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GB
20
Warranty conditions:
iSC GmbH guarantees the repair of defects or replacement of the equipment in accordance with the overview
below, whereby statutory guarantee claims are not affected.
With regard to consumables, wear parts and missing parts iSC GmbH guarantees a correction of defects or a
new delivery only if the defect is reported within 24 hours (consumables), 5 work days (missing parts) or 6
months (wear parts) after purchase and the purchase date is verified with the bill.
In case of defects concerning the material or construction, we kindly request you to submit the equipment
together with the fully completed warranty card supplied with the equipment. It is important that you enter an
exact description of the defect.
To do so, answer the following questions:
n
Did the equipment work at all or was it defective from the beginning?
n
Did you notice anything (symptom or defect) prior to the failure?
n
What malfunction does the equipment have in your opinion (main symptom)?
Describe this malfunction.
Category
Example
Warranty
Defect with regard to material or
construction
24 months
Wear parts
Spark plug, air filter
6 months
Consumables
Cutting blade
Warranty only in case of an
immediate defect (24 hours after
purchase / date on the bill)
Missing parts
5 work days
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