Step 2: check the volume
Many devices have built-in safety settings that reduce the volume when an audio
device is connected using the headphone jack. Please check that your volume is
turned all the way up to 100% after plugging in the EdComm programming cable to
your device.
Some devices, especially in Europe, have a hard lock on volume whenever an audio
device is detected. This
means that the device is ‘locked’ to only deliver a maximum
volume of approximately 75% of the device max volume when an audio device is
detected. To correct this, go into the device’s settings and disable the hard lock, to
enable the device to emit true full volume, even with an audio device plugged in.
Step 3: check your browser
Ensure you have a compatible web browser installed. We recommend running all of
the programming applications using Chrome for best results.
Setting up Mac computers
Step 1: check the volume
Some Macs experience audio clipping errors when attempting to program Edison. If
you experience these issues, please try dropping your volume from 100% to
between 50% and 90% instead.
Many devices have built-in safety settings that reduce the volume when an audio
device is connected using the headphone jack. Please check that your volume is set
to the correct volume level after plugging in the EdComm programming cable to your
device.
Step 2: check your browser
Ensure you have a compatible web browser installed. We recommend running all of
the programming applications using Chrome for best results.
Setting up tablets
Step 1: check the volume
Many devices have built-in safety settings that reduce the volume when an audio
device is connected using the headphone jack. Please check that your volume is
turned all the way up to 100% after plugging in the EdComm programming cable to
your device.
Some devices, especially in Europe, have a hard lock on volume whenever an audio
device is detected. This means t
hat the device is ‘locked’ to only deliver a maximum
