MONO-PHASE AND THREE-PHASE EXTERNAL VIBRATORS
9
en
VET VEM
5
LOCATING MALFUNCTIONS
6
INSTRUCTIONS TO ORDER SPARE PARTS
6.1 INSTRUCTIONS TO ORDER SPARE PARTS
All spare parts request must include PART CODE NUMBER AS STATED IN THE PART LIST.
We recommend to include ITEM´S MANUFACTURE NUMBER.
The identification plate with manufacture and model number is located in the top part of
the motors’
plastic frame.
Let us to know the correct shipping instructions, including the wished route and the address and
consignee's complete name.
Do not return parts to the factory unless you have written permission from the factory, all authorized
returns must be sent freight prepaid.
6.2 NSTRUCTIONS TO REQUEST WARRANTIES
1.
The warranty is valid 1 year after the purchasing of the machine, The warranty will cover parts
with manufactures’ defects. In no case the warranty will cover a malfunction due to improper usage
of the equipment. Labour and shipping fees will always be paid by the customer.
2.
In all warranty requests THE MACHINE MUST BE SENT TO ENARCO, S.A. or to an
AUTHORIZED SHOP, always including the complete address and name of the consignee.
3.
The Technical Assistance Service will immediately notify you if it accepts the warranty and if
requested, it will send a technical report.
4.
The warranty will be void if any equipment has been previously handled by personnel outside
of ENARCO, S.A. or not authorized by it.
NOTE
: ENARCO, S.A. reserves the right to modify any information in this manual without prior
notice.
PROBLEM
CAUSE/SOLUTION
The unit is not working
1.- Check if there is current.
2.- Plug in bad condition.
3.- Defective switch.
The motor works slowly
and it overheats
1.- Check the tension of the electric power.
2.- Phase interrupted.
3.- Check the specifications of the extension cable
4.- Check the voltage at the voltage switch.
The motor makes
excessive noise
1.- Defective bearings.
2.- Broken housing or loose screws
