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EMPYRE PRO SERIES INSTALLATION AND OPERATION MANUAL • 2009
27
TROUBLESHOOTING
Troubleshooting
PROBLEM
POSSIBLE CAUSE
SOLUTION
Low heat output.
The brick slots/air passages in the firebox
floor are blocked by charcoal/ash.
Using the ash rake, always stir the
firebox charcoal/ash into the lower
ash chamber before adding wood.
Limit the charcoal/ash buildup and
let the charcoal burn down before
adding wood.
It is difficult to get a fire started.
Air passages on the floor of the firebox are
blocked.
Place small pieces of wood so air
can flow through. Avoid flat pieces of
wood that could block the air when
laid flat on the firebox floor. As you
add more wood place the wood so
air can flow through.
Secondary burn chamber is full of ash.
Clean ash out of secondary burn
chamber.
Fire dies out with wood still left in
the firebox.
The furnace has been on the off cycle for too
long causing the wood to bridge or hang up.
In spring/fall when one load of wood
lasts more than 16 hours do not fill up
the firebox.
To further avoid bridging, stack the
wood so the lowest part of the stack
is in the centre. In spring/fall use only
6 inch (15 cm) diameter and smaller
seasoned logs.
Not drawing enough heat from the furnace. Increase the heat draw on the furnace.
There is a lot of smoke present
when I open the loading door.
The fire is at a stage when there is a lot of
smoke.
Clear smoke by opening door but not
smoke curtain.
Avoid opening the door for several
hours after loading.
The furnace has just shut off.
Wait until the blower comes back on
and clears the smoke.
The brick slots are blocked.
Clear brick slots.
Wood is too wet.
Use dry seasoned wood.
The roof has ice and fly ash
buildup.
The chimney cap is restricting the exhaust
flow.
Do not use a chimney cap that restricts
the exhaust flow.
Note: For the off season be sure to put a
cover on the chimney.
Ice on the ash clean out door.
The door is too cold due to ash buildup
blocking the ash clean out tube. Wood is
too wet.
With ash rake, remove ash regularly
keeping the passage clear allowing
the hot air to reach the door. Burn
only seasoned wood.
Water dripping from the loading
door.
The door is not sealing properly.
Possible buildup on the door frame
bottom.
Adjust the latch and hinges. (9/16
socket). With ash rake scrape door
frame bottom.
Wood is too wet.
Burn only seasoned wood.
Furnace is not sitting level.
Level furnace.
Содержание Pro Series 100
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