Step 11 Turn on the power supply and start the appliance, so that it can continuously re‐
lease steam.
During this process let the product stand until the water in the water tank is
completely used up and no steam is sprayed from the steam nozzle.
Step 12 Turn off the host power and unplug the power plug.
Classification
Hardness in
mg / L
Hardness in
mmol / L
Hardness in
dGH / °dH
Descaling fre‐
quency
Soft
0 - 60
0 - 0.60
0.3 - 3.00
More than 1
year or unnec‐
essary
Moderately
hard
61 - 120
0.61 - 1.20
3.72 - 6.75
9 - 12 months
Hard
121 - 180
1.21 - 1.8
6.78 - 10.08
6 - 9 months
Very hard
> 181
> 1.81
> 10.14
3 - 6 months
Descaling frequency is based on the using estimation of 2 tanks per week.
The recommended time of self-cleaning is around 36 hours (based on water hardness
more than 10 °dH).
• Detergent: 200 ml of white v 200 ml water or 380 ml of water + 20 ml of citric
acid.
8. TROUBLESHOOTING
Problem
Possible cause
Solution
No steam is released and
the power light is off.
Connection problem.
Check the power supply ca‐
ble, plug, and outlet.
The appliance is not switch‐
ed on.
Press the ON/OFF button.
No steam is released but the
power light is on.
The water level in the water
tank is too low.
Fill water into the water tank.
Water leakage from the
steam nozzle.
The steam nozzle cracked.
Replace with a new set of
steam hose.
Condensation from the
steam hose.
Lift the steam nozzle in up-
right position.
Water leaking out from the
water tank.
The water tank cracked.
Replace with a new water
tank.
The steam hose is in U-
shape or bent for a long peri‐
od of time.
Lift the steam hose in up-
right position.
8
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