16
T R O U B L E S H O O T I N G T I P S
The device(s) does not turn on.
1.
Confirm that the Power Supply is switched on and plugged into an electrical outlet.
2.
Find the circuit breaker that controls the outlet that the light is plugged into, and check
whether it has been tripped.
3.
Confirm that the electrical leads for each device are fully seated and securely connected.
4.
Confirm that the power cords for the lights and devices are not damaged or cut.
5.
Check that the Wireless Remote is operational (see below for details).
6.
If none of these solutions work, please contact Eliminator Customer Service.
The device(s) does not respond to the Wireless Remote.
1.
Check that the Wireless Remote has batteries, and replace the batteries if necessary.
2.
Confirm that the device(s) have been assigned to the Wireless Remote and/or Grouping Zone
that you are attempting to control.
3.
Confirm that the device(s) are within the 165-ft (50 meter) maximum operating range of the
Wireless Remote.
4.
If none of these solutions work, please contact Eliminator Customer Service.
F R E Q U E N T L Y A S K E D Q U E S T I O N S
1.
Is there a fuse? Can it be replaced?
No, neither the illuminated letters nor the power supply include a fuse.
2.
Does this device have a power switch?
Yes, the main power switch is located on the power supply.
3.
Can the illuminated letters operate on battery power?
No, these devices do not feature battery power and must be plugged into an electrical outlet
during operation.
4.
What is the maximum range of the Wireless Remote?
The maximum range is 165 feet, or 50 meters.
Содержание Decor XV
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