11
Technical Support
Registered Users can access our technical support line using, email, and the Support page at
www.ems-imaging.com/support
. We usually with a response within 24 hours (excluding weekends).
Via Email
Send an email to
with as much information about your system as
possible. To enable a swift response we need to know the following details:
•
Specification of the PC - including processor speed
•
Operating System
•
Application Software
•
EMS Hardware / Software
•
The exact nature of the problem - and please be as specific as possible.
Please quote version numbers of hardware and software in use wherever possible.