94
GB
Maintenance
Troubleshooting
The appliance does not start or it stops during operation. First try to find a solution to
the problem. If you cannot solve it yourself, contact the service centre.
NOTE!
After trying the suggested solution, turn on the
appliance. If the problem persists or the display
shows other alarm codes again, call the service line.
Description
Reason
Solution
Washer does not
start
Door is not closed properly
Close the door and try to start again.
Check if clothing is stuck
Door can’t be
opened
Washer safety interlock is
working
Disconnect the power, restart the
appliance
Water leak
Connection between inlet
hose or outlet hose is not tight
Check and tighten water hoses. Clean
up outlet hose
Detergent residue
in the tray
Detergent is damp or clumped Clean and wipe the detergent tray
Indicator or display
does not come on
The power PC board or
harness has a connection
problem
Check that the power is turned on and
the plug is inserted correctly
Abnormal noise
Check if the fixing bolts have been
removed.
Check that the appliance is installed
on a solid and level floor
Door is not closed properly
Close the door and try to start again.
Check if clothing is stuck
Water injecting problem while
washing
Check if the water pressure is too low,
Straighten the water hose. Check if
the inlet valve filter is blocked
Water takes too long to drain
Check if the drain hose is blocked
Water overflowing
Restart the washer
Other problem
Please try again, then call service line
if problem persists