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What is not covered by this warranty?
This warranty does not apply: (i) to damage caused by use with products not manufactured by
Warrantor, where the non-Warrantor product is the cause of the damage; (ii) to damage caused
by service or maintenance performed by anyone who is not a representative of Warrantor; (iii)
to damage caused by accident, abuse, misuse, flood, fire, earthquake or other external causes;
(iv) to a product or part that has been modified after its retail purchase, where the modification
caused or contributed to the damage; (v) to consumable parts, such as batteries; or (vi) if any
Warrantor serial number has been removed or defaced on the product. WARRANTOR SHALL NOT
BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATED TO
ANY DEFECTS IN OR DAMAGES TO ITS PRODUCTS. SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO YOU.
How do you get service?
In order to make a claim under the warranty, you must:
1. Call or email a customer service representative at 1-877-EMO-TECH (1-877-366-8324) or
[email protected]. Provide a description of your problem and the serial number of the
product for which the warranty claim is being made.
2. You will be provided with a returned material authorization number (“RMA”).
3. Ship the product to the following address, with the RMA written in large, bold numbers on the
outside of the box, and with the letters “RMA” written before the number. Parcels arriving without
a RMA number on the outside of the box will be refused. The customer pays for the shipping to
Warrantor and Warrantor pays for the shipping back to the customer, as applicable.
Emotiva Audio Corporation
Attn: Repair Department
135 Southeast Parkway Court
Franklin, TN 37064
How does state law apply?
This warranty gives you specific legal rights, and you may also have other rights, which vary from
state to state.
