English
Problem
Points to check and possible solutions
13. The signal frequency does not
change after installing the
“Monitor information file” from the
supplied utility disk on a Windows
98/2000/Me/XP PC.
Use the graphics board’s utility software to
change the input signal frequency.
14. The USB function does not
operate.
Check that the USB cable is correctly connected.
Check that the PC and OS are USB compliant.
(For verification of USB support, consult the
manufacturer of each system.)
Check the USB setting in the PC's BIOS. (For
details, refer to the PC user's manual.)
15. The PC freezes.
The peripherals connected to the
USB downstream ports do not
operate.
Check that the USB cable is connected correctly.
Try connecting the peripheral to another USB
downstream port. If the problem is solved by
doing this, contact an EIZO dealer. (For details,
refer to the manual of the PC.)
Try executing the following method.
-
Restarting the PC
-
Connecting the PC and peripherals directly
If the problem is solved by doing this, contact an
EIZO dealer.
The power switch on an Apple keyboard will not
operate when connected to a USB downstream
port on the monitor. Connect the keyboard
directly to the Apple PC. (For details, refer to the
Apple PC user's manual.)
34
7.
TROUBLESHOOTING