11. GETTING THE CO ALARM SERVICED
If your CO Alarm fails to work after you have carefully read all the instructions, checked
the unit has been installed correctly, and ensured that it has good batteries
connected (‘pull’ tag should be removed), return it for repair or replacement. This should
be where it was purchased, or alternatively return it in a padded box to “Customer
Assistance and Information” at the nearest address given on the CO Alarm or in this
leaflet. (If the unit is beeping then remove the battery if replaceable or cut the end of life
wire on the Ei205ENA shown in figure 5b - page 16). State the nature of the fault, where
the CO Alarm was purchased, and the date of purchase.
12. GUARANTEES
Ei Electronics guarantees Carbon Monoxide Alarms Model Ei203EN (excluding
replaceable batteries) for one year from date of purchase against any defects that are
due to faulty materials or workmanship.
Ei Electronics guarantees Carbon Monoxide Alarms Models Ei204EN & Ei205EN
(excluding replaceable batteries) for two years from date of purchase against any
defects that are due to faulty materials or workmanship.
Ei Electronics guarantees Carbon Monoxide Alarms Models Ei205ENA & Ei205CEN
(excluding batteries) for five years from date of purchase against any defects that are
due to faulty materials or workmanship. These guarantees only apply to normal
conditions of use and service, and do not include damage resulting from accident,
neglect, misuse, unauthorised dismantling, or contamination howsoever caused. These
guarantees exclude incidental and consequential damage. If the Carbon Monoxide
Alarm should become defective within the guarantee period, it must be returned to
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