12.
TROUBLESHOOTING
In case of malfunction, the customer may try troubleshooting by identifying the problem and then contacting an
authorized ELLWEE service company, do not attempt to modify, repair or disassemble the ELLWEE by yourself.
Problems related to the electric system or the performance of the ELLWEE are listed below:
•
Difficulty driving or turning the vehicle may be caused by excessive dirt or grit being accumulated
on the vehicle, the ELLWEE should be cleaned regularly.
•
If the vehicle does not start or does not accelerate when pressing the accelerator handle, make
sure
that the main switch is set to “ON” and the ignition key is inserted and turned to "on" position
and both brake handles have been activated simultaneously, if the vehicle still does not move,
contact an authorized ELLWEE service company for advice.
•
If the batteries display poor performance even after a normal charge, contact an authorized
ELLWEE service company for advice.
•
If the batteries overheat or malfunction in any other way, contact an authorized ELLWEE service
company for advice.
•
If the ELLWEE is heavily loaded and/or used for a long consecutive time and/or at high speeds,
the electric engine and the batteries may be strained, park the ELLWEE and allow the electric
system to cool down.
•
If any part of ELLWEE breaks as a result of improper handling, an accident or other cause,
contact an authorized ELLWEE service company to repair it, only use original spare parts.
12.1
TROUBLESHOTTING BATTERYCHARGER
•
Download separate Charger Instruction Manual at www.ELLWEE.com
13.
SERVICE BOOK/FLEET MANAGEMENT
Download separate Service book on www.ELLWEE.com
Important: keep service and maintenance written down, it facilitates the yearly inspection as well as ongoing
support. Use the serial number from the serial plate placed under the seat on the steel frame as reference.
