UNEEG™ Home Data Manager
28
| English | User Manual For Medical Professional And Patient
Problem
Possible cause
Possible solution
The computer
screen is off.
The screen automatically
turns off after 5 minutes
if application is not used.
Reactivate the computer
by pressing any key and
the screen automatically
turns on.
The computer has been
without power supply
for more than one hour
and is in sleep mode.
Reconnect the power
adaptor for the computer
and turn on the computer.
See section 3.2 and 3.3.
The power supply for
the computer is
disconnected.
Reconnect the power
adaptor for the computer
and turn on the computer.
See section 3.2 and 3.3. You
may need to resume the
data transfer from the SubQ
device. See section 3.6.
The computer has been
turned off.
Turn the computer back on
by pressing and holding the
power button.
See section 3.3.
The computer screen
informs to connect
USB stick
No UNEEG USB stick
is connected.
Connect the supplied
UNEEG USB stick to the
computer or contact your
medical professional.
Invalid USB stick not
supplied by UNEEG
medical is used.
Use supplied UNEEG
medical USB stick or
contact your medical
professional.
The computer
informs to connect
the SubQ device.
Computer is not in laptop
mode.
Position computer in laptop
mode as shown on
FIGURE C.
For further assistance regarding SubQ device use or unexpected
events, contact your medical professional.
