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25

9.1

 Possible Failures

 TROUBLESHOOTING

9.

The door has not been closed. (Error code:         ) => Close the 

door firmly.
The plug is not properly inserted in the power socket. => Insert the 

plug into the power socket.
There is no power at the socket. => Please check your domestic 

electrical installation.

The Start/Pause touchpad has not been pressed. => Press the 

Start/Pause touchpad.
The “Delay End” has been selected. => If the laundry are to be 

washed immediately, cancel the “Delay End”. 
The Main supply is unstable. (If          appears in the display.) => 

Wait until the main supply is stable. Appliance will start 

automatically.

The inlet hose is squashed or kinked. (Error code:         ) => Check 

the inlet hose connection.

The end of the drain hose is too low. (Error code:         ) => Refer to 

relevant paragraph in “water drainage” section.

The filter in the inlet hose is blocked. (Error code:         ) => Clean 

the water inlet hose filter.
The door is not properly closed. (Error code:         ) => Close the 

door firmly.

The water tap is closed. (Error code:         ) => Open the water tap.

Certain problems are due to lack of simple 

maintenance or oversights, which can be 

solved easily without calling out an engineer. 

Before contacting your local Service Centre, 

please carry out the checks listed below. 
Once the problem has been eliminated, press 

the Start/Pause button to restart the program. 

If after all checks, the problem persists, 

contact your local Service Centre.

The washing 

machine does 

not start:

The machine 

does not fill the 

water:

The machine fills 

then empties 

immediately:

Malfunction

Possible cause => Solution

The appliance does not fill with 

water properly.

The appliance door is open or 

not closed correctly. Please 

check the door!

The appliance does not drain 

the water.

The main supply is unstable. 

Wait until the main supply is 

stable.
No communication between 

electronic elements of the 

appliance. Switch off and 

switch on again.

WARNING!

 Deactivate the appliance 

before you do the checks.

Alarm Code:

Содержание EWF12933

Страница 1: ...EWF12933 User Manual Washing Machine ...

Страница 2: ...nmental information Subject to change without notice WE RE THINKING OF YOU CUSTOMER CARE AND SERVICE Thank you for purchasing an Electrolux appliance You ve chosen a product that brings with it decades of professional experience and innovation Ingenious and stylish it has been designed with you in mind So whenever you use it you can be safe in the knowledge that you ll get great results every time...

Страница 3: ...etergents Type And Quantity Of Detergent 6 WASHING HINTS 18 18 18 18 18 19 8 1 External Cleaning 8 2 Descaling 8 3 After Each Wash 8 4 Maintenance Wash 8 5 Cleaning The Dispenser Drawer 8 6 Cleaning The Drawer Recess 8 7 Cleaning The Pump 8 8 Cleaning The Water Inlet Filter 8 9 Frost Precautions 8 CARE AND CLEANING 20 20 20 21 21 21 21 23 24 9 1 Possible Failures 9 2 Emergency Door Opening 9 TROUB...

Страница 4: ... all people using the appliance are thoroughly familiar with its operation and safety features Save these instructions and make sure that they remain with the appliance if it is moved or sold so that everyone using it through its life will be properly informed on appliance use and safety 1 This washing machine is not intended for use by young children or infirm persons without supervision Young ch...

Страница 5: ...objects such as coins safety pins nails screws stones or any other hard sharp material can cause extensive damage and must not be placed into the machine Only use manufacturer s recommended quantities of fabric softener and detergent Damage to the fabric or appliance can occur if you exceed the recommended amount Wash small items such as socks laces washable belts etc in a washing bag or pillow ca...

Страница 6: ... is installed on a carpeted floor please adjust the feet in order to allow air to circulate freely Always be sure that there is no water leakage from hoses and their connections after the installation Any plumbing work required to install this appliance should be carried out by a qualified plumber Any electrical work required to install this appliance should be carried out by a qualified electrici...

Страница 7: ... Transit Bolt 13 Mains Cable 14 Water Inlet Hose Transit Bolts Hose Support 15 16 Water Drain Hose 8 Drum Lifter All transit bolts 3 pcs must be removed before using the appliance CAUTION 2 3 4 6 7 5 1 12 15 14 16 For more information see page 22 For more information see page 15 For more information see page 5 9 8 10 13 11 Level Adjustment Feet Front Level Adjustment Feet Back ...

Страница 8: ...www electrolux com 2 2 Accessories To connect the drain hose on the edge of a sink Plastic Caps To close the holes on the rear side of the cabinet after the removal of the transit bolts Plastic Hose Guide ...

Страница 9: ...hpad Start Pause Add Clothes Touchpad Child Lock see page 13 Wash Temperature Room Temperature Icon Extra Silent Icon Time Manager Icon Washing Cycle Time Delay End Time Delay End Icon Rinse Plus Icon Child Lock Icon Door Lock Icon A B C D E F G H I Vapour Phase Icon Vapour Icon Washing Progress Icon Wash Rinse Spin Ultramix System Icon Spin Speed Rinse Hold Icon J K L M N O 3 2 Display 3 1 Contro...

Страница 10: ...ed program for woollen garments bearing the Pure new woollen non shrink machine washable label Bedding Energy Saver Baby Care Special program for one synthetic blanket duvet bedspread and so on Adjust wash time according to soil level See Time Manager table on page 12 Rinse Spin To rinse and spin the laundry Spin To spin the laundry and drain the water in the drum 40 C and 60 C 1 White and colourf...

Страница 11: ...o be washed at a temperature different from the one proposed by the washing machine Spin Selection Touchpad Press this touchpad repeatedly to increase or decrease the spin speed or select Rinse Hold if you want your laundry to be spun at a speed different from the one proposed by the washing machine No spin option eliminates all the spin phases and increase the number of rinses No Spin By selectin...

Страница 12: ...e vapour wash cycle Vapour function is more effective with half load NOTE When you set this function put the detergent into the compartment This function increases the program duration Before you start the program this option makes it possible to define the end of the washing program from minimum of 1 hour to maximum of 19 hours If program duration is longer than 3 hours minimum Delay End option s...

Страница 13: ...even after the appliance is switched off This touchpad has 2 functions This option is strongly recommended for Cold wash As UltraMix feature enhances the detergent activation Please reduce the detergent dosage if you see foam covering the glass door completely NOTE To disable the buzzer sound press Easy Iron and Prewash touchpads at the same time for 3 seconds and listen for BEEP BEEP To return to...

Страница 14: ...n socket Turn the water tap on 3 Check and remove objects if there are any that could be trapped in the fold 4 The selector knob can be turned either clockwise or anticlockwise Position Off to reset program switching OFF the machine At the end of the program the selector dial must be turned to position Off to switch the machine off Place the laundry in the drum one item at a time shaking them out ...

Страница 15: ...This compartment is used for fabric conditioner and starching agent This compartment is only used for detergent when a Prewash is selected Compartment MAIN WASH This compartment is used for detergent on all programs If you wish to carry out the Prewash phase pour it into the compartment marked If required pour fabric softener into the compartment marked Close the drawer gently Residues of detergen...

Страница 16: ...art Pause again The program will continue 3 2 If an option is not compatible with the wash program selected symbol will flash on display along with buzzer sound The appliance will automatically adjust the selected program duration according to the type and size of the load The display will show adjusted program duration To start a program press the Start Pause touchpad The corresponding pilot ligh...

Страница 17: ...oor lock indicator is on The door stays locked 1 To drain the water Press the Start Pause touchpad The appliance drains the water and spins with the maximum spin speed for selected program Alternatively before pressing the Start Pause touchpad you can press the Spin touchpad to change the spin speed You can select No Spin if you want the machine to only drain the water 2 turn the program selector ...

Страница 18: ... left in the laundry e g hair clips safety pins pins 6 3 Before Loading The Laundry Recommended loads are indicated in the program charts General rules Washing a maximum load makes the most efficient use of water and energy For heavily soiled laundry reduce the load size Cotton linen drum full but not too tightly packed Synthetics drum no more than half full Delicate fabrics and woollens drum no m...

Страница 19: ...etergent such as Top Loading Handwash detergent or Soap Based products in your frontload washing machine This can result in excessive suds longer cycle time low spin speeds poor rinsing and overloading of the motor 6 6 The choice and quantity of detergent will depend on type of fabric delicates woollens cottons etc degree of soil size of the load wash temperature and hardness of the water used the...

Страница 20: ...n clothes hanger On the line Energetic wash Delicate wash CARE AND CLEANING 8 WARNING You must DISCONNECT the appliance from the electricity supply before you can carry out any cleaning or maintenance work The water we use normally contains lime It is a good idea to periodically use a water softening powder in the machine Clean the appliance only with soap and warm water Fully dry all the surfaces...

Страница 21: ...s of accumulated powder 8 5 Cleaning The Dispenser Drawer To aid cleaning the top part of the additive compartment should be removed Having removed the drawer use a small brush to clean the recess ensuring that all washing powder residue is removed from the upper and lower part of the recess Replace the drawer and run the rinse program without any clothes in the drum 8 6 Cleaning The Drawer Recess...

Страница 22: ... squeeze the legs on both sides of the cover together and pull out as picture 3 Place a suitable water container below the recess of the drain pump to collect the water that flows out Press the two levers and pull forward the drainage duct to let the water flow out squeeze the legs on both sides pull out 1 2 4 When the container is full of water put the drainage duct back again and empty the conta...

Страница 23: ... prevent leakages 10 Put the flap back and close the drain pump door Remove the water inlet hose from the water tap Clean the filter in the inlet hose with a stiff brush 5 Pull back the drainage duct and turn the filter counter clockwise to remove it 1 2 If your water is very hard or contains traces of lime deposit the water inlet filter may become clogged It is therefore a good idea to clean it f...

Страница 24: ... the remaining water from the inlet hose and the drain pump Emergency Drain 8 9 Frost Precautions Disconnect the main plug from the main socket Turn off the water tap 1 2 Remove the water inlet hose 3 Remove the drain hose from the rear support and unhook it from sink or spigot Put the end of the drain and inlet hose in a container Let the water flow out of the hoses 4 5 When no more water flows i...

Страница 25: ... filter The door is not properly closed Error code Close the door firmly The water tap is closed Error code Open the water tap Certain problems are due to lack of simple maintenance or oversights which can be solved easily without calling out an engineer Before contacting your local Service Centre please carry out the checks listed below Once the problem has been eliminated press the Start Pause b...

Страница 26: ...redistribute laundry manually There is very little laundry in the drum Load more laundry Unstable floors eg wooden floors Refer to relevant paragraph in Positioning section There is water in the drum You must drain the water to open the door refer Opening The Door on page 16 This problem may be caused by a failure of the appliance Contact Service If you need to open the door please read carefully ...

Страница 27: ... redistribute laundry manually Machine not installed properly Make sure the levelling of the appliance is correct Refer to Installation Transit bolts or packaging not removed Make sure that the packaging and or the transit bolts are removed Refer to Unpacking The load may be too small Add more laundry in the drum Machines based on modern technology operate very economically using very little water...

Страница 28: ...rotection 10 A Dimensions Height Width Depth 85 X 60 X 66 9 cm To open the door proceed as follows If you are unable to identify or solve the problem contact our service centre Before calling service centre make a note of the model serial number and purchase date of your machine the Service Centre will require this information 1 Turn the program selector dial to Off switch the appliance off 2 Disc...

Страница 29: ...own 1 Remove the carton box Remove the polystyrene packaging materials Remove the plastic bag which cover the machine 2 Open the door Remove the polystyrene piece from the door seal and all the items from the drum 3 7 Remove the power supply cable and the drain and inlet hoses from the hose holders A on the rear of the appliance 1 2 You are advised to keep all transit devices so that they can be r...

Страница 30: ...ce when in operation 11 2 Positioning Use a spirit level on the top and side of the washing machine to check the levels If you do not have a spirit level as a guide use the edge of a door frame cupboard or bench to check that the washing machine is leveled It is important that your washing machine stands firm and leveled on the floor to ensure correct operation The appliance must not be installed ...

Страница 31: ...ts The inlet hose must not be lengthened If it is too short and you do not wish to move the tap you will have to purchase a new longer hose specially designed for this type of use This could be done by tying it to the tap with a piece of string or attaching it to the wall In a sink drain pipe branch This branch must be above the trap so that the bend is at least 60 cm above the ground Directly int...

Страница 32: ...king into account any other appliances in use The manufacturer declines any responsibility for damage or injury through failure to comply with the above safety precaution Should the appliance power supply cable need to be replaced this shall be carried out by our Service Centre When the appliance is installed the power supply cable must be easily accessible If this appliance is supplied from a cor...

Страница 33: ... you will help prevent potential negative consequences for the environment and human health which could otherwise be caused by inappropriate waste handling of this product For more detailed information about recycling of this product please contact your local city office your household waste disposal service or the shop where you purchased the product 12 1 Packaging Materials 12 3 Ecological Hints...

Страница 34: ...NOTE ...

Страница 35: ......

Страница 36: ...www electrolux com G0011710 002 A00973036 ...

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