GB-14
10. Troubleshooting
Please read the user s manual carefully before using the DVD player. If you have any troubles in using this
player, try to solve the problems by the suggestions mentioned below. If you can not remove the trouble after
using all the suggestions, please contact the company or the technical service center authorized by us. For
the sake of your safety, please do not open the cover and repair the player by yourself, if that, it may cause
electric shock.
NO PICTURE, SOUND AND INDICATION
Ensure that the power switch is on.
Ensure that the wall inlet is ok.
Ensure that the power cord is not damaged.
Ensure that the power plug is connected to the inlet tightly.
If NO image and sound after connecting TV and DVD Player with HDMI cable, please ensure you set
both DVD Player and TV at HD mode.
If NO image and sound after connecting TV and DVD player with AV/ Scart/ S-video/YUV cable, please
repeatedly press V-mode button on remote control
If connecting TV and DVD player with HDMI cable, and set both DVD player and TV at HD mode, but still
NO image and sound, maybe it is because TV set unable to support some resolution fixed in the software of
this DVD Player. In that case, please repeatedly press “HD/Res.” Button to go to the resolution, which can be
well supported by TV set.
NO SOUND BUT HAVE PICTURE
Ensure that the player s audio output has a good connection with TV s audio input.
Check whether the audio connector is damaged.
Check whether you have turned down the volume.
Ensure that you have set the right AUDIO setup of the player.
Ensure that you have turned your TV to the AV input channel connecting to your player.
Ensure that the audio is not under mute.
NO PICTURE BUT HAVE SOUND
Ensure that the player s video output has a good connection with TV s video input.
Ensure that you have turned your TV to the AV input channel connecting to your player.
Check whether the video connector is damaged.
Ensure that you have set the right VIDEO settings of the player.
BLACK AND WHITE PICTURE OR SCREEN ROLLING
Ensure that you have set the right TV SYSTEM (e.g. PAL, NTSC) setting.
FLAWS OF PICTURE OR SOUND
Check whether the setting of AUDIO is right.
Check whether the disc is scratched or stained.
Check whether the AV connector and the output terminal is stained.
DISPLAY NO DISC
Ensure that you have put the disc on the tray.
Check whether the disc is put in the reverse side.
Check whether the disc is distorted.
Check whether the disc is stained or scratched badly.
DISPLAY BAD DISC
Check whether the disc has had bad quality.
Ensure that the disc is not stained or damaged badly.
Ensure that the disc format is compatible to the player.
Ensure that the disc is not deformed.
REMOTE CONTROL IS INSENSITIVE OR DOES NOT WORK
Check the batteries of remote control and make sure that they are to be powerful and good conductivity.
Direct the remote control to the IR sensor of the player.
