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35657-4-1015

Page 44

To Order Parts Under Warranty, please contact your local Empire dealer. See the dealer locator at www.empirecomfort.

com. To provide warranty service, your dealer will need your name and address, purchase date and serial number, and the 

nature of the problem with the unit. 

To Order Parts After the Warranty Period, please contact your dealer or one of the Master Parts Distributors listed below. 

This list changes from time to time. For the current list, please click on the Master Parts button at www.empirecomfort.com.

Please  note:  Master  Parts  Distributors  are  independent  businesses  that  stock  the  most  commonly  ordered  Original 

Equipment repair parts for Heaters, Grills, and Fireplaces manufactured by Empire Comfort Systems Inc. 

MASTER PARTS DISTRIBUTOR LIST

Parts Not Under Warranty

Parts can be ordered through your Service Person, Dealer, or a Master Parts Distributor. See this page for the Master Parts Distribu

-

tors list. For best results, the 

service person or dealer

 should order parts through the distributor. Parts can be shipped directly to the 

service person/dealer

.

Warranty Parts

Warranty parts will need a proof of purchase and can be ordered by your Service Person or Dealer. Proof of purchase is 

required

 for 

warranty parts.
All parts listed in the Parts List have a Part Number. When ordering parts, first obtain the Model Number and Serial Number from the 

name plate on your equipment. Then determine the Part Number (

not

 the Index Number) and the Description of each part from the fol

-

lowing illustration and part list. Be sure to give all this information . . .

Appliance Model Number  

      Part Description 

Appliance Serial Number 

 

Part Number  

Type of Gas (Propane or Natural) 

Do not order bolts, screws, washers or nuts. They are standard hardware items and can be purchased at any local hardware store. 
Shipments contingent upon strikes, fires and all causes beyond our control.

HOW TO ORDER REPAIR PARTS

Dey Distributing

1401 Willow Lake Boulevard

Vadnais Heights, MN 55101

Phone: 

651-490-9191

Toll Free:

 800-397-1339

Website:

 www.deydistributing.com

Parts: Heater, Hearth and Grills

Victor Division of F. W. Webb Company

200 Locust Street

Hartford, CT 06114

Phone:

 860-722-2433

Toll Free: 

800-243-9360

Fax: 

860-293-0479

Toll Free Fax:

 800-274-2004

Websites: 

www.fwwebb.com & www.victormfg.com

Parts: Heater, Hearth and Grills

East Coast Energy Products

10 East Route 36

West Long Branch, NJ 07764

Phone: 

732-870-8809

Toll Free:

 800-755-8809

Fax: 

732-870-8811

Website: 

www.eastcoastenergy.com

Parts: Heater, Hearth and Grills

Содержание DV25IN33LN-3

Страница 1: ...n serious injury death or property damage Do not store or use gasoline or other flam mable vapors and liquids in the vicinity of this or any other appliance WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electrical switch do not use any phone in your building Leave the building immediately Immediately call your gas supplier from a neighbor s phone Follow the gas sup...

Страница 2: ...mation 19 Log Identification 20 Log Placement 21 29 Operating Instructions 30 Standing Pilot Lighting Instructions 31 Standing Pilot Wiring 32 Standing Pilot Troubleshooting 33 IPI Electronic System Operating Instructions 34 IPI Electronic System Wiring Diagram 35 Intermittent Pilot Lighting Instructions 36 Intermittent Control System Troubleshooting 37 39 Insert Maintenance and Service 40 Insert ...

Страница 3: ...WH Minimum 5 5 7 30 6 67 7 83 7 30 Orifice 53 0 0596 42 0 0935 1 55mm 36 0 1065 1 65mm 0 65 35 110 Air Shutter Opening Full Open 1 8 Full Open 1 4 Full Open 1 4 Gas Inlet Shutoff Valve pipe 1 2 NPT 1 2 NPT 1 2 NPT 1 2 NPT 1 2 NPT 1 2 NPT NOTE Air shutter settings are factory minimum settings Some venting configurations may require minor air shutter adjustments for optimum performance GAS SUPPLY PR...

Страница 4: ...g to an existing round fireplace chimney pipe DVVK3FV Vertical Vent Kit 25 Two pieces of 25 FlexVent Rectangle Cap Flashing connectors and clamps Recom mended when installing to a square or rectangular clay flue DVK35 Vent Extension Kit 35 flex vent extension section with 2 connectors and 4 clamps NOTICE When installing vent caps special locally made flashings may be required to properly seal the ...

Страница 5: ...an adjustable safety gate to keeptoddlers youngchildren andotherat riskindividuals out of the room and away from hot surfaces Definitions DANGER Indicates a hazardous situation which if not avoided will result in death or serious injury WARNING Indicates a hazardous situation which if not avoided could result in death or serious injury CAUTION Indicates a hazardous situation which if not avoided c...

Страница 6: ... manufacturing fabricating and shipping various components of this appliance are treated with certain oils films or bonding agents These bonding agents are not harmful but may produce annoying smoke and smells as they are burned off during initial operation of the appliance This is a normal temporary occurrence A window should be opened during the initial bake out period Keep burner and control co...

Страница 7: ...gas can adsorb or absorb onto or into walls masonry and other materials and fabrics in a room That will take some of the odorant out of the gas reducing its odor intensity LP Gas may stratify in a closed area and the odor intensity could vary at different levels Since it is heavier than air there may be more odor at lower levels Always be sensitive to the slightest gas odor If you detect any odor ...

Страница 8: ...ause serious injury or death from fire burns explosions or carbon monoxide poisoning Any alteration of the original design installed other than as shown in these instructions or use with a type of gas not shown on the rating plate is the responsibility of the person and company making the change Important All correspondence should refer to complete Model Number Serial Number and type of gas High A...

Страница 9: ...e Opening Dimensional Information Sizing MINIMUM FIREPLACE OPENING DIMENSIONS MODEL NO HEIGHT A FRONT WIDTH B DEPTH C REAR WIDTH D DV25IN 18 3 8 27 1 2 12 3 4 17 1 4 DV33IN 21 3 8 30 1 2 14 1 4 19 DV35IN 23 3 8 33 1 2 14 1 4 22 NOTICE If the fireplace lintel is wider than 8 203mm the height of the fireplace opening must be increased a few inches to allow for a gradual offset in the exhaust and or ...

Страница 10: ...istance from Face of Fireplace Height Above Top of Insert A 10 N 23 B 9 1 4 O 22 C 8 3 4 P 21 D 8 Q 20 E 7 1 4 R 19 F 6 1 2 S 18 G 6 T 17 H 5 1 4 U 16 I 4 1 2 V 15 J 3 3 4 W 14 K 3 X 13 L 2 1 2 Y 12 M 1 3 4 Z 11 Figure 3 Combustible Material No greeting cards stockings or ornamentation of any type should be placed on or attached to the fireplace The flow of heat can ignite combustibles ...

Страница 11: ...ble by the authority having jurisdiction The state of Massachusetts requires that a flexible appliance connector cannot exceed three feet in length Figure 4 Gas Supply Pressure inches w c Minimum Normal Maximum Natural Gas 4 5 7 0 14 0 LP Propane 10 8 11 0 14 0 Manifold Pressure inches w c Normal HI Natural Gas 3 5 LP Propane 10 0 Installing a New Main Gas Cock Each appliance should have its own m...

Страница 12: ... equal to or less than 1 2 psig 3 5kPa Attention If one of the procedures results in pressures in excess of 1 2 psig 14 w c 3 5 kPa on the fireplace gas valve it will result in a hazardous condition Checking Manifold Pressures Both Propane and Natural gas valves have a built in pressure regulator in the gas valve Natural gas models will have a manifold pressure of approximately 3 5 w c 871kPa at t...

Страница 13: ...the solid fuel fireplace it is installed into NOTICE Cutting of sheet metal parts of a fireplace in order to install the fireplace insert is prohibited WARNING Only surrounds shrouds and decorative front components supplied by the manufacturer may be used to cover integral grills on the solid fuel burning fireplace No other compo nents such as sheet metal plates may be used to seal off vents 7 To ...

Страница 14: ...tory built wood burning fireplace the use of the DVKI Round Vertical Termination Kit should allow you to mount the vent adaptor and cap to the exposed round chimney pipe easily Connecting the Vent Pipe CAUTION Sharp edges Always use gloves when installing Install the 3 inch flexible vent pipes down through the chimney Attach the pipe to cap adaptor to the termination cap and the top of the flexibl...

Страница 15: ...LUE EXHAUST VENT ROUND TERMINATION CAP DVKI KIT ROUND CO LINEAR TO CO AXIAL ADAPTOR 10 MINIMUM 35 MAXIMUM USE HIGH TEMP SEALANT ON VENT CONNECTIONS SCREWS ADDED THROUGH VENT CLAMPS TO RETAIN VENTING TO COLLARS RECOMMENDED USE HIGH TEMP SEALANT ON VENT CONNECTIONS RETAINER SCREWS MAY BE INSTALLED THROUGH THE VENT CLAMPS TO ENSURE POSITIVE SECUREMENT OF VENTING VENT CLAMPS NOTE LONG EXTENSION TUBE F...

Страница 16: ...offset pipe every 4 This application will require that you first determine the roof pitch and use the appropriate venting components General Maintenance Conduct an inspection of the venting system semi annually Recommended areas to inspect are as follows 1 Check areas of the venting system which are exposed to the elements for corrosion These will appear as rust spots or streaks and in extreme cas...

Страница 17: ...to the log support and set aside 3 Remove the rear log support by removing the three screws securing it to the firebox and set aside 4 Loosen the two bottom screws that secure the inlet air duct collar at the rear of the firebox See Figure 12 5 Place the inlet air restrictor plate over the air intake opening Align the plate with the loosened screws shift the plate on the keyhole slots then retight...

Страница 18: ...ove the switch knockout on the side surround panel then install the ON OFF switch 5 Connect the low voltage wires from the gas valve to the ON OFF switch 6 Attach the surround panel assembly to the insert Place the surround panel assembly against the face of the insert and align the lower retaining tabs with the notches on the insert sides Lift the surround panel assembly slightly until the bot to...

Страница 19: ...er speed and BTU input level setting control by adjustment of the HI LO knob located on the gas valve Blower removal instructions Servicing or removal of the blower system must be performed by a qualified service person If the blower assembly must be replaced the following steps are recommended for removal 1 Turn off gas and disconnect the electrical supply 2 Remove the glass door assembly 3 Remov...

Страница 20: ...ge 20 LOG IDENTIFICATION Log Description Part Number Front View Top View DV25IN DV 33 35 IN Log A R9256 R9218 Log B R9257 R9219 Log C R9255 R9217 Log D R9259 R9251 Log E R9258 R9220 Log F R9260 R9252 Log G R9261 R9253 ...

Страница 21: ...rd approximately 10 15 degrees then grasping the edges gently lift upward to remove the door assembly and set aside 5 Remove the foam packaging that contains the log set from inside the firebox 6 Carefully unpack the logs and twigs Spread them out for easy identification Note Continue to pages 21 29 for step by step instructions with images Figure 18 WARNING Failure to position the parts in accord...

Страница 22: ...35657 4 1015 Page 22 1 Place Log A on the front log support ledge between the left tab and the grate tangs Log A will touch the back of the grate tangs See image below LOG PLACEMENT ...

Страница 23: ...35657 4 1015 Page 23 2 Place Log B on the front log support ledge between the left tab and the grate tangs Log B will touch the back of the grate tangs See image below LOG PLACEMENT ...

Страница 24: ...the rear log support that keep the back log positioned correctly DV33IN models have one small tab in the rear log support to ensure the back log is in the correct position The DV35IN models will have two tabs bent forward in the rear log support to ensure proper left to right positioning of the log plus one small tab near the center that keeps the back log from shifting forward See image below LOG...

Страница 25: ...les on the bottom flat surface Align the two holes with the two left pins on the burner assembly Make sure this log is not raised up off of the burner The flat bottom surface must be completely resting flat on the top of the burner surface See image below LOG PLACEMENT ...

Страница 26: ...oles on the bottom flat surface Align these two holes with the two right pins on the burner assembly Make sure this log is not raised up off of the burner The flat bottom surface must be completely resting flat on the top of the burner surface See image below LOG PLACEMENT ...

Страница 27: ... Page 27 6 Add Log F by placing the locator pin hole on the bottom of the twig with the pin on top of the center right log The tip of Log F will rest on top of Log C near the right end See image below LOG PLACEMENT ...

Страница 28: ... hole on the bottom of the log with the pin on top of Log D The long branch of Log G will rest in a small groove on top of Log C Note The flat side of the log will face the left side liner This groove is near the left end of Log C See image below LOG PLACEMENT ...

Страница 29: ... door assembly onto the fireplace insert 10 Secure the glass door with the two spring clamps located under the firebox 11 Re install the upper and lower louver assemblies by aligning the end tabs with the slots provided in the outer face flanges of the insert LOG PLACEMENT ...

Страница 30: ...ot flame to operate an additional one 1 to two 2 minutes before you turn the gas control knob from the PILOT position to the ON position This time period allows the millivolts electrical current to build up to a sufficient level allowing the gas control to operate properly 1 Follow the SAFETY and LIGHTING INSTRUCTIONS for standing pilot controls found in this manual and on labels found in control ...

Страница 31: ...F ON switch to desired setting FOR YOUR SAFETY READ BEFORE LIGHTING WARNING If you do not follow these instructions exactly a fire or explosion may result causing property damage personal injury or loss of life A This appliance has a pilot which must be lighted by hand When lighting the pilot follow these instructions exactly B Before lighting smell all around the appliance area for gas Be sure to...

Страница 32: ...G minimum wire and connect it to the fireplace valve pigtails WARNING DO NOT CONNECT THE 110 120 VAC TO THE WALL SWITCH OR THE CONTROL VALVE WILL BE DESTROYED WARNING LABEL ALL WIRES PRIOR TO DISCONNECTION WHEN SERVICING CONTROL WIRING ERRORS CAN CAUSE IM PROPER AND DANGEROUS OPERATION VERIFY PROPER OPERATION AFTER SERVICING WARNING Electrical Grounding Instructions This appliance is equipped with...

Страница 33: ...tions from the thermopile at the gas valve terminals are tight and the thermopile is fully inserted into the pilot bracket Check the thermopile with a millivolt meter Take the reading at TH TP TP terminals of the gas valve The metershouldread350millivoltsminimum whileholdingthe valve knob depressed in the PILOT position with the pilot lit and the REMOTE OFF ON switch in the OFF position Replace th...

Страница 34: ...ual and on labels found in the control compartment located in the lower cavity of the appliance 2 During the operating season or in power outage periods it is recommended that the pilot remain in the CPI standing pilot mode to reduce cold start issues and or conserve battery backup power during a power outage 3 The gas valve has inlet and outlet pressure taps as shown in Figure 23 Refer to pages 8...

Страница 35: ... is used CAUTION Do not operate the appliance with panel s removed cracked or broken Replacement of the panel s should be done by a licensed or qualified service person WARNING Improper installation adjustment alteration service or mainte nance can cause property damage personal injury or loss of life Installation and service must be performed by a qualified installer service agency or the gas sup...

Страница 36: ...er several tries turn the gas cock clockwise to OFF and call your service technician or gas supplier 11 Replace the front surround assembly or close bottom louver assembly 12 Operation of the gas valve is controlled by a manual on off switch or a hand held remote control Refer to remote instructions for detailed operation information LIGHTING INSTRUCTIONS A This appliance has a pilot which must be...

Страница 37: ...23 Troubleshooting Before proceeding with the procedures in the following trouble shooting table verify that the power supply AC DC adapter is present and that the batteries inside the receiver and or optional battery pack are fresh and installed with correct polarity Make sure all the connections between the wire harnesses and system components are proper and positive Verify that the static inlet...

Страница 38: ...35657 4 1015 Page 38 INTERMITTENT CONTROL SYSTEM TROUBLESHOOTING ...

Страница 39: ...35657 4 1015 Page 39 INTERMITTENT CONTROL SYSTEM TROUBLESHOOTING ...

Страница 40: ...t abuse the glass by striking or hitting the glass Although the frequency of servicing and maintenance will depend on use and the type of installation you should have a qualified service technician perform an appliance checkup at the beginning of each heating season Specific guidelines regarding each appliance maintenance task are listed below Glass Door Installation 1 When installing the Glass Do...

Страница 41: ... 4 6 7 45 43 1 2 3 1 9 17 19 18 22 23 31 21 24 20 13 26 27 30 29 28 15 30 16 25 12 48 49 51 50 53 54 55 52 56 57 WARNING Failure to position parts in accordance with these diagrams or failure to use only parts specifically approved with this appliance may result in property damage or personal injury ...

Страница 42: ...436 R3436 R3436 SWITCH REMOTE OFF ON 16 R2708 R2708 R2708 R2708 R2708 R2708 IGNITER PIEZO 17 26141 26141 25550 25550 25551 25551 LOG SUPPORT REAR 18 25547 25547 25547 25547 FLAME SHIELD RIGHT 19a R7612 R10423 R7612 R10423 R7612 R10423 PILOT ASSEMBLY NAT 19b R7611 R10424 R7611 R10424 R7611 R10424 PILOT ASSEMBLY LP 20 R9189 R9189 R9189 R9189 R9189 R9189 GASKET PILOT 21 R5676 R5676 R5676 R5676 R5676 ...

Страница 43: ...MBLY W MOUNTING PLATE PAD 46 R2204 R2204 R2204 R2204 R2204 R2204 CORD SET 47 R10961 R10961 R10961 R10961 R10961 R10961 FLEXLINE W SHUTOFF VALVE 48 R2423 R2423 R2423 R2423 R2423 R2423 CONNECTOR MALE 49 29382 29382 29382 TRAY MODULE 50 R2667 R2667 R2667 WIRE 5 1 2 BLACK QTY 2 51 R2522 R2522 R2522 ON OFF SWITCH 52 R11122 R11122 R11122 BATTERY HOLDER 53 R11127 R11127 R11127 DFC CONTROL BOARD 54 R11123...

Страница 44: ...n be ordered by your Service Person or Dealer Proof of purchase is required for warranty parts All parts listed in the Parts List have a Part Number When ordering parts first obtain the Model Number and Serial Number from the name plate on your equipment Then determine the Part Number not the Index Number and the Description of each part from the fol lowing illustration and part list Be sure to gi...

Страница 45: ...ust be installed by a qualified installer and operated in accordance with the instructions furnished with the ap pliance A bill of sale cancelled check or payment record should be kept to verify purchase date and establish warranty period Ready access to the appliance for service What Is Not Covered Damages that might result from the use misuse or improper installation of this appliance Travel dia...

Страница 46: ...35657 4 1015 Page 46 APPLIANCE SERVICE HISTORY Date Dealer Name Service Technician Name Service Performed Notes ...

Страница 47: ...35657 4 1015 Page 47 APPLIANCE SERVICE HISTORY Date Dealer Name Service Technician Name Service Performed Notes ...

Страница 48: ...mpire Comfort Systems Inc 918 Freeburg Ave Belleville IL 62220 If you have a general question about our products please e mail us at info empirecomfort com If you have a service or repair question please contact your dealer ...

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