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ENGLISH
Q: I have one computer which is not able to gain internet access, while the other
computers do have internet access. What can cause this problem?
A:
Most probably the settings of the web browser are not correct. You can use the
following link to Eminent’s Advanced Manual’ . The problems should be solved
using this document: http://downloads.eminent-online.com/networksettings.pdf
Q: What is the main difference between the EM4565 and the EM4562?
A:
The main difference is that the EM4565 has two antennas and can reach
wireless speeds up-to 300Mbps, whilst the EM4562 has one antenna and can
reach wireless speeds up-to 150Mbps.
10.0 Service and support
This users manual has been carefully written by Eminent’s technical experts. If you
have problems installing or using the product, please fill out the support form at the
website www.eminent-online.com/support.
You can also contact us by phone. Below you will find a list with phone numbers for
each supported country.
Country
Phone number
Rate per
minute*
Belgium (Dutch)
070 277 286
€
0.30
Belgium (French)
070 277 286
€
0.30
Denmark
+45 69918565
Local Costs
Finland
+35 8942415826
Local Costs
Germany
1805 982 234
€
0.14
Italy
+39 0240042016
Local Costs
Norway
+47 21075033
Local Costs
Spain
807 080 042
€
0.41
Sweden
+46 840 309985
Local Costs
The Netherlands
0900-3646368
€
0.45
UK
905 871 0013
£0.30
* Rates mentioned in this table do not include cell phone charges.
11.0 Warranty conditions
The five-year Eminent warranty applies to all Eminent products unless mentioned
otherwise before or during the moment of purchase. When having bought a second-
hand Eminent product the remaining period of warranty is measured from the moment
of purchase by the product’s first owner.
The Eminent warranty applies to all Eminent products and parts inextricably
connected to and/or mounted on the main product. Power supply adapters, batteries,
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