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Guarantee Conditions
Standard guarantee conditions
We, Electrolux, undertake that if within 12
months of the date of the purchase this
Electrolux appliance or any part thereof is proved
to be defective by reason only of faulty
workmanship or materials, we will, at our option
repair or replace the same FREE OF CHARGE
for labour, materials or carriage on condition that:
• The appliance has been correctly installed
and used only on the electricity supply stated
on the rating plate.
• The appliance has been used for normal
domestic purposes only, and in accordance
with the manufacturer’s instructions.
• The appliance has not been serviced,
maintained, repaired, taken apart or
tampered with by any person not authorised
by us.
• All service work under this guarantee must be
undertaken by a Service Force Centre.
• Any appliance or defective part replaced shall
become the Company’s property.
• This guarantee is in addition to your statutory
and other legal rights.
Home visits are made between 8.30am and
5.30pm Monday to Friday. Visits may be
available outside these hours in which case a
premium will be charged.
Exclusions
This guarantee does not cover:
• Damage or calls resulting from
transportation, improper use or neglect, the
replacement of any light bulbs or removable
parts of glass or plastic.
• Costs incurred for calls to put right an
appliance which is improperly installed or
calls to appliances outside the United
Kingdom.
• Appliances found to be in use within a
commercial environment, plus those which
are subject to rental agreements.
• Products of Electrolux manufacture which are
not marketed by Electrolux.
European Guarantee
If you should move to another country within
Europe then your guarantee moves with you to
your new home subject to the following
qualifications:
• The guarantee starts from the date you first
purchased your product.
• The guarantee is for the same period and to
the same extent for labour and parts as exists
in the new country of use for this brand or
range of
• products.
• This guarantee relates to you and cannot be
transferred to another user.
• Your new home is within the European
Community (EC) or European Free Trade
Area.
• The product is installed and used in
accordance with our instructions and is only
used domestically, i.e. a normal household.
• The product is installed taking into account
regulations in your new country.
Before you move please contact your nearest
Customer Care centre, listed below, to give them
details of your new home. They will then ensure
that the local Service Organisation is aware of
your move and able to look after you and your
appliances.
France
Senlis
+33 (0) 3 44 62 20 13
Germany
Nürnberg
+49 (0) 800 234 7378
Italy
Pord39 (0) 800 11 7511
Sweden
Stockholm
+46 (0) 20 78 77 50
UK
Slough
+44 (0) 1753 219898
Содержание EHS 6651 P
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