23
What to do iff
…
Rectifying faults
It is possible that faults have been caused by a minor
error, which you can correct yourself with the help of
the following instructions. Do not attempt any further
repairs if the following instructions do not help in
each specific case.
1
Warning!
Repairs to the appliance are only to
be carried out by approved service engineers.
Improperly effected repairs may result in con-
siderable risk to the user. If your appliance
needs repairing, please contact your specialist
dealer or customer service.
If the ceramic glass hob is broken, please quote the
3-digit number
on the glass hob when contacting
customer service.
What to do if …
… the appliance develops a fault or the
ceramic glass hob is broken or cracked.
–
Switch off all cooking zones.
–
Switch off the fuse for the cooking zone or take it
out.
… the cooking zones are not working.
Check whether
–
the appropriate fuse in the house installation (fuse
box) is intact. If fuses are triggered more than
once, call a qualified electrician.
–
the appliance is switched on properly,
–
the control lights on the operating panel are illumi-
nated,
–
the appropriate cooking zone is switched on,
–
the cooking zones are set to the desired heat (see
chapter “Cooking”),
–
the safety shut-down for the cooking zones has
triggered (see chapter “Safety devices”).
… the cooking zones will not switch on.
Check whether
–
the operating panel is locked (see chapter “Lock-
ing the operating panel”).
–
a period of more than 10 seconds elapses after
operating the “On/Off” switch and before the se-
lected cooking zone comes on (see chapter
“Switching on the appliance”.)
–
the sensor fields may be partially covered by a
damp cloth or by liquid.
… the residual heat indicator suddenly
fails to operate except for
_
or
h
.
Check whether
–
the “On/Off” switch was activated by mistake.
–
the sensor fields may be partially covered by a
damp cloth, liquid or similar.
–
the safety shut-down was activated.
… the letter
_
or
h
is still displayed by
the residual heat indicator after switch-
ing off the cooking zones.
Check whether
–
the cooking zone has only been on for a short time
and is therefore not yet hot enough.
If the cooking zone is hot, please ring customer serv-
ice.
… a cooking zone cannot be switched off
Check whether
–
the sensor fields may be partially covered by a
damp cloth or by liquid.
–
the lock mechanism is switched on.
… a cooking zone cannot be switched on
Check whether
–
the lock mechanism is switched on.
… the indicator
f
is flashing
Check whether
–
the pan is located on the correct cooking zone,
–
the diameter of the pan base is too small for the
cooking zone,
–
the pan is suitable for induction.
…
_
appears on the display
Check whether
–
the cooking zone has overheated.
switch off the appropriate cooking zone and let it
cool down. Try switching on the cooking zone
again using a suitable pan after a few minutes.
–
the automatic switch-down for the cooking zone
has triggered.
You can reactivate the cooking zone by switching it
off and on briefly.
… the power function cannot be
switched on
–
Switch off the cooking zone for approx. 10 min-
utes.
If this fault occurs repeatedly check whether
–
the requisite ventilation area between the work sur-
face and the unit facing underneath it has been
covered over.
–
the requisite ventilation area (25 cm
2
) was ob-
served when the appliance was installed (see
chapter “Installation”).
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