UNEEG™ Home Data Manager
User Manual For Medical Professional And Patient | English |
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6. TROUBLESHOOTING
Problem
Possible cause
Possible solution
The computer informs
that download failed.
SubQ device is
disconnected.
Reconnect the SubQ device.
See section 3.4.
USB stick is
disconnected.
Reconnect the USB stick
See section 0. If the problem
persists, change the USB
stick and contact your
medical professional.
See section 3.9.
Other error.
Disconnect the SubQ device
and contact your medical
professional.
The computer informs
that hard drive is full.
The storage capacity of
the computer is full.
Contact your medical
professional.
The computer informs
that USB stick is full.
No more free storage
space on the USB stick.
Replace USB stick with
another UNEEG medical
USB stick and contact your
medical professional.
See Table 1 for information on how to react in different situations.
Table 1: Troubleshooting
