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Appendix A 

I N S T A L L A T I O N   M A N U A L   |

TROUBLESHOOTER

A�A 

FIRST AID FOR MALFUNCTION

Below you will find an overview of the possible cause and solution in the 

event of a failure.

Problem

Possible Cause

Solution

A

No transmission

(motor will not run) 

1 Batteries in the receiver empty

Replace the batteries (4x 1.5V AA)

2 Batteries hand remote empty

Replace the batteries (2x 1.5V AAA)

3 6V-adapter defective

Check the adapter

Replace the adapter if necessary

4

Hand transmitter not linked to the receiver

Connect the hand transmitter to the receiver

Press and hold the reset button until you hear two beeps. After 

the second longer tone, release the reset button. Press within 20 

sec. on the down arrow on the hand transmitter

Two short beeps confirm that the code has been set.

 

Tip:

 For this action a video is available on our youtube channel

B

Receiver does not 

receive a signal

1 Receiver defective

Replace receiver

2 Bend pin connection on the receiver

Bend the pen straight again (See 

Figure A.A

)

3

Hand transmitter defective

Replace the hand transmitter

4  No or bad reception. The receiver is in a metal 

box! This disturbs the reception.

Change the position of the antenna (See 

Figure A.B

)

C

No ignition;

no beep

1  Receiver defective

Reset the receiver (See K1)

If necessary, replace the receiver

D

No ignition; 

receiver gives a 

five-second beep

1  Loose contact in the thermocouple circuit / wiring 

2nd thermocouple

Check plug connections

Repair the wiring if necessary 

2 Receiver defective

Replace receiver

3 Magnetic coil defective

Replace gas block / or only coil coil

4 Bent pin connection on the receiver

See 

APPENDIX B

APPENDIX B

5 Thermocouple broken

 

Check the thermocouple at the bottom of the pilot burner if 

necessary. fracture.

Replace the thermocouple if necessary

E

Ignition stops after 

1 spark 

1 Mass on the gas block not OK

Remove the 20mm Torx screw (See 

Figure A.C

)

File or scrape the surface thoroughly

Reinstall the Screw and tighten it securely

Tip: For this action a video is available on our youtube channel

F

No pilot flame but 

there is an ignition

1 No gas

Check / measure gas inlet pressure

2  Air in the gas line

Venting the gas line can be done via test point A (

Figure A.D

)

Tip: 

For this action a video is available on our youtube channel

3

Pilot flame blocked

Check pilot burner

4  Thermocouple wiring is incorrect 

Check the wiring on the interrupter (See 

Figure A.E

)

Check the wiring on the receiver (See 

Figure A.F

)

Содержание BIDORE

Страница 1: ...INSTALLATI O N MA NUAL INSTALLATI O N MA NUAL Please leave these instructions behind with the device M O D O R E B I D O R E T R I S O R E 1 0 0...

Страница 2: ...INSTALLATION MANUAL i Do not use this product as a primary heat source...

Страница 3: ...ION 8 6 1 FIRE SAFETY DEVICE SET UP 8 6 1 1 PROTECTION OF WALL AND CEILING 8 6 2 ASSEMBLY REGULATIONS 8 6 2 1 GENERAL ASSEMBLY REGULATIONS 8 6 2 2 ASSEMBLY REGULATIONS FOR NON FLAMMABLE MATERIALS 8 6...

Страница 4: ...OR MALFUNCTION 19 A B NECESSARY TOOLS 23 B ERRORS CODES PROCONTROL APP 24 B A MESSAGES SHOWN IN APP 24 B B MESSAGES SHOWN IN REMOTE 25 C FAULTS AND ERROR CODES IN THE REMOTE 26 C A F41 ERROR 26 C B RO...

Страница 5: ...nted to the device Make sure it is accessible at all times This device may not be used a primary heat source This device is designed to be used with natural gas or LPG The device can only be used with...

Страница 6: ...sembly error or material defect Element4 will provide a free replacement part to the installer without compensation for disassembly or montage 5 In case the installer is not able to fix the problem hi...

Страница 7: ...ON 1 2 OFF Figure 3 1 Remote and ignition sign Figure 3 2 Gas Block Figure 3 3 Top and side view of the Receiver 4 2 IGNITING THE PILOT LIGHT Check that the control knob A is in the ON position Figur...

Страница 8: ...e in the near vicinity of the device Position the gas connection such that it is always accessible for service purposes The gas block and receiver are under the combustion chamber in the deivce so tha...

Страница 9: ...objects e g built in furniture or wooden panels are mountedonthesideofthewallthatisturnedawayfromthefireplace For these types of installations please refer to CHAPTER 6 2 3 CHAPTER 6 2 3 6 2 ASSEMBLY...

Страница 10: ...fireplace 200 C Table 6 1 Legenda 6 7 21 6 6 7 21 6 E d3 D F G I d1 H A2 B C d2 Figure 6 4 C31 Flue situation Flammable materials 6 7 21 6 RQ 5 1 339 0 4 81 66 27 5 6 63 0 16 216 5 1 0 0 7 56 685 1 6...

Страница 11: ...enclosure ventilation opening are necessary Figure 6 5 The ventilation grills are to be placed at a minimal distance of 20cm from the ceiling and 30cm from any built in furniture from the side any fla...

Страница 12: ...ee APPENDIX E APPENDIX E you search for the corresponding calculation tables Each category refers to a set of tables 1 A table for horizontal outlet 2 A table for vertical outlet 3 A table for reducti...

Страница 13: ...FLUE MATERIAL Follow the following instrucions for the installation of flue materials Drill a hole of 160 mm for the wall or roof transit with a 150 mm diameter flue connection and 210 mm with a flue...

Страница 14: ...erature of you device for a period of one week to ensure yourself of an optimal desired room temperature Also the device can changed between high and low flames and it features an eco setting The amou...

Страница 15: ...re removed in as in step 10 1 1 Remove the ropes holding the glass See Figure 9 3 Put the section cup on the glass and make sure it is properly vaccuumed so it will not come off See Figure 9 4 Lift th...

Страница 16: ...15 Chapter 9 INSTALLATION MANUAL Figure 9 2 Remove side trims Figure 9 3 Put on suction cup Figure 9 4 Remove Glass ropes Figure 9 5 Remove Windows...

Страница 17: ...this is the case check the burner pressure at the inlet to the burner The instructions of changing the burner pressure and the correct pressure per gastype can be found in 9 3 2 PILOT The pilot flame...

Страница 18: ...of the appliance 10 DECORATIVE CERAMIC PARTS This appliance is equipped with a ceramic fire bed with heat resistant ceramic fibers or artificial glassy silicate fibers Excessive exposure to this mate...

Страница 19: ...ble plus button to switch between burners Flames and soot During this first fire examine the flame for appearance and quality Flames may appear blue at first but will turn yellow after 15 to 20 minute...

Страница 20: ...turbs the reception Change the position of the antenna See Figure A B C No ignition no beep 1 Receiver defective Reset the receiver See K1 If necessary replace the receiver D No ignition receiver give...

Страница 21: ...Appendix A INSTALLATION MANUAL Figure A A Bend pin Figure A B Antenna Figure A C Torx screw Figure A D Testpoint 4 5 mV 4 5 mV Figure A E Interrupter Figure A F Wiring receiver 40mm Figure A G Pilot s...

Страница 22: ...ouple Position burner grate 3 Airflow in the burner chamber causes a restless fire image Check drain configuration Fit a flue gas limiter I Receiver gives 3 short beeps after each command 1 Batteries...

Страница 23: ...Aux position receiver AM PM ON 1 2 OFF Figure A L Double plus button on the remote Figure A M SI port PANEL G60 ZCE 1000 MA GR MO SW 2 1 3 MODE Ignition Main Burner High Flames Pilot Extinguish Main...

Страница 24: ...ed Please note If a problem is found that cannot be solved on site always contact your dealer or directly contact Element4 via our credentials which can be found on the back page of this manual 00 00...

Страница 25: ...eeps for 3 sec during motor turn Low Receiver battery power supply F10 Contact Service Pilot lit Main burner fails to ignite and pilot shuts off Ignition is blocked for 2 minutes 2nd thermocouple is o...

Страница 26: ...mmunication between Receiver and myfire Wi Fi Box F44 Contact Service No temperature shown in App N a not applicable displayed in App Handset not within range Low battery power in handset F49 Contact...

Страница 27: ...istances from occurring Many people put the router in the meter cupboard because that is where the internet comes in at many households A bad choice For a powerful WiFi signal the router needs as much...

Страница 28: ...NAL LOCATION WITH VERTICAL EXHAUST C11 Distance Exhaust 1 2 of 3 At the same roof level 6m At a different roof level 3m On a lower wall 2m On a higher sloping surface 6m Distance minimum distance requ...

Страница 29: ...V 4 O O O O O V V V V 3 5 O O O O O V V V V 3 V V V V V V V V V 2 5 V V V V V V V V X 2 V V V V V V V X X 1 5 V V V V V V X X X 1 V V V V V X X X X 0 0 5 1 2 2 5 3 5 4 4 5 5 Total Horizontal Section T...

Страница 30: ...urnerinjection 1200 240 Type of flue C11 C31 C91 Additional electricity use At rated heat output elmax 9 5 kW With minimal heat emission elmin 9 5 kW In standby mode elsb 9 5 kW Power requirement for...

Страница 31: ...lways supplied with the fireplace The ecolabel shows which category the fireplace belongs to G A ECOLABELS The ecolabels for the different types of gas are indicated below respectively G20 G25 and G30...

Страница 32: ...DRAWINGS On this page you will find the dimensional drawings of the Fireplace with some of the important dimensions that you have to take into account when installing and installing your fireplace Fi...

Страница 33: ...32 Appendix H INSTALLATION MANUAL Figure H A Dimensional drawing of the Bidore 100...

Страница 34: ...33 Appendix H INSTALLATION MANUAL 119 420 235 714 918 1000 280 1036 338 980 47 311 165 420 200 930 980 170 427 Figure H A Dimensional drawing of the Trisore 100...

Страница 35: ...Info element4 nl www element4 nl 26 01 22 ELEMENT 4 B V Design Assembly by RELEASE DATE...

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