6
Troubleshooting
For your safety, turn Vac & Steam off and unplug power cord before attempting to resolve problems.
Problem
Vac & Steam will not start.
No suction on
vacuum function.
Vac & Steam will not
make steam.
Vac & Steam leaves
water on floor.
Vac & Steam leaves whitish
halo on vinyl floor.
Possible cause
Solution
Power plug.
Push plug securely into outlet, try another outlet, or
check circuit breaker.
No water in tank.
Fill water tank. See page 4, Using your
Vac & Steam.
Needs servicing.
For service information in United States or Canada. toll
free: 1-800-896-9756.
Dust cup latch not sealed.
Slide latch as far as possible to right, to ‘lock’ position.
Air path clogged.
Remove dust cup and check for debris blocking air path.
See page 6, How to clear a blockage.
No water in tank.
Fill water tank. See page 4, Using your
Vac & Steam.
Floor cleaning pad
too wet.
Change cleaning pad. If wood floor, dry the floor before
proceeding.
Vac & Steam left standing in
one spot too long.
Remove halo with a few drops of vinegar
You are using
‘hard water.’
Use distilled water instead of tap water.
!
How to clear a blockage
Slide dust cup latch left to ‘unlock’ and
remove dust cup (Fig. 1).
Use drinking straw or pipe cleaner to
check for debris blocking air path (Fig. 2).
Check for blockage air inlet holes on
bottom of floor nozzle (Fig. 3).
Fig. 1
Fig. 2
Fig. 3
www.electroluxappliances.com
87909rev2_VacSteam.qxp:English 10/15/13 3:08 PM Page 8
floor (Do not put vinegar in water tank).
applied to the