44
Solutions to Common Problems
Dispenser (Ice & Water)
Concern
Potential Cause
Common Solution
Dispenser will not
dispense ice.
•
Dispenser lock out is
engaged.
•
Water supply is not
connected.
•
Ice storage bin is
empty.
•
Household water line
valve is not open.
•
Fresh Food door is not
closed.
•
Ice dispensing paddle
has been held in for
more than four to five
minutes.
•
Press and hold control lock for three
seconds.
•
Connect water supply (see Connecting
The Water Supply section).
•
Ensure ice maker is turned on. When the
first supply of ice is dropped into the bin,
the dispenser should operate.
•
Open household water line valve. Allow
sufficient time for the ice to be made.
When ice is made, the dispenser should
operate.
•
Ensure Fresh Food door is closed. (See
Problem Section, Opening/Closing of
Doors/Drawers)
•
Motor is overloaded. Motor overload
protector will reset in approximately three
minutes. Ice can then be dispensed.
Ice dispenser is
jammed.
•
Ice has melted and
frozen around auger
due to infrequent
use, temperature
fluctuations, and/or
power outages.
•
Ice cubes are frozen
together.
•
Ice cubes are smaller
than normal.
•
Remove ice bin, thaw, and empty the
contents. Clean bin, wipe dry, and
replace in proper position. When new
ice is made, dispenser should operate.
•
Use the dispenser often so that cubes
do not freeze together.
•
The ice & water filter cartridge could be
clogged. Replace the filter cartridge.
Dispensing system operates best at
30-100 psi water pressure. Well water
pressures should fall within this range.
Dispenser will not
dispense water.
•
Dispenser lock out is
engaged.
•
Water filter not seated
properly.
•
Water filter is
clogged.
•
Household water line
valve is not open.
•
Press and hold control lock for three
seconds.
•
Remove and reinstall the water filter. Be
sure to push the filter firmly so that you
hear it lock solidly into position.
•
Replace filter cartridge. Be sure to
remove protective caps and push
the filter firmly so that you hear it lock
solidly into position.
•
Open household water line valve. See
Problem section, Ice Maker Is Not
Making Ice.
Water has an odd
taste and/or odor.
•
Water has not been
dispensed for an
extended period of
time.
•
Unit not properly
connected to cold
water line.
•
Draw and discard 10-12 glasses
of water to freshen the supply and
completely rinse out the tank.
•
Connect unit to cold water line that
supplies water to the kitchen faucet.
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