P2 Reduces the FieldGa...

Страница 20: ... password Accept Common Join Key Common Join Key Hex Activates general network password General network password in hexadecimal format 32 characters Required Access List Entry MAC Address Join Key Hex Enables access via an external join list in addition to a network password List of MAC addresses of all permitted devices Key in hexadecimal format 32 characters Key generator Automatically generates...

Страница 21: ...ched data is not updated within the Stale Data Timer interval a request is sent to the relevant field device HART IP request or a Modbus exception is generated and the saved data is deleted Modbus 22 Recommended setting for Stale Data Timer is three times the burst rate of the field devices If no bursts are active it is advisable to set it to three times the desired update time Channel Blacklist M...

Страница 22: ...t to three times the burst rate of the field devices If the burst rate of the field devices is one minute the Stale Data Timer interval should be set to three minutes 1 2 9 42 48 76 89 93 95 512 769 779 781 796 798 804 808 810 817 822 833 1793 1794 These commands are cached by the gateway If this data is older than the Stale Data Timer interval the gateway forwards a request to the field device an...

Страница 23: ...ing with the WirelessHART network In the Navigation menu click Configuration WirelessHART Devices The Device Information dialog box appears For improved performance web page caching must be disabled in the browser The following description applies to Internet Explorer 11 Disabling web page caching 1 In the Internet Explorer click the Settings symbol 2 In the menu click Internet options 3 Under Bro...

Страница 24: ...ice can communicate in the mesh Timestamp Time at which data was last updated Format hh mm Latency Time required to respond to all data requests or to update the data measured in seconds Bandwidth Available bandwidth for the device in question Joins The frequency with which a device was connected to the gateway since the gateway was restarted Active Pipe Indicates the status of the pipe for a devi...

Страница 25: ...nfiguration The LAN IP Configuration dialog box appears Field Description Link Speed and Duplex Determines the speed of the communication channel If the connection speed is not known leave the setting as AUTO If a manual option is selected the connected device must be set to the same speed Ethernet IP Configuration Indicates the method by which the network retrieves addresses If static IP addresse...

Страница 26: ...been amended it must be noted down so that it can be used when reconnecting to the web server 7 1 10 Modbus configuration 1 In the Navigation menu click Configuration MODBUS MODBUS Configuration The MODBUS Configuration dialog box appears 2 In the TCP port field enter the Ethernet port number 3 Click Submit The changes are applied following a restart 4 Click Reboot The device restarts 7 1 11 HART ...

Страница 27: ...includes any disconnected Read Integer 49998 Total Device Count includes wired sub devices Read Integer 49999 Live Device Count anything currently connected Read Integer 4xxx0 2 PV for Device ID xxx Float MSW Read Float 4xxx12 PV for Device ID xxx Float LSW Read Float 4xxx2 SV for Device ID xxx Float MSW Read Float 4xxx3 SV for Device ID xxx Float LSW Read Float 4xxx4 TV for Device ID xxx Float MS...

Страница 28: ... to client 40011 Maximum number of device variables 40012 2 bytes Configuration change counter 40013 Extended field device status 40014 2 bytes Manufacturing identity code 40015 2 bytes Private label distributor code 40016 2 bytes Device profile 1 Read 40017 Primary variable units 3 40018 40019 float Primary variable 2 Read 40020 40021 float Primary variable loop current 4 40022 40023 float Primar...

Страница 29: ...d 103 Write 40049 Burst message 9 40050 40053 time Update period 40054 40057 time Maximum update period 104 Write 40058 Burst message 6 40059 Burst trigger mode selection code 40060 Device variable classification for trigger level 40061 Units code 40062 40063 float Trigger level 107 Write 40064 Device variable code assigned to slot 0 9 40065 Device variable code assigned to slot 1 40066 Device var...

Страница 30: ...D control family status 0 40088 PID control family status 1 1793 Read 40089 Device variable code 4 40090 Set point device variable code 40091 Measurement device variable code 40092 Manipulated variable code 1794 Read 40093 Device variable code 15 40094 PID input units 40095 40096 float Set point value 40097 Set point status 40098 40099 float Measurement value 40100 Measurement status 40101 40102 f...

Страница 31: ...me in minutes 1927 Write 40130 Device variable code 4 40131 Shed timing enabled 40132 40133 float Shed time in second 768 Write 40134 40141 15 bytes Join key value 8 769 Read 40142 Wireless mode 9 40143 2 bytes Join status 40144 Number of available neighbor 40145 Number of advertising packet received 40146 Number of join attempts 40174 40148 Join retry timer 40149 40150 Network search time 773 774...

Страница 32: ...4 Network access mode code 1 840 Read 40390 4392 5 bytes Unique ID of device 30 40393 2 bytes Number of graphics active 40394 2 bytes Number of frames active 40395 2 bytes Number of links active 40396 Number of neighbors 40397 40398 Average communication latency 40399 2 bytes Number of joins 40400 40401 Date of most recent join 40402 40403 Time of date when the device most recently join 40404 4040...

Страница 33: ...e operating mode 40235 Standardized status 0 40236 Standardized status 1 40237 Analog channel saturated 40238 Standardized status 2 40239 Standardized status 3 40240 Analog channel fixed 40241 40246 11 bytes Device specific status 74 Read 40309 Maximum no of I O cards 7 40310 Maximum no of channels per I O cards 40311 Maximum no of sub devices per channel 40312 Number of devices detected 40313 Max...

Страница 34: ...pported by the device 40373 2 bytes Extended command number 40374 40375 Update time in 1 32 of a millisecond 40376 40377 Maximum update time in 1 32 of a millisecond 40378 Burst trigger mode code 40379 Device variable classification for trigger value 40380 Units code 40381 40382 Trigger value 8 1 3 Modbus exception codes Code Meaning 0x01 No request bytes present expanded mapping only Invalid read...

Страница 35: ...n on the following HART commands Command Function Universal commands 0 Read Unique Identifier 12 Read Message 13 Read Tag Descriptor Date 17 Write Message 18 Write Tag Descriptor Date 20 Read Long Tag 22 Write Long Tag 38 Reset Configuration Changed Flag Common practice commands 74 Read I O system capabilities 77 Send command to sub device 84 Read sub device identity summary 89 Set real time clock...

Страница 36: ...pe Status OFF ON_BI ON_UP ON_DOWN CMD 147 Get Device ID of Active Pipe Byte s Value Request None Response 0 4 5 byte Device Unique ID CMD 147 Get Device ID of Active Pipe Byte s Value Request None Response 0 4 5 byte Device Unique ID CMD 148 Write Device Routing Status Byte s Value Request 0 4 5 byte Device Unique ID 5 Routing Status Enable Disable Response 0 4 5 byte Device Unique ID 5 Routing St...

Страница 37: ... by clicking the right mouse button The General dialog box opens 5 Click Use the following IP address and enter IP address 6 Enter 255 255 255 0 in the Subnet mask field and click OK The IP address assigned to the PC must be different to that of the FieldGate SWG50 9 3 Login 1 Ensure that the connected PC is in the IP range of the FieldGate SWG50 2 Open the web browser and enter the IP address of ...

Страница 38: ...the FieldGate SWG50 modules When programming modules for the first time it is important to switch on only one at a time and to change the IP address of each module to a unique IP address Once all devices have a unique IP address they can be switched on together in the same network 9 3 1 Changing the username and password 1 In the Navigation menu click Configuration Usernames Passwords The Configur...

Страница 39: ...ems could not start properly or an application could not be initialized If the errors are not deleted after a few minutes the device must be restarted Important system components could not be initialized correctly Check applications and tools Network manager queue full Reduce scan rate Up to 100 notifications can be stored Modbus Check Modbus addresses Check support for commands from WirelessHART ...

Страница 40: ... via the integrated web server 10 4 Event logbook This page shows the system protocol It may take several seconds for the page to load In the Navigation menu click Monitoring Reports System Log The Monitoring System Log dialog box appears 10 5 Resetting the device In the Navigation menu click Configuration Store Retrieve Settings The Configuration Store Retrieve Settings dialog box appears ...

Страница 41: ...rase is necessary to protect and then validate the file before it is saved or can be retrieved from a PC It prevents unauthorized users from applying the system configuration file to an unauthorized access point to gain access to the network Make a note of this passphrase whenever you save a configuration file It must be re entered each time the configuration file is uploaded to the gateway 11 Mai...

Страница 42: ... device is connected and operational Auto Logout Timer 1 Select the relevant option 2 Click Submit The changes are accepted Reform WirelessHART Network Click Reform Now The WirelessHART network is reorganized 11 3 Reboot The FieldGate SWG50 can be restarted on this page 1 In the Navigation menu click Maintenance Reboot The Reboot Device dialog box appears 2 Click the Reboot button 3 Confirm Reboot...

Страница 43: ...w endress com support return material Select the region 2 Return the device if repairs or a factory calibration are required or if the wrong device was ordered or delivered 12 4 Disposal If required by the Directive 2012 19 EU on waste electrical and electronic equipment WEEE the product is marked with the depicted symbol in order to minimize the disposal of WEEE as unsorted municipal waste Do not...

Страница 44: ...Technical data FieldGate SWG50 44 Endress Hauser 14 Technical data For detailed information on the technical data see the Technical Information ...

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Страница 48: ...www addresses endress com 71574495 71574495 ...

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