EVERSE 8
Troubleshooting | en
55
Electro-Voice
User manual
2022-10 | 02 | F.01U.401.530
8
Troubleshooting
Problem
Possible Cause(s)
Action
1.
No sound
Improper gain
Verify all the sources are on. If the source is a condenser
microphone, make sure the mic is plugged into
INPUT 1
via XLR and phantom power is enabled in the menu.
Inspect the VU meters on LCD or in the app. If there is
signal present on the VU meters, increase the input and
gain controls to the required level. If there is no signal
present on the VU meters, then check the wiring.
Sources not
connected
Check all cables between the source and the
loudspeaker with a multimeter or cable tester. Replace
any suspect cables with a known good cable.
2.
Poor Low-
Frequency
Response
With
SUB
menu
cross-over frequency
activated
If no subwoofers are used with the system, select the
OFF
position.
SPEECH
mode is
active
In the DSP control menu, change the
MODE
to
MUSIC
,
LIVE
, or
CLUB
DSP controls, page 34 for more
details.
Input
PRESET
is not
set to
FLAT
In the INPUT DSP control menu, change
PRESET
to
FLAT
INPUT DSP control menu, page 46 for
more details.
EQ
is active
In the INPUT and DSP control menu, reset all EQs in the
low frequencies. Refer to
INPUT DSP control menu, page 46 for more details.
3.
Intermittent output
such as cracking or
distortion
Faulty connection
Check all connections at loudspeaker to ensure they are
all clean and tight. If the problem persists, check the
wiring. See problem 1.
4.
Constant noise
such as buzzing,
hissing or humming
Defective source or
other electronic
device
If noise is present, but no program material is playing,
evaluate each component as necessary to isolate the
problem. Most likely there is a break in the signal path.
Poor system
grounding or ground
loop
Check and correct the system grounding, as required.
Input gain is not at a
microphone level.
Slowly increase the INPUT LEVEL to engage the
microphone pre-amp.
Mobile device is
connected via USB
and 3.5 mm jack
simultaneously.
Some mobile devices, such as laptops and mobile
phones, may introduce ground loops if the loudspeaker is
charging the mobile device while simultaneously
connected via the 3.5 mm audio input jack. Connect the
audio via Bluetooth®, or disconnect from the USB jack.
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