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Troubleshooting
© 2020, Elon Group AB. All rights reserved.
Error messages
Message
Cause
Remedy
E10
Water injection problem while washing Check if the water pressure is too low
Straighten the water pipe
Check if the inlet valve filter is blocked
E12
Water overflowing
Restart the machine
E21
Water takes too long to drain
Check if the drain hose is blocked
E30
The door does not close properly
Check if any clothing is stuck
Close the door and try to start again
EXX
Other problem
Please try again, then contact the
support if the problem persists
NOTE!
If your machine needs repair, consider repairing it. Repairing instead of buying new is good for the
environment.
The spare parts listed in the EU regulation 2019/2023 will be available to professional repairers at lest 10 years
after this product was placed on the market.
