background image

- 38 -

Chapter 5   Troubleshooting

5-2.  Imaging problems

Problem

Possible cause and remedy

1.  The screen is too bright or too dark.

• 

Use “Brightness” in the Setting menu to adjust it (see 

“Color” (page 20)

). (The LCD monitor backlight has a limited life 

span. When the screen becomes dark or begins to flicker, contact your local EIZO representative.)

2.  Afterimages appear

• 

Afterimages are particular to LCD monitors. Avoid displaying the same image for a long time.

• 

Use the screen saver or power saving function to avoid displaying the same image for extended periods of time.

3.  Green/red/blue/white dots or defective dots 

remain on the screen.

• 

This is due to LCD panel characteristics and not a malfunction.

4.  Interference patterns or pressure marks 

remain on the screen.

• 

Display a white or black image over the entire screen. The symptom may disappear.

5.  Noise appears on the screen.

• 

When inputting HDCP system signals, normal images may not be displayed immediately.

6.  (DisplayPort signal input) 

When you switch the power back on or 

return from power save mode, windows or 

icons may have shifted position.

• 

In the Setting menu, set “DP Power Save” to “Off” (see 

“DP Power Save” (page 36)

).

7.  (DisplayPort or HDMI input) 

The color shown on the screen is not cor-

rect.

• 

 Try changing “Input Color Format” in the Setting menu (see 

“Input Color Format” (page 29)

).

• 

 For HDMI signal input, try changing “Signal Format” in the Setting menu (see 

“Signal Format” (page 36)

).

8.  The image does not display on the entire 

screen.

• 

Try changing “Picture Expansion” in the Setting menu (see 

“Picture Expansion” (page 29)

).

• 

For HDMI signal input, check whether “Signal Format” is set to “PC” in the Setting menu (see 

“Signal Format” (page 

36)

).

Содержание ColorEdge CG2420

Страница 1: ...ourself with safe and effective usage Please refer to the Setup Guide for basic information ranging from connection of the monitor to a PC or external device to using the monitor The latest User s Man...

Страница 2: ...val system or transmitted in any form or by any means electronic mechanical or otherwise without the prior written permission of EIZO Corporation EIZO Corporation is under no obligation to hold any su...

Страница 3: ...n of the rubber Check the desk surface before use It takes about 3 minutes under our measurement conditions for the performance of electrical parts to stabilize Please wait 30 minutes or more after th...

Страница 4: ...brought into a room or the room temperature goes up quickly dew condensation may occur on the interior and exterior surfaces of the monitor In that case do not turn the monitor on Instead wait until t...

Страница 5: ...pter 2 Basic Adjustments Settings 16 2 1 Switch Operation Method 16 2 2 Switching Input Signals 17 2 3 Switching the display mode color mode 18 Display Modes 18 Chapter 3 Advanced Adjustments Settings...

Страница 6: ...7 Required System Environment 47 Connection Procedure Setup of USB Function 47 6 5 Specifications 48 Dimensions 50 Main Default Settings 52 Accessories 52 Chapter 7 Glossary 53 Appendix 55 Trademark 5...

Страница 7: ...hree digital signal inputs DVI D 1 HDMI 1 DisplayPort 1 DisplayPort connector applicable to 8 bit and 10 bit 3 HDMI connector applicable to 8 bit 10 bit and 12 bit 3 4 Can handle PC signals in HDMI in...

Страница 8: ...n calibration sensor Do not touch the built in calibration sensor It may reduce the measurement accuracy of the built in calibration sensor or result in injury or equipment damage Attention A high tem...

Страница 9: ...ate the switches according to the operation guide The switch indicator is lit white when you turn the power on 3 Power switch Turns the power on or off The switch indicator is lit when you turn the po...

Страница 10: ...s used for transportation Attention Firmly grasp and hold the monitor by the bottom while grabbing the handle and carefully convey the monitor so as not to drop it Do not hold the sensor section on th...

Страница 11: ...ad me file ColorNavigator 6 An application software for measuring and calibrating monitor characteristics and generating ICC profiles for Windows and Apple ColorSync profiles for Macintosh The monitor...

Страница 12: ...When using digital signal input DVI D DisplayPort HDMI PC signal Resolution Vertical scan frequency 640 x 480 60 Hz 720 x 400 70 Hz 800 x 600 60 Hz 1024 x 768 60 Hz 1280 x 960 60 Hz 1280 x 1024 60 Hz...

Страница 13: ...ignal 2 Resolution Vertical scan frequency 24Hz 25Hz 30Hz 50Hz 60Hz 640 x 480 720 480 480i 720 480 480p 720 576 576i 720 576 576p 1280 720 720p 1920 1080 1080i 1920 1080 1080p 2 To display video signa...

Страница 14: ...pull down menu 5 Click the Apply button 6 When a confirmation dialog box is displayed click Keep changes Windows 8 1 Windows 8 Windows 7 1 For Windows 8 1 Windows 8 click the Desktop tile on the Start...

Страница 15: ...n the keyboard and select Change 4 The list of selectable resolutions is displayed Select the desired resolution 5 Your selection will be reflected immediately If you are satisfied with the selected r...

Страница 16: ...eration Method 1 Displaying the operation guide 1 Touch any switch except The operation guide appears on the screen 2 Adjusting setting 1 Touch a switch for adjustment setting The Adjustment Setting m...

Страница 17: ...gs 2 2 Switching Input Signals When a monitor has multiple signal inputs the signal to display on screen can be changed When the input signal is switched the connector name of the displayed signal app...

Страница 18: ...ColorNavigator 6 color management software CAL1 Displays the screen adjusted by ColorNavigator 6 and SelfCalibration CAL2 CAL3 Note The Setting menu and the Mode names cannot be displayed at the same...

Страница 19: ...except The operation guide appears 2 Select The Setting menu appears 2 Adjusting setting 1 Choose a menu to adjust set with and then select The Sub menu appears 2 Choose an item to adjust set with and...

Страница 20: ...ly when matching colors on multiple monitors Note Use the values shown in cd m2 K and as a guide only Function Adjustable range Description Note Color Mode Custom Adobe RGB sRGB CAL1 CAL2 CAL3 Select...

Страница 21: ...f the monitor varies depending on the input signal however the variation rate is not simply proportional to the input signal The control performed to keep the balance between the input signal and the...

Страница 22: ...yable by the monitor to be displayed Color gamut displayable by the monitor Color gamut defined by standard Color gamut displayed on screen The diagrams on the left are conceptual diagrams and do not...

Страница 23: ...Adjustable range Description Note Color Mode Custom Adobe RGB sRGB CAL1 CAL2 CAL3 Select the desired mode according to the monitor application For more information on how to switch modes see 2 3 Swit...

Страница 24: ...gamut defined by each standard can be selected To set a color gamut other than those specified by each stan dard specify the color coordinates of each RGB color and the display method Clipping of colo...

Страница 25: ...as a standalone unit are explained For the settings in ColorNavigator 6 refer to the ColorNavigator 6 User s Manual stored on the CD ROM Attention It is necessary to wait at least 30 minutes after tu...

Страница 26: ...Settings Schedule Start time Power Save Immediately Off Select the timing to execute SelfCalibration upon reaching the time set in the schedule Power Save To be executed under any of the following co...

Страница 27: ...ct Feb May Aug Nov Mar Jun Sep Dec Biannually Jan Jul Feb Aug Mar Sep Apr Oct May Nov Jun Dec Annually Jan to Dec Usage Time Every 50 hours to Every 500 hours Week 1st week to 5th week When the execut...

Страница 28: ...6 is started the date and time are automatically set For details refer to the Color Navigator 6 User s Manual stored on the CD ROM Standard Mode SelfCalibration On Off Switch between enabling disablin...

Страница 29: ...n full screen while maintaining the 16 9 aspect ratio Aspect Ratio Displays an image in full screen However since aspect ratios are maintained part of an image may not be visible in horizontal or vert...

Страница 30: ...range of such signals can be extended to match the actual contrast ratio of the monitor Auto The monitor automatically recognizes the brightness range of input signals and displays images appropriate...

Страница 31: ...gh which signals are input so that the screen can be displayed When an external device enters the power saving mode the monitor automatically displays another signal When set to Off the monitor displa...

Страница 32: ...creen to the uppermost position of the stand and setting the screen tilted upward USB CHARGE Port Normal Charging Only The CHARGE USB downstream port of the monitor supports USB 3 0 quick charging By...

Страница 33: ...ore power consumption of the monitor varies even in the power saving mode depending on the connected devices Indicator Off 1 to 7 The brightness of the power switch and the operation switches when the...

Страница 34: ...an be selected Adjustable range English Deutsch Fran ais Espa ol Italiano Svenska Japanese Simplified Chinese Traditional Chinese Information You can check the monitor information model name serial nu...

Страница 35: ...ministrator Settings menu 1 Menu display 1 Touch to turn off the monitor 2 While touching the leftmost switch touch for more than 2 seconds to turn on the monitor The Administrator Settings menu appea...

Страница 36: ...e monitor recovers from power saving mode window or icon positions may be shifted If that occurs set this function to Off DUE Priority Brightness Uniformity This product is equipped with a Digital Uni...

Страница 37: ...hite This problem may occur when a PC is connected via the DisplayPort connector onnect with the signal cable specified by EIZO turn off the monitor and then turn it on again 2 The message below appea...

Страница 38: ...marks remain on the screen Display a white or black image over the entire screen The symptom may disappear 5 Noise appears on the screen When inputting HDCP system signals normal images may not be dis...

Страница 39: ...is set to Charging Only the peripheral device will not work Try changing to a different USB port on the PC Try changing to a different USB port on the monitor Reboot the PC If the peripheral devices w...

Страница 40: ...s possible that measurement could not be performed correctly Ensure that the built in calibration sensor is not exposed to strong light such as direct sunlight Try executing correlation using ColorNav...

Страница 41: ...uct when attaching the arm or stand Clearance between screw holes 100 mm 100 mm External dimensions of the VESA mount section of the arm or stand 122 mm 122 mm or less Plate thickness 2 6 mm Must be s...

Страница 42: ...stable surface with the panel surface facing down 2 Remove the stand As shown below keep the lock button pressed down 1 and slide the stand towards the stand base until it stops 2 Then lift the stand...

Страница 43: ...optional stand 2 Lay the LCD monitor on a soft cloth spread over on a stable surface with the panel surface facing down 3 Attach the original stand As shown below insert the four tabs on the stand to...

Страница 44: ...able holder is supplied with this product Use the cable holder to organize the cables connected to the monitor Attachment procedure 1 Pass the cables through the cable holder 2 Close the cable holder...

Страница 45: ...be inserted either perpendicular or parallel to the stand Change the orientation of the cable holder in line with the direction of the cables Detachment procedure 1 Close the cable holder 2 While hold...

Страница 46: ...erbolt connector Digital DVI Signal cable PM200 Signal cable FD C39 Signal cable HH200HS option Note The input signal changes each time the operation switch on the front of the monitor is touched When...

Страница 47: ...actures When the monitor is in power saving mode devices connected to the USB downstream port will still work Therefore power consumption of the monitor varies depending on the connected devices even...

Страница 48: ...Vertical scan frequency 24 Hz to 61 Hz VGA TEXT 69 Hz to71 Hz Frame Synchronization Mode 23 75 Hz to 30 5 Hz 47 5 Hz to 61 0 Hz Dot clock Max 164 MHz USB Port Upstream port 1 downstream port 3 The CHA...

Страница 49: ...ight Without Stand Approx 5 0 kg Height adjustment 155 mm Tilt 0 145mm Tilt 35 Tilt Up 35 down 5 Swivel 344 Vertical Rotation Clockwise 90 Operating Environment Requirements Temperature 0 C to 35 C 32...

Страница 50: ...er 6 Reference Dimensions Unit mm 341 5 5 3 5 491 3 636 4 30 64 344 155 34 62 7 245 11 325 4 362 396 551 519 8 554 4 565 4 647 2 9 0 3 5 5 145 265 413 558 100 VESA 131 131 100 VESA 227 2 227 2 122 6 6...

Страница 51: ...51 Chapter 6 Reference Unit mm 572 4...

Страница 52: ...Auto is enabled Auto Input Range DVI input Full DisplayPort input Auto HDMI input Auto Noise Reduction Off Auto Input Detection Off Menu Rotation 0 USB CHARGE Port Normal Power Save On Indicator 4 Bee...

Страница 53: ...DVI is a digital interface standard DVI allows direct transmission of the PC s digital data without loss This adopts the TMDS transmission system and DVI connectors There are two types of DVI connecto...

Страница 54: ...lue based on the CIELUV and CIELAB color spaces CIELUV and CIELAB are color spaces that describe the relationship between color and human vision in which L corresponds to perceived brightness Resoluti...

Страница 55: ...mark of the United States Environmental Protection Agency in the United States and other countries GRACoL and IDEAlliance are registered trademarks of International Digital Enterprise Alliance NEC is...

Страница 56: ...ZO Corporation in Japan and other countries ColorNavigator EcoView NET EIZO EasyPIX EIZO Monitor Configurator EIZO ScreenSlicer G Ignition i Sound Re Vue Screen Administrator and UniColor are trademar...

Страница 57: ...n a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to ra...

Страница 58: ...this monitor so as to keep interference within the limits of a Class B digital device AC Cord Shielded Signal Cable enclosed Canadian Notice This Class B digital apparatus complies with Canadian ICES...

Страница 59: ...ct installation disaster faulty maintenance and or improper repair by third party other than EIZO and Distributors b Any incompatibility of the Product due to possible technical innovations and or reg...

Страница 60: ...f in Kraft treten c Jegliche Verschlechterung des Sensors d Jegliche Verschlechterung der Bildschirmleistung die durch Verschlei teile wie das LCD Panel und oder die Hintergrundbeleuchtung usw hervorg...

Страница 61: ...am liorations techniques et ou r glementations possibles c Toute d t rioration du capteur d Toute d t rioration des performances d affichage caus e par la d t rioration des l ments consommables tels q...

Страница 62: ...debida a posibles innovaciones t cnicas y o reglamentaciones c Cualquier deterioro del sensor d Cualquier deterioro en el rendimiento de la visualizaci n causado por fallos en las piezas consumibles...

Страница 63: ...tributori b Qualsiasi incompatibilit del Prodotto dovuta a possibili innovazioni tecniche e o normative c Qualsiasi deterioramento del sensore d Qualsiasi deterioramento delle prestazioni dello scherm...

Страница 64: ...er c Alla f rs mringar av sensorn d Alla f rs mringar av bildens prestanda beroende p f rbrukningsdelar s som LCD panel och eller bakgrundsbelysning etc t ex ndringar i ljusstyrka j mnhet i ljusstyrka...

Страница 65: ...65 Appendix EIZO Corporation EIZO EIZO EIZO EIZO i 5 ii 30 000 5 10 000 EIZO EIZO 5 EIZO EIZO EIZO EIZO LCD pixel pixel LCD EIZO EIZO EIZO EIZO EIZO EIZO...

Страница 66: ...66 Appendix EIZO Corporation EIZO EIZO EIZO EIZO i 5 ii 30 000 5 10 000 EIZO EIZO 5 EIZO QC EIZO EIZO EIZO EIZO EIZO EIZO EIZO EIZO EIZO...

Страница 67: ...67 Appendix EIZO Corporation EIZO EIZO EIZO EIZO i 5 ii 3 10000 10000 5 EIZO 5 EIZO EIZO EIZO EIZO a EIZO b c d LCD e f g h i LCD EIZO EIZO...

Страница 68: ...hrt http www eizoglobal com Kunden in der Schweiz entnehmen Informationen zum Recycling der folgenden Website http www swico ch Informations sur le recyclage Ce produit doit tre jet aux points de col...

Страница 69: ...n N r denna produkt kasseras ska den hanteras och tervinnas enligt landets f reskrifter f r att reducera milj p verkan N r du kasserar produkten ska du kontakta en distribut r eller representant i dit...

Страница 70: ...myyj n tai tyt ryhti n maassasi Yhteystiedot l ytyv t EIZOn Internet sivustolta http www eizoglobal com Wykorzystanie surowc w wt rnych Ten produkt po zu yciu powinien by zbierany i przetwarzany zgodn...

Страница 71: ...lovan v s lade s legislat vou va ej krajiny aby sa zn ilo za a enie ivotn ho prostredia Ke sa chcete zbavi tohto v robku kontaktujte pros m distrib tora alebo pobo ku vo va ej krajine Zoznam kontaktn...

Страница 72: ...distribuitor sau un afiliat al rii respective Adresele de contact le g si i pe pagina de web al EIZO http www eizoglobal com Geri D n m Bilgisi Bu r n n at laca zaman lkenizin evre kirlili inin azalt...

Страница 73: ...U M CG2420 03V25549A1 1st Edition February 2016 Copyright 2016 EIZO Corporation All rights reserved...

Отзывы: