7
8. Trouble shooting
Problem
Possible Cause
Solution
After switching on the
power, the appliance is
not working.
1) Fault in one of the circuits.
2) The fuse is burned.
3) The plug is loose.
To be checked and repaired by
specialized technician.
A noise can be heard
from the steam tube but
the generated steam is
weak.
The remaining water in the
water tank was not removed
after use.
Raise the water tank, dump the
remaining water, wash the
water tank and refill with clean
water.
Water leaking from the
steam head.
1) The steam head maybe
broken.
2) The steam head was used in
horizontal position.
1) Replace the steam head
with a new one.
(Please contact our authorized
dealer or after- sales service
center for assistance)
2) Use the steam head with the
position
of
upside
and
downside.
Water spilled out from
the water tank.
Water tank is broken or
cracked.
Replace the water tank.
(Please contact our authorized
dealer or after- sales service
center for assistance)
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