background image

35646-2-0617

Page 16

TROUBLESHOOTING

PROBLEM OBSERVED

POSSIBLE CAUSE

CORRECTIVE MEASURE

Gas odor during setup

Gas Leak

See “What to do if you smell gas” Pages 4 - 5.

Check all gas connections

Gas odor before first ignition

Gas Leak

See “What to do if you smell gas” Pages 4 - 5.

Check all gas connections

Pilot will not ignite, or will not stay lit

No gas to pilot

Make sure gas is on, in pilot position

Thermocouple not hot

Depress valve knob for at least 1 minute

Improper pilot flame adjustment

See Pilot Characteristics - adjust flame

Loose connections on the thermocouple

Check gas connections

Faulty pilot or thermocouple

Replace Safety Pilot

Faulty valve

Replace Valve

Delayed ignition

Low gas pressure

Check gas supply pressure

Clogged or dirty burner ports

Clean burner ports

Blocked orifice

Check orifice opening

Faulty valve

Replace valve

Burner does not light but pilot 

remains on

Low gas pressure

Check gas supply pressure

Clogged or dirty burner ports

Clean burner ports

Blocked orifice

Check orifice opening

Faulty pilot or thermocouple

Replace safety pilot

Faulty valve

Replace valve

Burner lights but does not stay lit 

while pilot remains on

Low gas pressure

Check gas supply pressure

Faulty valve

Replace valve

Faulty pilot or thermocouple

Replace Safety pilot

Clogged or dirty burner ports

Clean burner ports

Burner & pilot light but will not stay 

on

Low gas pressure

Check gas supply pressure

Not enough fresh air for pilot

Open door or window - ventilate

Faulty valve

Replace valve

Faulty pilot or thermocouple

Replace safety pilot

Clogged or dirty burner ports

Clean burner ports

Remote control overheating

Move away from flame

Remote control batteries failing

Replace batteries

Incorrect burner flame

Incorrect gas supply or pressure

Check gas supply pressure

Blocked orifice

Check orifice opening

Clogged or dirty burner ports

Clean burner ports

Faulty valve

Replace valve

High altitude

Adjust orifice size for altitude

Backfire of burner

Blocked orifice

Check orifice opening

Clogged or dirty burner ports

Clean burner ports

Low gas pressure

Check gas supply pressure

Appliance produces unwanted 

odors

Vapors from paint, hair spray, glues, etc.

Ventilate room

Initial burn-off of manufacturing chemicals

Ventilate room

Logs appear to smoke

Vapors from manufacturing chemicals

Ventilate room

Logs curing

See “Curing of Refractory Logs”

Whistle noise from appliance

Air in gas line

Bleed lines

Control knob not in fully open position

Open control knob to full position

Spiral gas flex line

Replace gas feed line

Содержание AVL21MTEKN-1

Страница 1: ...any phone in your building Leave the building immediately Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call...

Страница 2: ...Introduction 7 Before Fully Installing the Appliance 7 Product Specifications 8 Gas Supply 9 Installation 10 12 Final Set Up 13 Operation 14 Maintenance Service 14 Cleaning Servicing 14 Appliance Serv...

Страница 3: ...on Fitting 1 1 5 Ember Burner Pan 1 1 6 Ember Burner 1 1 7 Dampler Clamp 1 1 8 Flexline 1 1 9 Street Elbow 1 2 X 3 8 1 1 10 Rockwool Mix 1 1 12 Decorative Rock 3 3 13 Crushed Glass 1 2 See Parts Lists...

Страница 4: ...liance should be located out of traffic and away from furniture and draperies Children and adults should be alerted to the hazards of high surface temperatures and should stay away to avoid burns or c...

Страница 5: ...may produce annoying smoke and smells as they are burned off during the initial operation of the appliance This may possibly cause headaches and eye or lung irritation This is a normal and temporary...

Страница 6: ...ove sea level However if the heating value of the gas has been reduced this general rule may not apply Check with local gas utility for proper orifice size identification For Canadian high altitude ap...

Страница 7: ...of the ceramic logs and branches you will detect an odor as the ceramic logs and branches are cured You must secure the gas burner to the fireplace floor If not the entire unit may move when you adjus...

Страница 8: ...allows for centering the log set When adding valve kit to a Triple Burner add 6 inches to minimum fireplace width shown above PRODUCT SPECIFICATIONS MINIMUM FIREPLACE DIMENSIONS MASONRY BUILT FIREPLAC...

Страница 9: ...nd foreign particles may collect The use of the following gas connectors is recommended ANS Z21 24Appliance Connectors of Corrugated MetalTubing and Fittings ANSZ21 45AssembledFlexibleApplianceConnect...

Страница 10: ...excess of 1 2 PSI 3 5 KPA Use a system manual shut off valve to shut off the gas supply to this gas appliance before continuing with installation procedures WARNING When installing the appliance DO NO...

Страница 11: ...her a wire brush or steel wool Apply Teflon tape or pipe dope to the steel fittings before making any connection Notice All gas connections except for brass to brass require Teflon tape or pipe dope F...

Страница 12: ...mber burner See Figure 12 3 Push the ember burner pan backwards towards the main burner snapping the top of the ember burner pan beneath the grate support See Figure 13 FOR MATCH THROW INSTALLATIONS G...

Страница 13: ...material not sup plied with this appliance All previously applied loose mate rial embers must be removed prior to reapplication CAUTION DO NOT place glowing embers sand rockwool mix or lava rock cinde...

Страница 14: ...of the following options A While the logs are burning and hot spray the logs with clean water The soot will lift off and burn off B When the logs are cold brush the soot off with a stiff brush Do not...

Страница 15: ...35646 2 0617 Page 15 Date Dealer Name Service Technician Name Service Performed Notes APPLIANCE SERVICE HISTORY...

Страница 16: ...essure Check gas supply pressure Faulty valve Replace valve Faulty pilot or thermocouple Replace Safety pilot Clogged or dirty burner ports Clean burner ports Burner pilot light but will not stay on L...

Страница 17: ...R12047 R12047 R12224 Orifice 5 R12055 R12055 R12055 Orifice Holder 6 R12083 R12083 R12083 Flexline 7 R12162 R12163 R12164 Ember Burner Pan 8 R12116 R12116 R12116 Compression Fitting 9 R12157 R12158 R1...

Страница 18: ...fires and all causes beyond our control HOW TO ORDER REPAIR PARTS To Order Parts Under Warranty please contact your local Empire dealer See the dealer locator at www empirecomfort com To provide warra...

Страница 19: ...ion Duties of the Owner The appliance must be installed by a qualified installer and operated in accordance with the instructions furnished with the appliance A bill of sale cancelled check or payment...

Страница 20: ...mfort com Empire Comfort Systems Inc Belleville IL If you have a general question about our products please e mail us at info empirecomfort com If you have a service or repair question please contact...

Отзывы: