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17. Trouble Shooting 

If you suspect there is a fault with your receiver, please check the following trouble shooting guide   
Before calling authorized service agent. 

 

Warning! Under no circumstances attempt to repair the receiver yourself. Tampering with the receiver may result in 
fatal electric shock and will invalidate your warranty. 

Symptom

Possible cause 

Settings you made in the menu 
have not change 

The receiver lost power before being able to enter into standby mode 
Some of the Settings saved by user can be deleted partly or fully 

No signal 

The level of signal is weak   
LNB is out of order   
The cable from the LNB is incorrectly Connected (short circuit or open circuit)
The position of dish is aligned incorrectly 

Receiver is on but no picture or 
sound except the following 
messages (NO TV program) 

Channel is not available 

Channel is scramble 

Receiver not responding to remote 
control unit 

RCU batteries are dead or inserted incorrectly 
The RCU is pointing toward wrong direction   

Poor picture Quality 

The level of Signal strength is low 

No sound 

The cable is connected incorrectly 
The Volume level is low 
Muting function is active 

No display on the LED Display 
Panel 

The power cord is not plugged in correctly. 

No picture on the screen 

Receiver is in Standby mode 
RCA Jack or cable is not connected firmly to the video output port of 
television
Incorrect channel or video output is selected on television 
Brightness level of your TV set is incorrectly defined 

Содержание DV3 C

Страница 1: ...User s Guide www edision gr...

Страница 2: ...10 8 13 TV RADIO 11 8 14 CHANNEL LIST 11 8 15 SLEEP 12 8 16 PAGE UP PAGE DOWN 12 8 17 TEXT 12 8 18 SUBTITLE 12 8 19 FIND 12 8 20 ZOOM 12 8 21 MENU 12 8 22 VIDEO FORMAT 13 8 23 EXIT 13 9 SERVICE 13 9 1...

Страница 3: ...e All Channel 26 11 9 3 Save default value 26 11 10 INFORMATION 26 12 CONDITIONAL ACCESS 27 12 1 CA SETTING 27 12 2 COMMON INTERFACE 27 13 APPLICATION 27 13 1 YOUTUBE 27 13 2 RSS READER 28 13 3 WEATHE...

Страница 4: ...HE TV Disconnect the HD Receiver from the mains before connecting or disconnecting the cable from the satellite dish FAILURE TO DO SO CAN DAMAGE THE TV EARTHING The LNB cable MUST BE EARTHED to the sy...

Страница 5: ...Favorite channel list editing z True color On Screen Display OSD z Full Picture In Graphic PIG function z Electronic Program Guide EPG for on screen channel information z Subtitle supported z Teletext...

Страница 6: ...u OK To select menu option or to update on entry KEY To adjust volume level or to move cursor left or right in the menu v KEY To change channels or to move cursor up or down in the menu Page Page v To...

Страница 7: ...f your receiver Do not connect the unit to the mains socket until all other connections have been made and checked POWER ON OFF SWITCH To switch ON OFF the receiver power supply LNB IN 13 18V 400mA MA...

Страница 8: ...nector on the receiver and the other end to the REC or Receiver connector on the DiSEqC 1 2 motor Connect the coaxial cable from the LNB to the LNB connector on the DiSEqC 1 2 motor All our receivers...

Страница 9: ...the Wi Fi setting menu 3 Connecting to the 3G Connect the network via the 3G dongle Plug in the USB that has 3G dongle Note 1 Make sure the distance between the Wi Fi access point and the product is n...

Страница 10: ...B Type 8 2 Power 1 Press Power Key can enter the Standby state 2 In Standby state press Power Key again can call back the unit and go on play the previous channel 3 User can also disconnect the device...

Страница 11: ...ght Stereo Mono 8 11 Information In full screen press INFO key press INFO key and RED key can open information screen in the window shows the parameters of current channel 8 12 EPG 1 The STB has an El...

Страница 12: ...l List 2 Press Red key to change the different group Which you can watch like below 3 Press Green key to display details information for EPG Now 4 Press Yellow key you can change the current channel s...

Страница 13: ...teletext information 2 If the channel has no teletext information it will show No Teletext Data on the screen 8 18 Subtitle 1 Press YELLOW key in full screen you can select the subtitle language or of...

Страница 14: ...is On it will display a dialogue for user to key in password The default Password is 0000 Press Menu key to go back to main menu 9 1 Organizing Service When you enter to Organizing Service menu there...

Страница 15: ...nnels which you want to edit in channel list by press OK key or other select mode 2 Then press Right key to move the high light to right toolbar 3 Select Lock icon by press Channel Up Channel Down key...

Страница 16: ...and press OK button 4 Move You can reorder and move the service to the preferred position in Favorite List 5 Rename Select the desired FAV List by press FAV button using buttons to choose Rename mode...

Страница 17: ...to switch Off On functions LNB Power In LNB POWER item you can press Left Right key to switch On Off functions TP Edit When you enter to TP Edit menu there will display the screen like below 1 In Sat...

Страница 18: ...ing 2 Press White key into the blind scanning immediately TP Scan Press Green key to scan current TP s programs Auto DiSEqC Press Blue key to run Auto DiSEqC function it can find the satellite connect...

Страница 19: ...e are two modes You can scan channel by channel or by frequency 2 When scan band is UHF and region is France the range of Ch No is from 21 to 69 When scan 3 Band is VHF and region is France the range...

Страница 20: ...annel has no corresponded audio with First Audio but have corresponded audio with Second Audio system will play the second audio language as default If no audio language corresponds with the Second Au...

Страница 21: ...Auto You can press Left Right Key to select each modes circularity LPCM Out means system will decode no matter AC3 or PCM audio track data to be LPCM digital audio decoder or HDMI TV will get LPCM di...

Страница 22: ...e and the range are 12 00 12 00 increase each half hour progressively You can press Left Right to control Summer time on or off Date and Time items are valid only when the setting of GMT Usage is No Y...

Страница 23: ...lock channels How to set the lock channel please refer to LOCK Here will show you how to setting and how to revising the password 1 In Parental Lock function press OK key there will pop a dialogue fo...

Страница 24: ...nnels in full screen there will show up some information about current channel on the lower of the screen And regarding to the duration of these information show up on the screen you can press OK and...

Страница 25: ...eceiver Master to the other receiver Slave via serial interface Connect master receiver to slave receiver via serial interface Enter Software Upgrade menu in master receiver and press Left Right keys...

Страница 26: ...et from your provider 2 Then move the highlight to the start button and press OK button to start upgrade b Upgrade By Terrestrial This function can upgrade the software through signal lines from the T...

Страница 27: ...back from this item and without saving 11 9 2 Delete All Channel When you press OK key in the Delete All Channel item it will pop a dialogue ask you whether confirm to delete all channel If you selec...

Страница 28: ...MON INTERFACE We provide two CI slots option some model only has one slot for user to use Using different CAM cards provided by different CAS operator user can view many type or scrambled channels We...

Страница 29: ...duration The site has Germany worldwide Poland and so on Duration has all time this week and this month and so on 7 Press yellow key to switch group These are game news tech move and so on 8 Press FIN...

Страница 30: ...browse Google Maps 1 Select left toolbar menu to change different cities and map mode move the highlight to the Begin option and press OK button start to view the map 2 Find box at the bottom left en...

Страница 31: ...to delete channel URL 5 If you get the WebTV List txt file you can add more channels and press white key to update 13 7 DLNA You can use this function to show Android device Video Music Photo on TV 1...

Страница 32: ...re https play google com store freely 2 Download the app named MX Player in any app store and install it on Android device 3 Connect receiver and Android device to the same network 4 Scan channels and...

Страница 33: ...or right Channel Up Rotate clockwise Channel Down Faster drop OK Pause Play the game Exit Quit game and drawback to Game menu 14 2 Snake a Moving highlight to Setup and press Left Right Key to select...

Страница 34: ...menu you can see the picture like the below you can select EPG more and Schedule This Function is same as EPG 16 New Features 16 1 Equalizer When you listen to the Radio program it will display the mu...

Страница 35: ...y Connected short circuit or open circuit The position of dish is aligned incorrectly Receiver is on but no picture or sound except the following messages NO TV program Channel is not available Channe...

Страница 36: ...2 3 3 4 4 5 5 6 8 9 9 10 Tuner Type DVB T2 T C Input Connector IEC type Connector Female Frequency Range 47MHz 862MHz Input Level 82 0dBm and 20 0dBm Active ANT Power DC 5V at max 75 mA Overload prote...

Страница 37: ...F Digital Audio or Dolby Digital Bit Stream Output Transfer rate 115 2Kbps RS 232C 9 pin D sub Type ETHERNET Optional 100M USB Two USB 2 0 slot Compatible VER1 3 HDMI Type A PHYSICAL SPECIFICATION Siz...

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