20
PROBLEM
CAUSE
SOLUTION
Inoperative
evaporator
fan
motor.
Check wiring and evaporator fan motor.
Check ADC on Side-by-Sides with electrical
mechanical control. Check the electronic
control on SxS models equipped with the
electronic control system.
Improperly positioned fan blade.
Position fan blade properly. See Figure A.
Evaporated
frosted
up.
Check defrost system timers ADC and
electronic control depending on control
system product is equipped with. Check the
door adjustments, and door gaskets.
Inoperative condenser fan motor.
(Forced air condenser models only)
Replace condenser fan motor.
Restricted air flow over condenser –
On static condensers, be sure you
have 1” between condenser and wall,
and 3” over top, or 1” side of
condenser is clear.
Clean condenser. (Dynamic models only.)
Freezer compartment overloaded –
poor air circulation.
Advise customer.
Low room temperature.(55°)
Advise customer not to install refrigerator
where temperature will drop below 60°F.
Compressor will not maintain proper
temperatures.
Freezer or refrigerator compartment
doors left open.
Advise customer.
Control thermostat out of calibration.
Thermistor checks open or shorted.
Replace control thermostat.
Replace thermistor.
Door gaskets not sealing.
Adjust doors or replace door gaskets.
Control thermostat capillary tube
improperly positioned. Thermistor is
improperly positioned on electronic
control models.
Reposition temperature sensing element.
Shortage of refrigerant.
Check for leaks. *
Restricted
filter
drier
or
capillary
tube. Check for leaks and burnt compressor
windings. *
Freezer compartment too warm.
Evaporator fan motor covered in ice.
Check seal around ice maker fill spout.
Check seal between evaporator cover and
liner. (Side-by-sides only)
Inoperative cold control. (Top mount-
No Frost or Side-by-Side freezer cold
control) Bad electronic control on SxS
equipped with electronic control
system.
Replace cold control or electronic control.
Freezer compartment inlet air duct is
loose or restricted. Door is loose.
Re-install air duct or remove obstruction from
inlet air duct. Adjust door.
Food compartment air return duct
blocked (Top Mount only)
If foam block is frozen, replace block. If duct
is blocked, remove obstruction.
Freezer compartment too cold.
Diffuser (foam block) in top of food
compartment is broken. (Foam block
located in control housing.)
Replace diffuser. (Top Mount only)
Freezer compartment cold control installed
incorrectly. (Side-by-Sides only)
Fig. A
*
See NOTE at bottom of page 18.
5
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