Problem
Possible cause
Solution
Temperature is set incor‐
rectly.
Refer to "Operation" chap‐
ter.
Appliance is fully loaded
and is set to the lowest
temperature.
Set a higher temperature.
Refer to "Operation" chap‐
ter.
Temperature set in the ap‐
pliance is too low and the
ambient temperature is too
high.
Set a higher temperature.
Refer to "Operation" chap‐
ter.
Water flows on the floor.
The melting water outlet is
not connected to the evap‐
orative tray above the com‐
pressor.
Attach the melting water
outlet to the evaporative
tray.
Temperature cannot be
set.
The Extra Freeze function
is switched on.
Switch off the Extra Freeze
function manually, or wait
until the function deacti‐
vates automatically to set
the temperature. Refer to
"Extra Freeze function"
section.
The temperature in the ap‐
pliance is too low/too high.
The temperature is not set
correctly.
Set a higher/lower temper‐
ature.
The door is not closed cor‐
rectly.
Refer to "Closing the door"
section.
The food products' temper‐
ature is too high.
Let the food products tem‐
perature decrease to room
temperature before stor‐
age.
Many food products are
stored at the same time.
Store less food products at
the same time.
The door has been opened
often.
Open the door only if nec‐
essary.
The Extra Freeze function
is switched on.
Refer to "Extra Freeze
function" section.
There is no cold air circula‐
tion in the appliance.
Make sure that there is
cold air circulation in the
appliance. Refer to "Hints
and Tips" chapter.
The WiFi does not connect
with the appliance, the Wi‐
Fi indicator blinks.
The WiFi router does not
work.
Check whether the router
is ON and if other connec‐
ted devices are working. If
the router was OFF, turn it
ON, wait for a few minutes
and check again.
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