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Data di emissione: Agosto, 2019              Revisione: 0                              Pag. : 19/24 

 

13. TROUBLESHOOTING  GUIDE 

 

NOTE: the following procedures must be performed by a qualified service technician. 

 

Problem Possible 

cause 

Solution 

The machine does not cool, 
or cools only partially and 
the compressor is running 

 

The space around the machine is 
inadequate for ventilation 

 

The refrigeration system is working in 
DEFROST mode 

 

The condenser filter is clogged with 
airborne particles 

 

Fan motor is not running 

 

Refrigerant is leaking 

 

Allow at least 20cm between the 
machine and anything next to it; 
keep it away from heat sources 

 

Return to FREEZE mode 

 

Clean the filter 

 

Check the fan motor’s electrical 
connections and, if disconnected, 
reconnect. If still not operating, 
replace the motor 

 

Locate the leak, eliminate it and 
recharge the system 

The machine does not cool, 
or cools only partially and 
the compressor is not 
running 

 

Electrical components of the compressor 
are not functioning 

 

Some electrical connections are not 
complete 

 

The compressor is malfunctioning 

 

Replace the malfunctioning 
components 

 

Check the contacts and correct 
those incomplete 

Replace the compressor 

The machine over-freeze, 
making the auger movement 
slow or stopped 

 

The product brix is too low 

 

The screw setting for the consistency 
control system is set too far toward the 
“+” position 

 

The limit micro-switch arm is bent away 
from the gear motor and prevents 
contact 

 

The level of the product in the bowl is 
too low 

 

Check the product brix and 
correct 

 

Reset the screw toward the “-“ 
position to produce a thinner 
consistency product 

 

Using pliers, straighten the limit 
switch arm 

 

Add more product or turn the 
refrigeration “Off” 

The machine is noisy 

 

The fan motor blades are hitting internal 
components 

 

Check and correct 

The main power switch is 
“ON” but the unit s not 
running 

 

The fuses are blown 

 

Some electrical connections are not 
complete 

 

The gear motor is malfunctioning 

 

Replace the fuses 

 

Check the contacts and correct 
those incomplete 

Replace the gear motor 

The bowl is leaking 

 

One of the bowl seal is not in place 

Replace or reposition the seal 

The dispensing valve is 
leaking 

 

The dispensing valve has been 
incompletely or incorrectly replaced in its 
position 

 

The free movement of the valve is 
impeded 

 

Dispensing valve o-rings are damaged 

 

Reassemble and replace 

 

Clean and lubricate the valve 
and the valve cylinder with the 
lubricant provided with the 
machine 

Replace the o-rings 

Product is flowing into drip 
tray through drainage pipe 

 

The bell shaped seal between the front of 
the cylinder and the auger hub has not 
been reinstalled properly 

 

The bell shaped shaft seal or the spindle 
bushing seal is damaged or worn 

 

Find the seal and put it back in 
place 

 

Replace the damaged/worn seal 
and check the condition of the 
drive shaft 

The auger is not turning 

 

Some electrical connections are not 
complete 

 

The control board is faulty 

 

The gear motor is malfunctioning 

 

Check the contacts and correct 
those incomplete 

 

Replace the control board 

Replace the gear motor 

The auger is creating noise 
as it rotates 

 

The bell shaped shaft seal has been 
replaced without lubrication or is 
damaged 

 

The auger has been incompletely or 
incorrectly reassembled 

 

Replace or clean and lubricate 
with the lubricant provided with 
the machine 

 

Check and correct 

 

Содержание SORBY DREAM 1

Страница 1: ...Data di emissione Agosto 2019 Revisione 0 Pag 1 24 SLUSH MACHINE OPERATOR S MANUAL ENGLISH PAGE 2 SORBY DREAM 1 SORBY DREAM 2 SORBY DREAM 3 RESTYLING VERSIONS ...

Страница 2: ...nts has been drafted by following the dispositions 2006 42 CE and reports the technical information that are necessary to correctly run all the procedures under safety conditions must be carefully kept protected by a transparent watertight wrapping in order to avoid any damage and must go with the machine during its life including potential changes of ownership In case of loss or damage it s possi...

Страница 3: ...S 10 4 LIFTING TIPS 10 5 TECHNICAL SPECIFICATIONS 10 6 POSITIONING 12 7 CONNECTION TO THE POWER SUPPLY MAINS 13 8 START UP PROCEDURES 14 9 MECHANICAL CONTROLS 15 10 OPERATING INSTRUCTIONS 16 11 SPECIAL MAINTENTANCE 17 Condenser cleaning 17 Control and replacement of seals 18 Winter storage 18 12 DISCLAIMER 18 13 TROUBLESHOOTING GUIDE 19 14 WIRING DIAGRAM 20 ...

Страница 4: ...not play with the appliance Cleaning and user maintenance shall not be made by children without supervision This equipment is not suitable for outdoor use This machine is not suitable for installation in locations where water jets are used and it must not be cleaned by a water jet This appliance must be installed in places where it can be checked by qualified personnel Do not store explosive subst...

Страница 5: ... start up to ensure the best possible cleanliness Caution Electric shock hazard Do not splash water on switches or allow water to flow onto electrical components inside the machine Caution To prevent bacteria growth use only sanitizers approved for plastic and rubber objects failure to do so could create a health hazard Note it is responsibility of the operator to be aware of and conform to the re...

Страница 6: ...ion see figure 1 Unscrew and slip off the knobs then lower the bowl to eliminate any product residue through the dispensing tap Slightly move down the bowl as shown in figure 2 while pulling it outwards this operation will help fully removing it from its seating Simultaneously apply pressure to the two securing tabs Q and lift the dispensing tap I to pull it out of its fixed position see figure 3 ...

Страница 7: ...tic rubber and stainless steel objects Sodium Hypochlorite 2 Rinse well and then place all the components in the sanitizer solution for proper sanitizing the parts must remain fully plunged as recommended by the sanitizer manufacturer Important Carefully follow the sanitizer producer prescriptions in terms of time and modes of usage After respecting the correct sanitizing period rinse well all the...

Страница 8: ...is perfectly engages with the driving shaft Secure all the parts into place by screwing the bolt S in a counter clockwise direction Mount the bowl back on positioning it into place and making sure that it has a tight hold on its gasket see figure 9 to facilitate this procedure we also suggest that the rear part of the bowl be lubricated at the point in which it fits together with its sealing Secur...

Страница 9: ...itized as described previously the sanitizing procedures described below must be performed just prior to start up the machine Remove the main cover and the secondary transparent one Pour sanitizing solution Sodium Hypochlorite 2 into the bowl carefully following the manufacturer prescriptions After restoring the main cover switch on the machine and let the auger rotating leaving the sanitizing sol...

Страница 10: ...ing operations should be carried out with special care The equipment can be lifted with either a manual or engine powered lifting truck by positioning the forks in the base section of the unit The following operations should always be avoided to turn upside down the machine to drag the machine with ropes or others to lift the machine with slings or ropes to shake or rattle the machine and its pack...

Страница 11: ... of the packaging must be kept beyond the range of children as they might represent a potential safety health risk Important In respect of the environment please dispose the packaging as illustrated This symbol means that the machine cannot be disposed as common waste It must be handled in compliance with the provisions of European directive 2002 96 CE Waste Electrical and Electronic Devices WEEE ...

Страница 12: ...mend you to maintain a room temperature between 24 and 32 C c Check that the power mains voltage meets the specifications on the equipment identification plate and that the output available meets the device s power requirements Fit the plug into an earthed socket removing all multiple adaptors FOR FURTHER PRECAUTIONS READ THE SECTION CONNECTION TO THE ELECTRICITY MAINS CAREFULLY d The installation...

Страница 13: ...iciency of the machine causing it to function inadequately but may also cause serious damage to the machine Always verify electrical specifications on the data plate of each machine Data plate specifications always replace the information of this manual For a safe and correct installation it is essential to provide a suitable socket controlled by a thermal cut out switch whose contacts are at leas...

Страница 14: ...centration could seriously damage the mixing parts as well as the gearmotors NEVER USE ONLY WATER Remove the lid Pour the mix obtained into the bowl respecting the maximum capacity of 12 litres see fig 17 Restore the lid making sure to have it pushing against the security system Note Frosty is equipped with a very efficient safety mechanism designed to protect the operator fig 19 it is activated w...

Страница 15: ...left head spiral switch J2 left head freeze off chill switch K3 central head spiral switch J3 central head freeze off chill switch K1 right head spiral switch J1 right head freeze off chill switch Freeze Off Chill switch O Off Wash I Freeze II Chill Warning If the machine is turned off at night with the bowls filled or just partially filled a layer of solid ice may form on the surface due to the n...

Страница 16: ...located on the back of the machine in the following way clockwise to make the product less dense counter clockwise to make the product denser see figure 21 Important This device only changes the consistency of the product to be dispensed It does not affect the cooling temperature of the product Caution When the level of the slush inside the bowl is below the minimum to prevent the product from bec...

Страница 17: ...ly and disconnect the power cable Remove the right panel of SORBY DREAM 1 Remove the left panel of SORBY DREAM 2 Remove the left panel of SORBY DREAM 3 Clean the condenser fins properly with a soft brush or a vacuum cleaner see figure 22 Reassemble the panel back in place CAUTION In order to avoid any kind of damage to the refrigerating system during any special maintenance operation never use a s...

Страница 18: ...es Disconnect all power to the freezer Disassemble wash and sanitize all parts that come into contact with the mix as described in chapter 1 Clean also all the exterior panels Reassemble all these parts Cover the machine with the original package to protect it from dust or other contaminating elements Place the machine in dry location 12 DISCLAIMER The manufacturer declines all responsibility for ...

Страница 19: ...er consistency product Using pliers straighten the limit switch arm Add more product or turn the refrigeration Off The machine is noisy The fan motor blades are hitting internal components Check and correct The main power switch is ON but the unit s not running The fuses are blown Some electrical connections are not complete The gear motor is malfunctioning Replace the fuses Check the contacts and...

Страница 20: ...Data di emissione Agosto 2019 Revisione 0 Pag 20 24 14 WIRING DIAGRAM ...

Страница 21: ...Data di emissione Agosto 2019 Revisione 0 Pag 21 24 ...

Страница 22: ...Data di emissione Agosto 2019 Revisione 0 Pag 22 24 ...

Страница 23: ...Data di emissione Agosto 2019 Revisione 0 Pag 23 24 ...

Страница 24: ...Data di emissione Agosto 2019 Revisione 0 Pag 24 24 Electrolux Professional SPA Viale Treviso 15 33170 Pordenone www electrolux com professional ...

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