5.
I can’t access this device.
Ans.
Check the LINK/ACT LED of Device illuminates.
Reboot the system with Web-based UI or press the Default Button to
restore the Factory default setting and reboot.
Maybe there are too many concurrently connected users. The system
blocks the upcoming users after meeting the maximum allowed number. If
you enable the SWAP function for the device, a maximum 32 users are
allowed. If not, the system allowed 5 concurrent connected users. To get
instruction enabling the SWAP function, please see “HD Format”.
6.
I have accessed the HD, but I can’t access to the folders.
Ans.
Verify you have the correct username and password.
If you have accessed to any folder in the HD and would like to use another
set of username/ password for different authority, please log off your
operation system and log on again.
To see the folders of the connected USB storage device, you have to mount
it to the NAS first. To get instruction mounting your USB storage device,
please see “Mount/ dismount your USB storage to the device”.
7.
There are unrecognizable characters as the file name.
Ans.
Verify if the Unicode file is loaded to the device successfully
To get instruction loading the file, please see “Character Set & UPNP &
Printer”
8.
I have followed the procedures to setup the printer and it just doesn’t
work.
Ans,
Check if you power your printer on.
Verify that the cables are connected correctly
Make sure that you enactive the printer server functionality, you can refer
to “Printer setup” for more information
You may select an incompatible printer driver. Click Start
Æ
Setup
Æ
Control Panel. Double click the printer icon. Remove this printer and install
a different driver and try again.
The device supports one connected USB printer only. Printer Connections
on both the USB ports may led the printer functioned unsuccessfully.
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