5. Important Fact & Tips
1. WIFI coverage can be affected by concentre / brick walls, metals, microwaves, baby
radios & other electrical / in the house. Keep modem far from those elements.
2. It is mandatory to install your modem in a location where you will capture the 4G
network. Light on the router should indicate the Cyan colour. Check table here above.
Turquoise / Cyan.
3. Modem should be installed indoor and in an open space not a closed room or area. And
setting it on a high shelf will give you a better signal around the room.
4. Multiple and simultaneous users connected to the modem will affect internet speed
experience.
5. Ensure you keep your WIFI code confidential. Too many people connected to your
modem will drop the quality of your internet experience.
6. To prevent interference caused by radio signals, place your modem at least, 1 meter
(3.28 feet), away from any electrical devices.
7. Do always connect your modem direct on the power and never through a multi-plug.
8. Do not remove the SIM card when it is in use. Doing so will affect the performance of
your modem and data stored on the SIM card may be lost.
9. To prevent irreversible damages and fluctuations, do mandatorily use the branded power
adapter supplied with your modem
10. The external antenna is an optional accessory, and is not included in the packaging box.
If required, visit our showrooms.
11. Do install your modem in a location which is free from moisture, dust, and excessive
heat or cold. Also far from electrical equipment or magnetic fields.
12. To prevent irreversible damages, it is recommended not to use your modem during
thunderstorms. Please disconnect it from power.
13. Keep the device and accessories in a well-ventilated and cool area away from direct
sunlight. Do not enclose or cover your device with towels or other objects.
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