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SecurStor 16i Installation and Hardware Reference Manual

5-18

Step 5.

Secure the module

by fastening the screws you previously

removed.

Step 6.

Reinstall the PSU module into chassis.

When powered on, check

if the cooling fan LEDs are lit. If not, that means your cooling fans

are operating properly.

5.7 Replacing a Failed Hard Drive

5.7.1 Hard Drive Maintenance Overview

•

Hot-swappable drive trays:

The drive trays are all hot-swappable. A disk drive

failure can be corrected online.

•

Handles:

If the failed hard drive is behind either the left or right front handle,

unfold the handles to open the front access to the drive trays.

Figure

-14:

Open the Front Handles

Step 1.

Open flap:

Once the front flap on the drive tray has been opened, the

drive tray must be removed from the subsystem. Failure to remove

the drive tray from the subsystem after the front flap has been

opened may cause data errors.

Step 2.

Slowly remove a faulty drive:

When removing a drive tray from the

subsystem,

pull the drive tray out only about one inch and

then wait for at least 30 seconds for the hard drive motor

to spin down before taking it out completely

. Any impact to

the hard drive while the drive motor is spinning can damage the hard

drive.

There are situations that healthy drives can be removed. In

operations such as Copying & Replacing member drives with drives

of larger capacity, you may need the replaced disk drives in other

installations.

Содержание SecurStor 16i

Страница 1: ...nical support assistance Phone 800 995 1014 or 972 980 7098 Web http www emdstorage com SecurStor 16i iSCSI to SATA II RAID Subsystem Installation and Hardware Reference Manual EXCEL MERIDIAN DATA INC...

Страница 2: ...e contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Furthermore Excel Meridian Data reserves the right to revise this publicati...

Страница 3: ...t installed and used in accordance with this user s guide may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installa...

Страница 4: ...Certification ITE BSMI Class A CNS 13438 for Taiwan This device is in conformity with UL standards for safety Disposal of Old Electrical Electronic Equipment Applicable in the European Union and other...

Страница 5: ...of the covers or replaceable modules should be removed Make sure that all enclosure modules and covers are securely in place during operation Be sure that the rack cabinet into which the subsystem ch...

Страница 6: ...llers embedded within the subsystem Who should read this manual This manual assumes that its readers are experienced with computer hardware installation and are familiar with storage enclosures Relate...

Страница 7: ...ten as NOTE both capitalized and bold and is followed by text in italics The italicized text is the cautionary message Steps Steps are used to describe sequential steps of a specific work procedure Ad...

Страница 8: ...M Module 1 8 1 2 5 BBU 1 8 1 2 6 Power Supply Units 1 8 1 2 7 Cooling Modules 1 9 1 3 SUBSYSTEM MONITORING 1 10 1 3 1 I2C bus 1 10 1 3 2 LED Indicators 1 10 1 3 3 Firmware FW 1 11 1 3 4 Audible Alarms...

Страница 9: ...n Enclosure 4 6 4 3 4 Power On Status Check 4 7 4 4 POWER OFF PROCEDURE 4 8 CHAPTER 5 SUBSYSTEM MAINTENANCE AND UPGRADING 5 1 OVERVIEW 5 1 5 1 1 Maintenance 5 1 5 1 2 General Notes on Component Replac...

Страница 10: ...1 D SUB 9 AND AUDIO JACK PINOUTS B 1 B 1 1 COM1 Serial Port Cable B 1 B 1 2 COM2 Serial Port Cable to UPS B 2 B 2 NULL MODEM B 2 B 3 ETHERNET PORT PINOUTS B 3 B 4 STP LAN CABLE B 4 B 5 MAIN POWER B 4...

Страница 11: ...SecurStor 16i Installation and Hardware Reference Manual xi This page intentionally left blank...

Страница 12: ......

Страница 13: ...ata storage backup and retrieval The subsystem delivers extreme performance that result from the combined performance of multiple disk drives and the level of data protection unseen in other iSCSI sto...

Страница 14: ...ts ensure the ease of the subsystem maintenance NOTE On receiving and unpacking your subsystem please check the package contents against the included Unpacking Checklist If any modules are missing ple...

Страница 15: ...mm 17 5 x 5 1 x 19 2 inches 1 1 2 3 Front Panel Overview The front section of the subsystem features a 4x3 layout for twelve 12 3 5 inch drives The two 2 handles on the front of the subsystem enable y...

Страница 16: ...left to right and then from top to bottom Figure 1 4 Hard Drive Numbering 1 1 2 5 Rear Panel Overview The rear section of the SecurStor 16I subsystem is accessed through the rear panel and is reserve...

Страница 17: ...er paths It contains no user serviceable components WARNING When inserting a removable module DO NOT USE EXCESSIVE FORCE Forcing or slamming a module can damage the pins on the module connectors eithe...

Страница 18: ...altered the drive trays may not fit into the drive bays 1 2 2 The RAID Controller Module The default size for the DDR RAID controller module is 512MB RAID controller module contains a main circuit bo...

Страница 19: ...bove connect the SecurStor subsystem to the networked iSCSI initiators through RJ 45 connectors COM port The controller module comes with two 2 COM ports The serial ports are used for local access to...

Страница 20: ...ged to between 35 and 45 of its total capacity when shipped Therefore when powering on the subsystem for the first time see Section 4 4 the BBU will begin to charge its batteries to their full capacit...

Страница 21: ...p properly install or remove the module A screw hole on the ejection handle helps secure the PSU to the chassis Figure 1 9 PSU Module Please refer to Appendix B for the technical information of the PS...

Страница 22: ...res are included 1 3 1 I2C bus The following subsystem elements are interfaced to the RAID controller over a non user serviceable I2C bus Cooling modules Module presence detection circuits Temperature...

Страница 23: ...ture or voltage thresholds are exceeded Whenever you hear an audible alarm it is imperative that you determine the cause and rectify the problem immediately Event notification messages indicate the co...

Страница 24: ...ow Proper cooling is referred to as normalized airflow Normalized airflow ensures the sufficient cooling within the subsystem and is only attained when all components are properly installed Therefore...

Страница 25: ...Chapter 1 Introduction 1 13 This page intentionally left blank...

Страница 26: ......

Страница 27: ...ning 2 Be sure the correct power range 100 120 or 220 240VAC is supplied by your rack cabinet or power outlet It is highly recommended to connect two different power supplies to separate power sources...

Страница 28: ...abinet 8 Handle the system modules by the retention screws eject levers or the modules metal frames faceplates only Avoid touching the PCB boards and connector pins 9 None of the covers or replaceable...

Страница 29: ...If an optional BBU has been separately purchased it should be installed prior to operating the subsystem See Section 0 Step 3 Rack Cabinet installation If the subsystem is going to be installed in a r...

Страница 30: ...flowchart in conjunction with the instructions that follow Figure 2 1 Installation Procedure Flowchart 2 4 Unpacking the Subsystem Unpack the unit drives and accessories Accessory items include an RS...

Страница 31: ...reactions may occur possibly causing functional defects acid leak and other hazardous results Do not disassemble or modify the BBU If disassembled the BBU could leak acid overheat emit smoke burst an...

Страница 32: ...unable to dislodge the sheet wedge the head of a flat head screwdriver between the metal sheet and the chassis and then gently nudge the metal sheet out of the chassis Step 4 Install the BBU module Al...

Страница 33: ...re Hard drives are very delicate Dropping a drive against a hard surface even from a short distance and hitting or touching the circuits on the drives with your tools may cause damage to the drives WA...

Страница 34: ...will spring open Figure 2 6 Drive Tray Release Button Step 3 Align the drive tray with the slot in which you wish to insert it making sure that it is properly aligned within the drive bay Gently slide...

Страница 35: ...s and recognize their presence 2 8 Rack Cabinet Installation The subsystem is designed to fit into a variety of 19 inch rack cabinets or racks Make sure you have an appropriate site location and cable...

Страница 36: ......

Страница 37: ...sing the 10 100BaseT management port The RAIDWatch Panel View can be customized to display a graphical representation of the subsystem components in the content panel of the RAIDWatch screen Panel Vie...

Страница 38: ...inform subsystem managers about the operational status of the component Component LEDs per Unit Total LEDs Definition Drive Trays 2 32 See Section 0 Controller Module 7 7 See Section 0 Ethernet Ports...

Страница 39: ...indicates that the disk drive has failed Table 3 2 Drive Tray LED Definitions 3 2 3 Controller Module LEDs The LEDs on the rear facing faceplate of the RAID controller are shown in Figure 3 12 The LE...

Страница 40: ...LED state will be invalidated after a few seconds Note that restoring default will not affect the existing RAID configurations of disk drives Table 3 3 Controller LED Definitions Restore NVRAM Default...

Страница 41: ...RAID subsystem Before pushing this button also practice the steps listed above You can access array information even without a password How to use the button After the subsystem is powered down you c...

Страница 42: ...ction is the same as the similar LED on the controller module The LED is off when the BBU is functioning normally and is able to sustain the cache memory The LED flashes to indicate the BBU is chargin...

Страница 43: ...tic Red The PSU has failed and is unable to provide power to the subsystem OFF The PSU is not turned on and the power cord is disconnected Table 3 6 PSU Module LED Definitions 3 2 7 Cooling Module LED...

Страница 44: ...hich they can fluctuate If either the upper or lower thresholds are exceeded an audible alarm will automatically be triggered The alarm will also be triggered when an active component on the subsystem...

Страница 45: ...PSU modules BBU module Hard disk drives NOTE When temperature exceeds a preset threshold the controller s charger circuits will stop charging You will then receive a message that says Thermal Shutdow...

Страница 46: ......

Страница 47: ...lso automatically be detected and re routed for a valid connection Connection 1 Directly to iSCSI initiators or through Gigabit Ethernet switches 2 To servers equipped with an iSCSI HBA and then to cl...

Страница 48: ...topologies is that points of failure should be avoided It is therefore preferred that the host side be connected to two 2 HBAs and better not the onboard Ethernet Data flow and access management shou...

Страница 49: ...and Operation 4 3 3 Different storage volumes are made available on host ports Different volumes can be separately optimized for different I O characteristics Figure 4 1 Sample Topology Multiple Serv...

Страница 50: ...ive In this way only the authorized host adapters can access your arrays 3 In the sample below 2 logical drives are created each out of 8 member drives Depending on your demands for logical capacity v...

Страница 51: ...ple Topology Connection and Host LUN Mapping 4 3 Power On Once all the components have been installed in the EMD subsystem the iSCSI ports have been connected to the network power on the network devic...

Страница 52: ...ing on the EMD subsystem please follow these steps Step 1 Power on the network connection devices These devices include the Ethernet switches iSCSI HBAs and any other such devices that have been conne...

Страница 53: ...tions or malfunctions Controller Module LEDs The controller ready LED should flash green Drive Tray LEDs The drive status LEDs that contain hard drives should all lights blue Firmware and RAIDWatch Th...

Страница 54: ...s to the system Stop all I O accesses to the SS16i subsystem Please refer to the related documentation of your applications Step 2 Flush the cache Locate the Cache_Dirty LED on the back of controller...

Страница 55: ...s not separately available Section 0 6 Hard drives Section 5 7 5 1 2 General Notes on Component Replacement With the exception of the RAID controller module all of the components on the SS16i subsyste...

Страница 56: ...y more force to ensure the module connectors are correctly mated If the module comes with rejection levers or retention screws use them to secure the module 5 2 Replacing Controller Module Components...

Страница 57: ...ing the Controller Module To remove the controller module Step 1 Prepare a clean static free work pad or container into which to place the controller that will be removed from the chassis Step 2 Make...

Страница 58: ...re use Figure 5 2 Loosening the Retention Screws from the Controller Module Step 7 Disconnect all cables from the controller module These include the cables connecting to host or cascaded subsystems a...

Страница 59: ...ule bay at the rear of the subsystem making sure that the levers are down Gently slide the controller module in Step 4 Secure the connection Once the controller reaches the end and you feel the contac...

Страница 60: ...ry Modules If the memory module on the SS16i controller module is going to be replaced the following factors must be considered when purchasing replacement DIMM modules Purchasing a DIMM module To avo...

Страница 61: ...atteries Do not drop it to the floor or place it near any heat source or fire Step 3 Remove the controller module See Section 0 Step 4 Remove the previously installed DIMM module from the DIMM socket...

Страница 62: ...em for the subsystem that can sustain cache memory in the event of a power failure or in the unlikely event of failing both PSUs The BBU provides additional data security and helps minimize the chance...

Страница 63: ...se functional defects acid leak and other hazardous results Do not disassemble or modify the BBU If disassembled the BBU could leak acid overheat emit smoke burst and or ignite Do not pierce the BBU w...

Страница 64: ...tion Screws from BBU Faceplate Figure 5 6 Remove the BBU Module Step 2 Install the replacement BBU After the faulty BBU has been removed the new BBU module can be installed To do this align the BBU mo...

Страница 65: ...replacement BBU takes approximately seven 7 hours to charge to its full capacity Reset the subsystem whenever a BBU is replaced or added in order for the replacement module to take effect 2 The life e...

Страница 66: ...text on PSU handle Before you insert a new PSU make sure that the printed text on the PSU handle matches the printed text on a partner PSU Double check to avoid using a PSU of a different EMD series F...

Страница 67: ...id mixing a similar yet different PSU of another EMD series To replace a PSU please follow these steps Step 1 Power off the PSU The power switch is located on each PSU s rear facing panel See Figure 5...

Страница 68: ...ion handle and pulling the handle upwards The rejection handle should gracefully disconnect the PSU from the backplane connectors Once dislodged gently pull the PSU module out of the subsystem If the...

Страница 69: ...5 6 Cooling Module Maintenance 5 6 1 Notes on Cooling Module Maintenance Redundant cooling modules The subsystem is equipped with four 4 cooling fans two 2 within each PSU module These cooling module...

Страница 70: ...tep 1 To remove the cooling module remove the PSU module first Please follow the PSU removal process listed in the previous discussion Step 2 Use a medium size Phillips screwdriver to remove the six s...

Страница 71: ...ng Module Step 4 Install the replacement module by aligning it with the module bay on the PSU module and gently lowering it into The fan outlet should be aligned with the PSU faceplate and that the si...

Страница 72: ...drive trays Figure 5 14 Open the Front Handles Step 1 Open flap Once the front flap on the drive tray has been opened the drive tray must be removed from the subsystem Failure to remove the drive tra...

Страница 73: ...ith extreme care Do not drop the hard drive Always be slow gentle and careful when handling a hard drive Handle a hard drive only by the edges of its metal cover and avoid touching its circuits part a...

Страница 74: ...4 Remove the drive tray by pulling it one inch away from the drive bay Wait for at least 30 seconds for the disk drive to spin down if the disk drive is removed for a different purpose e g cloning th...

Страница 75: ...5 Subsystem Maintenance and Upgrading 5 21 Figure 5 18 Loosening the Hard Drive Screws Step 6 Install the replacement hard drive Please refer to the complete hard drive installation procedures in Sect...

Страница 76: ......

Страница 77: ...o 12 000ft Packaged Sea level to 40 000ft Power Requirements Input Voltage 100VAC 9A 240VAC 4 5A with PFC auto switching Frequency 47 to 63Hz Power Consumption 530W Dimensions With Forearm Handles Not...

Страница 78: ...hock Half sine Operating 5G peak 11ms duration Non operating 15G 11ms duration Vibration Operating 5 to 500Hz 0 2G X Y Z Non operating 5 to 500Hz 1 0G X Y Z Warning Alarms Audible alarms System LEDs E...

Страница 79: ...are pre configured and cannot be changed Cache Mode Write through write back and adaptive write policy Cache Memory Pre installed 512MB or above DDR RAM DIMM with without ECC registered in one DIMM so...

Страница 80: ...after a loss of AC input Over temperature Protection Auto shutdown when lost cooling or exceeded ambient temperature over voltage protection is also available Cooling Fans No fans specific for PSU he...

Страница 81: ...n disks for logical drive assemblies to exist after controller replacement basic settings e g channel mode settings are stored on NVRAM Failure Indicator Via audible alarm LCD panel RAIDWatch Manager...

Страница 82: ...SecurStor 16i Installation and Hardware Reference Manual A 6 6 Logical Drive Salvage the 1st Temporarily Failed Drive in a RAID 0 Logical Drive Yes...

Страница 83: ...and requirements are 1 Set at 38400 baud 8 bit 1 stop bit and no parity 2 In most cases connecting RD TD and SG is enough to establish communications with a terminal Figure C 19 Adapter Cable for COM...

Страница 84: ...C 20 Connector Pinouts Adapter Cable for COM2 CN1 Pin Number Pin Name 1 Ground 2 TXD 3 RXD CN2 Pin Number Pin Name 1 TXD 2 RXD 3 NA 4 NA 5 NA 6 NA 7 NA 8 NA 9 Ground Table B 2 COM2 Adapter Cable CN1...

Страница 85: ...endix B Pinouts B 3 Figure B 21 Null Modem Pinouts Swap pin 2 and pin 3 Swap pin 4 and pin 6 Swap pin 7 and pin 8 Table B 3 Null Modem Pinouts B 3 Ethernet Port Pinouts Figure B 22 Ethernet Port Pinou...

Страница 86: ...ted pair cable is an optional accessory item More details are shown below Description SFTP CAT5E Ethernet cable Color black Connector 8P8C plug covered by metal shield Cable type round cable 24AWG 4P...

Страница 87: ...ller module on a subsystem to a PC hyperterminal for subsystem management If you wish to use a UPS with your subsystem an additional audio jack to DB9 serial communication cable see Figure C 24 must b...

Страница 88: ...controller module and will in turn determine the write policy of the controller module To connect the serial communication cable to the subsystem controller insert the audio jack connector on one end...

Страница 89: ...keep you informed of the UPS status C 6 1 Normal Operational Status If the UPS has been connected to main power and the UPS battery power level is above 50 then no status messages will appear and the...

Страница 90: ...he write policy will remain as write through If the battery power level is above 50 the write policy will change from write through to write back C 6 3 UPS Message Summary Table C 1 below summarizes t...

Страница 91: ...Appendix C Uninterruptible Power Supply C 5 This page is intentionally left blank...

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