24
25
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Problem
Possible cause
Remedy
The coffee is delivered too
quickly.
The coffee is ground too
coarsely.
Turn the grinding adjust-
ment knob one click
anticlockwise towards “1”
while the coffee mill is in
operation.
Avoid turning the grinding
adjustment knob exces-
sively otherwise when you
select 2 cups, the coffee
may be delivered a drop at
a time.
The effect is only visible
after delivering two coffees.
Coffee does not come out
of one of the spouts.
The spouts are blocked.
Clean the spouts with a
toothpick.
The coffee does not come
out of the spouts, but from
around the service door
(A2).
The holes in the spouts
are clogged with dry coffee
dust.
The coffee guide (A3)
inside the service door is
blocked and cannot swing.
If necessary, remove coffee
deposits with a toothpick,
sponge or stiff bristled
kitchen brush.
Thoroughly clean the coffee
guide (A3), particularly near
the hinges.
Water comes out of the
spouts instead of coffee.
The pre-ground coffee may
be blocked in the funnel
(A21).
Clean the funnel (A21)
with a wooden or plastic
fork, clean the inside of the
machine.
The milk does not come out
of the milk spout (C5).
The intake tube is not
inserted or is inserted incor-
rectly.
Insert the intake tube (C4)
in the rubber washer in the
milk container lid (fig. 24).
The milk is not well frothed.
The milk container lid is
dirty.
The frothed milk regulator
is not positioned correctly.
Clean the milk container
lid as described in the
section “Cleaning the milk
container”.
Adjust following the instruc-
tions in the section “Making
cappuccino”.
The milk contains bubbles
or squirts out of the milk
spout.
The milk is not cold enough
or is not semi-skimmed.
The frothed milk regulator
is incorrectly adjusted.
The milk container lid is
dirty.
You should ideally use
skimmed or semi-skimmed
milk at refrigerator tem-
perature (about 5°C). If the
result is still disappointing,
try another brand of milk.
Move the frothed milk
regulator slightly towards
the word “CAFFELATTE”
(see section “Making cap-
puccino”).
Clean the milk container
lid as described in the
section “Cleaning the milk
container”.
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