16
Troubleshooting
Table 2 lists some of the most common problems as well as their causes and possible solutions.
PROBLEM
CAUSE
SOLUTION
"Power" LED is
not lit
The EVCCS module
is not receiving
adequate power.
Check that the power outlet in which the power supply is plugged
provides adequate voltage.
Check that the power supply unit has an output voltage of +5VDC.
"Network
communication"
LED flashes green
only once
The EVCCS module is
not properly configured
and cannot connect to
the local network.
Check parameters in the EVCCS module configuration.
If the EVCCS module is connected via an Ethernet network cable,
check the connections at each end of the cable and check the
router settings.
"Network
communication"
LED flashes green
only twice
The EVCCS
module fails to
properly connect to
at least one EVC30
charging station.
Check parameters in the configuration of the EVCCS module and
in the EVC30 charging station, specifically the "Channel ID". This
value must be configured identically for both device types.
Check that both the EVCCS module and the EVC30 charging
station are on the same local network and that this local network
allows communication from one device to another.
"Error" LED flashes
red
The EVCCS module
detects an error.
See "Table 1: States of light indicators"
Main breaker
tripped
The EVCCS
module is not
properly configured.
Check parameters in the EVCCS module configuration, specifically
the "Circuit breaker value". This parameter must be identical
to the value of the circuit breaker to be protected.
The EVC30
charging station is not
properly configured.
Check parameters in the EVC30 charging station configuration,
specifically the "Channel ID". This must not be set
to "0 = disabled" in the EVC30 charging station.
The EVC30
charging station is
charging vehicles
very slowly, at a
current of about 6A
The electrical panel’s
power consumption
is very close to the
allowed limit.
None. System operating normally.
Loss or absence
of communication
between the EVCCS
module and the
EVC30 charging
station.
Check the local network to which the EVCCS module and the
EVC30 charging station are connected.
Table 2: Troubleshooting
