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4
Troubleshooting Procedures
Run Diagnostics function
One of the menu items in the Functions screen on the Fiery X3e Operation Panel is Run
Diagnostics. Select Run Diagnostics if you want to run Video Diagnostics.
Video Interface Diagnostics
If you suspect there may be a problem with the video interface on the Fiery X3e board
(for example, the print quality of output is poor), you can run Video Diagnostics. Video
Diagnostics loops data internally, comparing data sent with data received to make sure no
errors have occurred.
T
O
RUN
V
IDEO
D
IAGNOSTICS
1.
Power on the copier. Once the Fiery X3e has reached the Info screen, press the Menu key
to view the Functions menu.
2.
Select Run Diagnostics, then Video Diagnostics.
3.
If “Video Diags passed” appears, press the Menu (or Set) key to return to the Functions
menu.
4.
If “Video Diags failed” appears, then to fix the problem you may have to replace the
Fiery X3e board.
Press the key 5 times
Functions
Run Diagnostics
Diagnostics
Video Diagnostics
Diagnostics
Press the Set key to select
Press the Set key to select
Functions
Print Pages
