are not sure of the APN of the SIM card, consult the SIM card provider. Also, double check if
data plan has been activated for the SIM card.
7.
My PeTrack’s GPS location seems off and hasn’t updated in a while but my pet is moving
around often.
a.
Is the battery dead?
b.
Is there money on the SIM card?
c.
Is your pet outside? (if indoors GPS and GSM reception will be limited)
d.
Is it powered on? (you might think its ON, but it’s actually been OFF)
e.
If above points are covered, then try and Text command:
703#0000
to refresh
your PeTracks GPS module, and help it locate a new array of satellites in the area.
REMEMBER:
Your PeTrack will fall asleep automatically after sitting still for more than 3 minutes,
if you’re trying to setup your APN, or call it, or text it, or just getting it to respond, you need to either
physically shake the unit every minute while you’re outside or it needs to be attached to an active
pet which is outside. Otherwise you’ll have no response, as it’s completely dependent on motion
detection to conserve its battery power.
All information and instructions included in this manual are current as of November 2016.
However, due to the fluid nature of advancing technology, some characteristics may change or need
modifications in the future. Should you encounter any problems or have any further questions about
your purchase, please visit our website
and contact us through our Contact Us
page. To download the large PDF digital version of this guide visit:
http://www.ElectroFlip.com/UserGuides/PeTrack.pdf
This document is a property of ElectroFlip LLC (www.ElectroFlip.com).
No unauthorized reproduction is allowed.
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