UPS RMH700/1000/1500
Instruction Manual
RMH Series
Page 34 of 37
13.4 Service hotline:
In the event that, contrary to expectations, problems occur with the UPS or you
require safety information, please contact our service hotline on the following
phone or fax numbers:
Tel. no.:
0049 / (0) 7542 –9353-0
Fax no.:
0049 / (0) 7542 – 9353-300
If it is not possible for you to get in touch by telephone, we have set up an e-
mail contact address for you:
In addition, you can contact the department or subsidiary you need directly at
the following Internet address:
http://www.effekta.com/html/kontakt.html
13.5 Maintenance and service contracts
EFFEKTA Regeltechnik GmbH offers you suitable maintenance and customer
services that ensure the highest possible reliability and availability of your UPS
equipment.
In addition, as part of a maintenance contract, our expert technical personnel
can provide you with support in the following areas:
o
Regular checking of the equipment, especially the batteries, as well as
timely replacement and disposal of batteries;
o
Checking of the UPS installation;
o
Disposal of defective or deteriorated components;
o
Environmentally-friendly disposal of batteries.
Our entire range of services is presented at:
http://www.effekta.com/html/service.html
or alternatively, you can contact us directly at the above addresses.
