8
TROUBLESHOOTING
Problem
Possible Cause
Solution
Quantity of mist
reduced
Precipitation on ultrasonic
oscillator’s surface
Use the small brush to clean it
Water exceeds the max water
line
Remove the excess water
Float valve is stuck, not in the
designated location
Reposition the float valve so that it
slides within the float tube.
Faulty fan
Speak to manufacturer / retailer
Mist smells bad
New appliance
Clean the water tank with white
vinegar, wipe dry, then leave with the
lid off in a cool area for some time
The water tank is dirty
Clean the water tank
Replace the water
No mist and no airflow
from the outlet, but the
power light is on
Water exceeds the max water
line
Remove the excess water
Fan broken
Speak to manufacturer / retailer
No mist, but the power
light is on and airflow
from the outlet
Float valve is upside down
Change the direction of the float valve
ensuring the side labelled “up” is at
the top.
The atomizer is damaged
Speak to manufacturer / retailer
Space between the lid and the
tank
Ensure the lid is correctly fitted.
Abnormal noise
Placed on a un level surface
Move to a flat level surface
Float valve has deteriorated
Replace the float valve
Objects fallen into the fan
Turn the humidifier off, empty the
water tank, and ensure there is no
foreign objects inside.
No mist, no airflow
from the outlet, no
power light
The power is not plugged in or
the unit is not turned on
Check the circuit and turn on the
power button
Water flow into the fan
Turn off, pour out water, and dry the
humidifier upside down for 24 hours.
Front indicator flashing
red
Water level is lower than the
detecting needle
Fill it with water
Water tank is empty
Fill it with water
